2000 Mercedes SLK-Class Owner's Manual - Page 138
2000 Mercedes SLK-Class Manual
Page 138 highlights
Important! If the indicator lamps do not start flashing after pressing one of the buttons or remain illuminated (in red) at any time, the Tele Aid system has detected a fault or the service is not currently active, and may not initiate a call. Visit your Mercedes-Benz Center and have the system checked or contact the Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada) as soon as possible. Upgrade Signals Tele Aid system processes calls using the following priority. • Automatic emergency - First priority • Manual emergency - Second priority • Roadside assistance - Third priority • Information - Fourth priority Should a higher priority call be initiated while you are connected, an upgrade (alternating) tone will be heard, and the appropriate indicator lamp will flash. If certain information such as vehicle identification number or client information is not available, the operator may need to retransmit. During this time you will hear a Tele Aid Instruments and controls Operation Driving 135 Instrument cluster display chirp and voice contact will be interrupted. Voice contact will resume once the retransmission is completed. Once a call is concluded, a chirp will be heard and the appropriate indicator lamp will stop flashing. The audio system operation will resume. Important! If the indicator lamp continues to flash or the system does not reset, contact the Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada), or Mercedes-Benz Client Assistance at 1-800-FOR-MERCedes (1-800-367-6372) in the USA or Customer Service at 1-800-387-0100 in Canada. Notes: The indicator lamp in the respective button flashes until the call is concluded and this can only be completed by a Response Center or Client Assistance Center representative. When a Tele Aid call has been initiated, the audio system is muted and the selected mode (radio, tape or CD) pauses. The optional cellular phone (if installed) switches off. If you must use this phone, the vehicle must be parked. Disconnect the coiled cord and place the call. Practical hints Car care Technical data Index