2015 Lincoln MKZ Quick Reference Guide Printing 2 - Page 10

Essential Information (continued) All-Wheel Drive All-wheel drive uses all four wheels to power the vehicle. This increases traction, enabling you to drive over terrain and road conditions that a conventional two-wheel drive vehicle cannot. The AWD system is active all the time and requires no input from the driver. Tips for Driving on Various Surfaces Sand: When driving over sand, try to keep all four wheels on the most solid area of the trail. Avoid reducing the tire pressures but shift to a lower gear and drive steadily through the terrain. Apply the accelerator slowly and avoid spinning the wheels. Mud and Water: If you must drive through high water, drive slowly. Traction or brake capability may be limited. Be cautious of sudden changes in vehicle speed or direction when you are driving in mud. Even AWD vehicles can lose traction in slick mud. As when you are driving over sand, apply the accelerator slowly and avoid spinning your wheels. If the vehicle does slide, steer in the direction of the slide until you regain control of the vehicle. After driving through mud, clean off residue stuck to rotating driveshafts and tires. Excess mud stuck on tires and rotating driveshafts causes an imbalance that could damage drive components. Snow and Ice: AWD vehicles have advantages over 2WD vehicles in snow and ice but can skid like any other vehicle. Should you start to slide while driving on snowy or icy roads, turn the steering wheel in the direction of the slide until you regain control. Avoid sudden applications of power and quick changes of direction on snow and ice. Apply the accelerator slowly and steadily when starting from a full stop. The Lincoln Pledge 1 Fuel-Efficient Transmission Your vehicle has been designed to improve fuel economy by reducing fuel usage while coasting or decelerating. You may perceive this as a light to medium braking sensation when removing your foot from the accelerator pedal. The Lincoln Motor company is proud to introduce the Lincoln Pledge. It's the collective promise of everyone at the Lincoln Motor Company- from our trusted service advisors to expert technicians to the voice on the other end of the line should you call-that we'll be there for you and your Lincoln wherever, whenever, if ever you need us. Here are some of the ways the Lincoln Pledge comes to life and makes the journey of owning a Lincoln a rewarding one. 2 01 5 M K Z Dedicated Support Lincoln Client Relationship Center and Roadside Assistance 1-800-521-4140 TDD for the Hearing Impaired 1-800-232-5952 Open Window Buffeting You may hear a pulsing noise when just one of the windows is open. Lower the opposite window slightly to reduce this noise. Press the control to open the window. Lift the control to close the window. Lincoln Pledge Amenities Bumper-to-Bumper Warranty Be assured that everything between the bumpers of your Lincoln is covered for four years/50,000 miles.2 Digital Links and Assistance LincolnOwner.com  How-to and informational videos.  Warranty and maintenance information.  Make your payment or schedule service online.  Shop for accessories.  Plus more. Our caring agents are empowered to handle your call and concerns from beginning to end. Lifetime Roadside Assistance If ever you need help on the road, the Lincoln Motor Company will be there for you with 24-hour/seven-days-a-week assistance nationwide.2 Note: Your AWD vehicle is not intended for off-road use. The AWD feature gives your vehicle some limited off-road capabilities. See the All-Wheel Drive chapter in your Owner's Manual for complete details. Lincoln Complimentary Maintenance The luxury of a two-year/24,000-mile maintenance plan including oil changes and tire rotations, scheduled to accommodate your busy life.2 support.Lincoln.com SYNC® with MyLincoln Touch™ Hill Start Assist When the system is active, your vehicle remains stationary on the slope for two to three seconds after you release the brake pedal. Once the engine develops sufficient drive, the brakes release automatically. Complimentary Car Wash As an added touch, after each service visit we're happy to provide your Lincoln back to you washed and ready for the road ahead.3 Discover More at Lincoln.com or Join us in Conversation Complimentary Loaner Should your Lincoln require warranty service, we'll be there for you with a loaner vehicle.3  anadian Roadside coverage and benefits may differ from the United States C coverage. Canadian clients should refer to the Lincoln Roadside Assistance section of the Warranty Guide, call 1-800-387-9333 or visit the website at LincolnCanada.com for more details. 2  See dealer for complete details. Lincoln reserves the right to change program details at any time without obligations. 3  Availability depends on dealership participation. 1 Note: The driver is always responsible for controlling the vehicle, supervising the system and intervening if required. Refer to your Owner's Manual for safety information, more details and limitations. Service Parts Warranty We'll stand behind our service and you with a two-year, unlimited-mile warranty on both parts and labor.2 18 19