2008 Lincoln MKX Customer Assistance Guide 1st Printing - Page 5

85214 Lincoln CommitCard.qxp:45739 4/27/07 8:12 AM Page 5 requests to be towed to a Ford/Mercury/Lincoln dealer more than thirty-five (35) miles from the disablement location, the member shall be responsible for any mileage costs in excess of thirty-five (35) miles. Trailers - towing of trailers will be covered up to $200 if the disabled eligible vehicle requires service at the nearest qualified dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any Roadside services. Items Not Covered Parts, gas (in addition to the service call delivery provision noted above), rental of towing equipment, storage fees, tire repair or any labor performed at a garage or service facility. Parts involved in lock-out service. Any form of impound towing or towing by anything other than a licensed service station or garage. Should be sent to Lincoln Commitment® Headquarters (address on the back of this booklet) within 20 days of the disablement. Should include: A completed claim form, including your Vehicle 1 Identification Number (VIN). An original paid receipt from an identifiable 2 Roadside service facility detailing the nature of the service and a copy of the dealer repair order (if applicable). To obtain a claim form, please call 1 800 392-3673 and select Roadside Assistance when prompted. A customer service representative will supply one to you. 5. All Reimbursement Claims s.