2011 Lexus GS 450h User Guide - Page 69

LEXUS DEALERSHIP SERVICE To ensure that your vehicle receives first-quality service and factoryauthorized parts, Lexus recommends having maintenance performed by an authorized Lexus dealership. To locate your nearest authorized Lexus dealership, contact Lexus Customer Satisfaction at (800) 255-3987 or log on to www.lexus.com. Lexus dealership technicians are experts in the maintenance and repair of Lexus vehicles. They stay current on the latest service information through Lexus technical bulletins, service publications and training courses. Many are also certified through the Lexus Commitment to Perfection Certification Program, which requires specialized, state-ofthe-art training as well as rigorous exams through both Lexus and the National Institute for Automotive Service Excellence. Additionally, when you have your vehicle serviced at a Lexus dealership, your service information is recorded in the Lexus National Service History database. This is the first database of its kind in the automotive industry. It can be accessed by any Lexus dealership in the U.S. - a great convenience if you relocate or need to have your vehicle serviced while traveling. You can be confident you're getting the best possible service for your vehicle when you take it to a Lexus dealership. Don't trust your investment to anything less than a team of Lexus specialists. Maintenance and repairs not performed by an authorized Lexus dealership should be performed by a qualified technician following procedures in Lexus service and repair publications. Please refer to the important safety precautions found on the inside front cover of this booklet. Introduction 43 MAINTENANCE