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2010 Mercury Grand Marquis Owner Guide 2nd Printing - Page 283

2010 Mercury Grand Marquis Manual

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Crown Victoria Severe Duty WARNING: Following the trunk packing considerations, also on the www.fleet.ford.com website, is the most meaningful method of reducing risk. If your department practice is inconsistent with the Trunk Packing Considerations, then Ford suggests that you consider purchasing an optional drop-in Trunk Pack™ to further reduce the risk of injury resulting from police equipment pushing forward into the back seat and/or fuel tank in the event of a high-speed rear impact. The Trunk Pack™ provides more flexibility to officers transporting police equipment than the trunk packing considerations. To improve trunk packing by police agencies, Ford has made the following items available: • Trunk Pack™ - a drop-in box with a tough plastic shell made of high density Polyethylene (HDPE). It both aligns police equipment laterally in the trunk and utilizes a puncture resistant lining on the forward side of the box to reduce the risk of police equipment penetrating into the fuel tank and/or back seat in high-speed rear impacts. • Trunk Equipment Mounting Guide - an outline pattern with recommended fastener mounting locations in the trunk. The guide can be found in the Police Interceptor Modifier Guide and on the Internet at www.fleet.ford.com. • Trunk packing considerations - the following guidelines are offered to reduce the risk of unique police equipment items pushing through the fuel tank and/or back seat (see our www.fleet.ford.com website for more details). Trunk Packing Considerations A slogan has been developed to increase police agency awareness of the importance of trunk packing. L-Lateral O-Orientation A-and D-Direction 'LOAD SAFE' S-Soft A-and F-Fixed E-Equipment Equipment categories and placement It is recognized that a wide variety of equipment is carried in the trunks of police vehicles as noted above. This section addresses the inherent risks of various types of equipment in the event of a high-speed rear impact. 283 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)

Section	Page
Table of Contents	1
Introduction	4
CONGRATULATIONS	4
SAFETY AND ENVIRONMENT PROTECTION	4
Warning symbols in this guide	4
Warning symbols on your vehicle	5
Protecting the environment	5
PERCHLORATE MATERIAL	5
BREAKING-IN YOUR VEHICLE	5
SPECIAL NOTICES	6
New Vehicle Limited Warranty	6
Special instructions	6
Notice to owners of Severe Duty vehicles (Crown Victoria only)	6
DATA RECORDING	6
Service Data Recording	6
Event Data Recording	7
CELL PHONE USE	8
EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION	9
Instrument Cluster	12
WARNING LIGHTS AND CHIMES	12
GAUGES	17
MESSAGE CENTER (IF EQUIPPED)	19
Info (Information menu)	20
Compass zone/calibration adjustment	24
System warnings	25
Entertainment Systems	27
AUDIO SYSTEMS	27
AM/FM stereo (if equipped)	27
AM/FM Stereo Single CD Premium audio system (if equipped)	29
Premium/Premium sound satellite compatible AM/FM stereo Single CD/Cassette system (if equipped)	32
AM/FM Premium sound satellite compatible Stereo In-dash Six CD sound system (if equipped)	37
GENERAL AUDIO INFORMATION	41
Climate Controls	43
MANUAL HEATING AND AIR CONDITIONING SYSTEM (IF EQUIPPED)	43
Operating tips	43
ELECTRONIC AUTOMATIC TEMPERATURE CONTROL (EATC) SYSTEM (IF EQUIPPED)	44
Operating tips	45
REAR WINDOW DEFROSTER	46
Lights	47
HEADLAMP CONTROL	47
Autolamp control (if equipped)	47
Fog lamp control (if equipped)	48
High beams	48
Flash-to-pass	48
Daytime running lamps (DRL) (if equipped)	48
PANEL DIMMER CONTROL	49
AIMING THE HEADLAMPS	49
Headlamp aim adjustment (Crown Victoria only)	49
Vertical aim adjustment (Grand Marquis only)	51
TURN SIGNAL CONTROL	52
INTERIOR LAMPS	52
Map/courtesy lamps	52
Rear courtesy/reading lamps (if equipped)	53
BULB REPLACEMENT	53
Lamp assembly condensation	53
Using the right bulbs	54
Replacing interior bulbs	54
Replacing exterior bulbs	54
Replacing headlamp bulbs (Crown Victoria only)	55
Replacing front parking/turn signal lamp bulbs	56
Replacing front sidemarker bulb	57
Replacing tail/brake/turn signal lamp bulbs	58
Replacing license plate lamp bulbs	59
Replacing backup lamp bulbs	59
Replacing high-mount brakelamp bulbs	59
Replacing headlamp bulbs (Grand Marquis only)	60
Replacing front parking/cornering/turn signal lamp bulbs	61
Replacing tail/brake/turn signal lamp bulbs	62
Replacing license plate lamp bulbs	63
Replacing backup lamp bulbs	63
Replacing high-mount brakelamp bulbs	63
Driver Controls	65
MULTI-FUNCTION LEVER	65
Windshield wiper/washer features	65
TILT STEERING WHEEL	66
ILLUMINATED VISOR MIRROR (IF EQUIPPED)	66
CENTER CONSOLE (IF EQUIPPED)	67
AUXILIARY POWER POINT (12VDC)	67
POWER WINDOWS	68
One-touch down	68
Window lock	68
Accessory delay	69
INTERIOR MIRROR	69
Automatic dimming interior rear view mirror (if equipped)	69
EXTERIOR MIRRORS	70
Power side view mirrors	70
Heated outside mirrors (if equipped)	70
Fold-away mirrors	70
POWER ADJUSTABLE FOOT PEDALS (IF EQUIPPED)	71
SPEED CONTROL (IF EQUIPPED)	71
Setting speed control	71
Disengaging speed control	72
Resuming a set speed	72
Increasing speed while using speed control	73
Reducing speed while using speed control	73
Turning off speed control	74
STEERING WHEEL CONTROLS (IF EQUIPPED)	74
Audio control features	74
Climate control features	75
INTERIOR TRUNK CONTROL	75
Locks and Security	76
KEYS	76
POWER DOOR LOCKS	76
Smart locks (if equipped)	76
Autolock (if equipped)	76
Autorelock	76
Autounlock	77
Deactivating/activating the autolock or autounlock feature	77
CHILDPROOF DOOR LOCKS	78
INTERIOR LUGGAGE COMPARTMENT RELEASE	78
REMOTE ENTRY SYSTEM (IF EQUIPPED)	80
Unlocking the doors	80
Locking the doors	81
Car finder	81
Sounding a panic alarm	81
Opening the trunk	81
Replacing the battery	82
Replacing lost transmitters	82
Illuminated entry	83
SECURICODE™ KEYLESS ENTRY SYSTEM (IF EQUIPPED)	84
Programming a personal entry code	84
Erasing personal code	85
Unlocking the doors and releasing the trunk with the keyless entry system	85
Locking doors with the keyless entry system	86
Anti-scan feature	86
SECURILOCK PASSIVE ANTI-THEFT SYSTEM	86
Anti-theft indicator	88
Automatic arming	88
Automatic disarming	88
Replacement keys	89
Programming spare keys	89
Seating and Safety Restraints	91
SEATING	91
Adjustable head restraints	91
Adjusting the front manual seat (if equipped)	92
Using the manual recline function (if equipped)	92
Adjusting the power front seats (if equipped)	93
Using the power lumbar support (if equipped)	95
Heated seats (if equipped)	96
REAR SEATS	97
Seat-mounted cup holders and armrest storage compartment (if equipped)	97
SAFETY RESTRAINTS	97
Personal Safety System™	97
How does the Personal Safety System™ work?	98
Driver and passenger dual-stage airbag supplemental restraints	98
Front crash severity sensor	98
Driver’s seat position sensor	98
Front passenger sensing system	99
Front safety belt usage sensors	99
Front safety belt pretensioners	100
Front safety belt energy management retractors	100
Determining if the Personal Safety System™ is operational	100
Safety restraints precautions	101
Combination lap and shoulder belts	102
Energy management feature	102
Lap belts	103
Adjusting the front center seat lap belt (if equipped)	103
Vehicle sensitive mode	103
Webbing extraction sensitive mode	104
Automatic locking mode	104
When to use the automatic locking mode	104
How to use the automatic locking mode	104
How to disengage the automatic locking mode	105
Safety belt extension assembly	105
Front safety belt height adjustment	106
Safety belt warning light and indicator chime	106
Conditions of operation	106
Belt-Minder	107
One-time disable	109
Deactivating/activating the Belt-Minder feature	110
AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS)	111
Important SRS precautions	111
Children and airbags	113
How does the airbag supplemental restraint system work?	114
Front passenger sensing system	116
Determining if the system is operational	121
Seat-mounted side airbag system	121
How does the side airbag system work?	122
Determining if the system is operational	123
Disposal of airbags and airbag equipped vehicles (including pretensioners)	123
SAFETY RESTRAINTS FOR CHILDREN	124
Important child restraint precautions	124
Recommendations for attaching child safety restraints for children	126
Transporting children	127
SAFETY SEATS FOR CHILDREN	128
Infant and/or toddler seats	128
Installing child safety seats with combination lap and shoulder belts	129
Installing child safety seats in the lap belt seating positions	132
Attaching child safety seats with LATCH (Lower Anchors and Tethers for CHildren) attachments	133
Use of inboard lower anchors from the outboard seating positions (center seating use)	135
Combining safety belt and LATCH lower anchors for attaching child safety seats	136
Attaching child safety seats with tether straps	136
Child booster seats	137
When children should use booster seats	138
Types of booster seats	139
The importance of shoulder belts	140
Child restraint and safety belt maintenance	141
Tires, Wheels and Loading	142
INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING	142
Treadwear	142
Traction AA A B C	142
Temperature A B C	143
TIRES	143
Glossary of tire terminology	143
INFLATING YOUR TIRES	144
TIRE CARE	146
Inspecting your tires and wheel valve stems	146
Tire wear	147
Damage	147
U.S. DOT Tire Identification Number (TIN)	148
Tire replacement requirements	148
Safety practices	149
Highway hazards	150
Tire and wheel alignment	150
Tire rotation	151
INFORMATION CONTAINED ON THE TIRE SIDEWALL	152
Information on “P” type tires	152
Additional information contained on the tire sidewall for “LT” type tires	155
Information on “T” type tires	156
Location of the tire label	156
TIRE PRESSURE MONITORING SYSTEM (TPMS)	157
Understanding your Tire Pressure Monitoring System (TPMS)	159
When your temporary spare tire is installed	159
When you believe your system is not operating properly	159
When inflating your tires	161
How temperature affects your tire pressure	161
SNOW TIRES AND CHAINS	162
VEHICLE LOADING – WITH AND WITHOUT A TRAILER	163
TRAILER TOWING	169
Preparing to tow	169
Hitches	169
Safety chains	170
Trailer brakes	170
Trailer lamps	170
Driving while you tow	170
Servicing after towing	171
Trailer towing tips	171
Launching or retrieving a boat	172
RECREATIONAL TOWING	172
Driving	173
STARTING	173
Positions of the ignition	173
Preparing to start your vehicle	173
Important safety precautions	174
Starting the engine	175
Cold weather starting (flexible fuel vehicles only)	175
If the engine fails to start using the preceding instructions (flexible fuel vehicles only)	176
Guarding against exhaust fumes	176
Important ventilating information	176
ENGINE BLOCK HEATER (IF EQUIPPED)	177
BRAKES	179
Anti-lock brake system (ABS)	179
Using ABS	180
ABS warning lamp	180
Parking brake	181
TRACTION CONTROL (IF EQUIPPED)	182
STEERING	183
AIR SUSPENSION SYSTEM (IF EQUIPPED)	183
TRACTION-LOK™ AXLE (IF EQUIPPED)	184
BRAKE-SHIFT INTERLOCK	184
AUTOMATIC TRANSMISSION OPERATION	185
Understanding the gearshift positions of the 4–speed automatic transmission	185
If your vehicle gets stuck in mud or snow	187
DRIVING THROUGH WATER	188
Roadside Emergencies	189
ROADSIDE ASSISTANCE	189
Getting roadside assistance	189
Using roadside assistance	190
HAZARD FLASHER CONTROL	190
FUEL PUMP SHUT-OFF SWITCH	191
FUSES AND RELAYS	192
Fuses	192
Standard fuse amperage rating and color	192
Passenger compartment fuse panel	193
Power distribution box	196
Relays	200
CHANGING A FLAT TIRE	200
Dissimilar spare tire/wheel information	201
Full-size matching spare tire/wheel information	203
Stopping and securing the vehicle	203
Removing the spare tire and jack	204
Tire change procedure	205
WHEEL LUG NUT TORQUE SPECIFICATIONS	207
JUMP STARTING	208
Preparing your vehicle	208
Connecting the jumper cables	209
Jump starting	211
Removing the jumper cables	211
WRECKER TOWING	213
Emergency towing	214
Customer Assistance	215
GETTING THE SERVICES YOU NEED	215
Away from home	215
Additional assistance	216
IN CALIFORNIA (U.S. ONLY)	217
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY)	218
UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY)	219
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA	219
ORDERING ADDITIONAL OWNER’S LITERATURE	220
Obtaining a French Owner’s Guide	220
REPORTING SAFETY DEFECTS (U.S. ONLY)	221
REPORTING SAFETY DEFECTS (CANADA ONLY)	221
Cleaning	222
WASHING THE EXTERIOR	222
WAXING	223
PAINT CHIPS	223
ALUMINUM WHEELS AND WHEEL COVERS	223
ENGINE	224
PLASTIC (NON-PAINTED) EXTERIOR PARTS	225
WINDOWS AND WIPER BLADES	225
INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS	226
INTERIOR	226
LEATHER SEATS (IF EQUIPPED)	227
UNDERBODY	227
FORD AND LINCOLN MERCURY CAR CARE PRODUCTS	228
Maintenance and Specifications	229
SERVICE RECOMMENDATIONS	229
PRECAUTIONS WHEN SERVICING YOUR VEHICLE	229
Working with the engine off	229
Working with the engine on	230
OPENING THE HOOD	230
IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT	231
WINDSHIELD WASHER FLUID	232
CHANGING THE WIPER BLADES	232
ENGINE OIL	233
Checking the engine oil	233
Adding engine oil	234
Engine oil and filter recommendations	235
Use SAE 5W-20 engine oil	235
BATTERY	236
ENGINE COOLANT	238
Checking engine coolant	238
Adding engine coolant	239
Recycled engine coolant	241
Coolant refill capacity	242
Severe climates	242
What you should know about fail-safe cooling	243
How fail-safe cooling works	243
When fail-safe mode is activated	243
FUEL FILTER	244
WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS	244
Important safety precautions	244
Refueling	247
Fuel filler cap	247
FFV (Flex Fuel Vehicle) fuel cap	248
Crown Victoria vehicles only	249
Choosing the right fuel	249
Cleaner air	249
Octane recommendations	249
FFV engine (if equipped)	250
Fuel quality	250
Running out of fuel	251
ESSENTIALS OF GOOD FUEL ECONOMY	251
Measuring techniques	251
Filling the tank	251
Calculating fuel economy	252
Driving style — good driving and fuel economy habits	253
Habits	253
Maintenance	253
Conditions	254
EPA fuel economy estimates	254
EMISSION CONTROL SYSTEM	254
On board diagnostics (OBD-II)	255
Readiness for Inspection/Maintenance (I/M) testing	256
POWER STEERING FLUID	257
BRAKE FLUID	258
TRANSMISSION FLUID	258
Checking automatic transmission fluid (if equipped)	258
Low fluid level	259
Correct fluid level	259
High fluid level	260
Adjusting automatic transmission fluid levels	260
AIR FILTER	261
Changing the air filter element	261
MOTORCRAFT PART NUMBERS	262
MAINTENANCE PRODUCT SPECIFICATIONS AND CAPACITIES	263
ENGINE DATA	266
Engine drivebelt routing	266
IDENTIFYING YOUR VEHICLE	267
Safety Compliance Certification Label	267
Vehicle identification number (VIN)	267
TRANSMISSION CODE DESIGNATIONS	268
Crown Victoria Severe Duty	269
CONTACT US	269
TRANSMISSION	270
POWERTRAIN OVERSPEED PROTECTION	270
IDLE METER	270
REAR AXLE	271
Axle break-in – Police and middle eastern countries only	271
Lubricant specifications	271
ELECTRICAL	271
Battery - police	271
Battery - long term storage	271
Alternator - police	272
Power distribution connector	272
Rear power point - police	273
Headlight flashers (wig-wags) - police	274
HEAVY-DUTY SUSPENSION - POLICE	274
COOLERS	274
Oil cooler - police	274
Engine and transmission coolers	274
WHEELS/TIRES/BRAKES	275
Wheel rims - police	275
Tires - police	275
Tires - long term storage	275
Training the Tire Pressure Monitoring System (TPMS)	275
Changing tires with the TPMS	276
TPMS reset procedure	277
Brakes - police	280
Brake fluid maintenance	280
INTERIOR	280
Heavy-duty seats - police	280
Seat belt extenders	280
Calibrated speedometer - police	281
Red/White map light - police (if equipped)	281
Mobile communication systems	281
Aftermarket equipment installation	282
Trunk Pack™ and trunk loading	282
Trunk Packing Considerations	283
Equipment categories and placement	283
BODY	285
Fire suppression system (if equipped)	285
Ballistic door panels (if equipped)	287
AIRBAGS	288
IMPORTANT AIRBAG DOS AND DON’TS	296
SOME COMMON POLICE QUESTIONS AND ANSWERS ABOUT AIRBAGS	297
Will there be any way to special order police vehicles without the airbag systems?	297
Can the installation of push bumpers on the front end of the vehicle affect the deployment of an airbag?	297
Is there a problem with transporting a front seat passenger who has their hands restrained behind their body?	298
Can conditions encountered in aggressive pursuit driving situations (e.g., high speed braking, uneven road surfaces) cause inadvertent inflation of an airbag that might result in loss of vehicle control?	298
Accessories	299
GENUINE FORD ACCESSORIES FOR YOUR VEHICLE	299
Ford Extended Service Plan	300
FORD ESP EXTENDED SERVICE PLANS	300

Match case Limit results 1 per page

WARNING:

Following the trunk packing considerations, also on

the www.fleet.ford.com website, is the most meaningful method

of reducing risk. If your department practice is inconsistent with the

Trunk Packing Considerations, then Ford suggests that you consider

purchasing an optional drop-in Trunk Pack™ to further reduce the risk

of injury resulting from police equipment pushing forward into the

back seat and/or fuel tank in the event of a high-speed rear impact.

The Trunk Pack™ provides more flexibility to officers transporting

police equipment than the trunk packing considerations.

To improve trunk packing by police agencies, Ford has made the

following items available:

•

Trunk Pack™ – a drop-in box with a tough plastic shell made of high

density Polyethylene (HDPE). It both aligns police equipment laterally

in the trunk and utilizes a puncture resistant lining on the forward

side of the box to reduce the risk of police equipment penetrating into

the fuel tank and/or back seat in high-speed rear impacts.

•

Trunk Equipment Mounting Guide – an outline pattern with

recommended fastener mounting locations in the trunk. The guide can

be found in the

Police Interceptor Modifier Guide

and on the

Internet at www.fleet.ford.com.

•

Trunk packing considerations – the following guidelines are offered to

reduce the risk of unique police equipment items pushing through the

fuel tank and/or back seat (see our www.fleet.ford.com website for

more details).

Trunk Packing Considerations

A slogan has been developed to increase police agency awareness of the

importance of trunk packing.

’LOAD SAFE’

L-Lateral

S-Soft

O-Orientation

A-and

F-Fixed

D-Direction

E-Equipment

Equipment categories and placement

It is recognized that a wide variety of equipment is carried in the trunks

of police vehicles as noted above. This section addresses the inherent

risks of various types of equipment in the event of a high-speed rear

impact.

Crown Victoria Severe Duty

283

2010 Crown Victoria

(cro)

Owners Guide, 2nd Printing

USA

(fus)