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2011 Mercury Mariner Owner Guide 2nd Printing - Page 254

2011 Mercury Mariner Manual

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Roadside Emergencies Stopping and securing the vehicle 1. Park on a level surface, set the parking brake and activate hazard flashers. 2. Place gearshift lever in P (Park) and turn engine off. BRAKE RELEAS E P Removing the jack and tools The jack and tools are located under the carpeted load floor. 1. Pull back the carpet away from the liftgate, and remove the hardboard cover. If your vehicle is equipped with a cargo management system, the jack and tools are in the forward compartment under a lid. 2. Unbuckle the strap and remove the jack and tools by pulling the right side up first. Remove the tools from the jack in order to remove the spare tire from under the vehicle. 254 2011 Mariner (mrn) Owners Guide, 2nd Printing USA (fus)

Section	Page
Table of Contents	1
Introduction	4
Congratulations	4
Safety and Environment Protection	4
Warning symbols in this guide	4
Warning symbols on your vehicle	5
Protecting the environment	5
Perchlorate material	5
Breaking-in your vehicle	5
Special Notices	6
New Vehicle Limited Warranty	6
Special instructions	6
Notice to owners of pickup trucks and utility type vehicles	6
Using your vehicle with a snowplow	6
Using your vehicle as an ambulance	6
Data Recording	6
Service Data Recording	6
Event Data Recording	7
Cell phone use	9
Export unique (Non–United States/Canada) vehicle specific information	9
Instrument Cluster	12
Warning lights and chimes	12
Gauges	16
Message center	18
Info	18
System check and vehicle feature customization	20
System warnings	22
Entertainment Systems	26
Audio systems	26
AM/FM single CD/MP3 satellite compatible sound system	26
Setting the clock	26
AM/FM Radio	27
RDS Radio	28
CD/MP3 Player	28
Satellite Radio (if equipped)	30
Sound Adjustments	33
Extra Features	34
Auxiliary input jack (Line in)	34
USB port (if equipped)	36
General audio information	37
Satellite radio information (if equipped)	40
Navigation system (if equipped)	43
SYNC (if equipped)	43
Climate Controls	44
Manual heating and air conditioning system (if equipped)	44
Operating tips	45
Dual automatic temperature control (if equipped)	47
Operating tips	49
Rear window defroster	50
Lights	51
Headlamp Control	51
Autolamp control (if equipped)	51
Autolamp delay system (if equipped)	51
Fog lamp control	52
High beams	52
Flash-to-pass	53
Daytime running lamps (DRL) (if equipped)	53
PANEL DIMMER CONTROL	53
Aiming the headlamps	54
Vertical aim adjustment	54
TURN SIGNAL CONTROL	55
Interior Lamps	55
Dome lamps and map lamps	55
Cargo and dome lamp	56
Ambient lighting (if equipped)	57
Bulb Replacement	57
Lamp assembly condensation	57
Using the right bulbs	58
Replacing interior bulbs	58
Replacing exterior bulbs	58
Replacing headlamp bulbs	59
Replacing front parking lamp and turn signal bulbs	59
Replacing tail/stop/turn/backup lamp bulbs	60
Replacing license plate lamp bulbs	60
Replacing high-mount brake lamp bulbs	61
Replacing fog lamp bulbs (if equipped)	62
Driver Controls	63
Multi-function lever	63
Windshield wiper rainlamp feature (if equipped with autolamp)	63
Rear window wiper/washer controls	64
Tilt Steering Wheel	64
Illuminated visor mirror (if equipped)	65
Overhead console (if equipped)	65
Storage compartment (if equipped)	65
Electronic compass (if equipped)	66
Compass zone adjustment	66
Compass calibration adjustment	67
Center console	68
Auxiliary power point (12V DC)	69
Power Windows (if equipped)	70
One-touch down	70
Window lock	70
Accessory delay	70
Interior mirror	71
Automatic dimming interior rear view mirror (if equipped)	71
Exterior Mirrors	72
Power side view mirrors	72
Blind spot mirrors	72
Fold-away mirrors	72
Heated outside mirrors (if equipped)	72
Speed control	73
Using speed control	73
Setting speed control	73
Disengaging speed control	74
Resuming a set speed	74
Increasing speed while using speed control	74
Reducing speed while using speed control	74
Turning off speed control	74
STEERING WHEEL CONTROLS (IF EQUIPPED)	75
Radio control features	75
MOON ROOF (IF EQUIPPED)	76
Universal garage door opener (if equipped)	77
Car2U Home Automation System (if equipped)	78
Types of garage door openers (rolling code and fixed code)	78
Rolling code programming	79
Fixed code programming	81
Erasing the Car2U Home Automation System buttons	82
FCC and RSS-210 Industry Canada Compliance	83
Positive Retention Floor Mat	83
Liftgate	84
Cargo Area Features	85
Cargo shade (if equipped)	85
Cargo management system (if equipped)	85
Passenger side cargo compartment	86
Roof Rack System (if equipped)	86
	87
To adjust the cross-bar (if equipped) position:	87
To remove the cross-bar assembly (if equipped) from the roof rack side rails:	87
To reinstall the cross-bar assembly (if equipped) to the roof rack side rails:	88
Locks and Security	89
Keys	89
MyKey™	90
Power door locks	95
Door key unlocking/locking	95
Unlocking the doors	95
Locking the doors	96
Autolock	96
Deactivating/activating autolock	96
Power door unlock/lock procedure	96
Keyless entry keypad procedure	97
Message center procedure	97
Autounlock	97
Deactivating/activating autounlock	98
Power door lock switch autounlock enable/disable procedure	98
Keyless entry keypad autounlock enable/disable procedure	98
Message center procedure	99
Smart unlocking feature	99
Childproof door locks	99
Remote entry system (if equipped)	100
Two step door unlocking	100
One step door unlocking	101
Switching from two step to one step door unlocking	101
Locking the doors	101
Opening the liftgate glass (if equipped)	101
Car finder	101
Sounding a panic alarm	101
Replacing the battery	102
Replacing lost Integrated Keyhead Transmitters (IKTs)	102
How to reprogram your Integrated Keyhead Transmitters (IKTs)	102
Illuminated entry	103
Illuminated exit	103
SecuriCode™ keyless entry system	103
Programming your own personal entry code	103
Erasing personal code	104
Anti-scan feature	104
Unlocking and locking the doors and liftgate using keyless entry	104
Securilock passive anti-theft system	105
Anti-theft indicator	106
Automatic arming	106
Automatic disarming	106
Replacement of integrated keyhead transmitters (IKT) and coded keys	106
Programming spare keys	107
Seating and Safety Restraints	109
Front Seats	109
Adjustable head restraints	109
Adjusting the front manual seat (if equipped)	112
Using the manual lumbar support (if equipped)	112
Adjusting the front power seat (if equipped)	113
Heated seats (if equipped)	114
Rear seats	115
Second row adjustable head restraints	115
Folding down second row seats	118
Returning the second row seats to upright position	120
To remove the second row cushion	121
To install the second row cushion	121
Safety restraints	121
Personal Safety System™	121
How does the Personal Safety System™ work?	122
Driver and passenger dual-stage airbag supplemental restraints	122
Front crash severity sensor	122
Driver’s seat position sensor	123
Front passenger sensing system	123
Front safety belt usage sensors	124
Front safety belt pretensioners	124
Safety belt energy management retractors	124
Determining if the Personal Safety System is operational	124
Safety restraints precautions	125
Combination lap and shoulder belts	126
Restraint of pregnant women	126
Energy Management Feature	127
Safety belt locking modes	127
Safety belt height adjustment	129
Safety belt pretensioner	129
Safety belt extension assembly	130
Safety belt warning light and indicator chime	130
Conditions of operation	131
Belt-Minder	131
Deactivating/activating the Belt-Minder feature	134
AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS)	136
Important SRS precautions	136
Children and airbags	138
How does the airbag supplemental restraint system work?	138
Front passenger sensing system	140
Determining if the system is operational	144
Seat-mounted side airbag system	145
How does the side airbag system work?	146
Determining if the system is operational	147
Safety Canopy System	148
How does the Safety Canopy System work?	149
Determining if the system is operational	150
SOS Post-Crash Alert System™	151
Disposal of airbags and airbag equipped vehicles (including pretensioners)	151
Safety restraints for children	151
Important child restraint precautions	151
Recommendations for attaching child safety restraints for children	154
Transporting children	155
Safety seats for children	156
Infant and/or toddler seats	156
Installing child safety seats with combination lap and shoulder belts	157
Attaching child safety seats with LATCH (Lower Anchors and Tethers for CHildren) attachments	160
Use of inboard lower anchors from the outboard seating positions (center seating use)	162
Combining safety belt and LATCH lower anchors for attaching child safety seats	162
Attaching child safety seats with tether straps	163
Child booster seats	164
When children should use booster seats	165
Types of booster seats	166
The importance of shoulder belts	167
Child restraint and safety belt maintenance	168
Tires, Wheels and Loading	169
Notice to utility vehicle and truck owners	169
Vehicle characteristics	169
How your vehicle differs from other vehicles	170
INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING	171
Treadwear	172
Traction AA A B C	172
Temperature A B C	172
Tires	173
Glossary of tire terminology	173
Inflating your tires	174
Tire care	176
Inspecting your tires and wheel valve stems	176
Tire wear	176
Damage	176
U.S. DOT Tire Identification Number (TIN)	177
Tire replacement requirements	177
Safety practices	179
Highway hazards	179
Tire and wheel alignment	180
Tire rotation	180
Information contained on the tire sidewall	181
Information on “P” type tires	182
Additional information contained on the tire sidewall for “LT” type tires	185
Information on “T” type tires	186
Location of the tire label	186
Tire pressure monitoring system (TPMS)	187
Changing tires with TPMS	188
Understanding your tire pressure monitoring system (TPMS)	188
When your temporary spare tire is installed	188
When you believe your system is not operating properly	189
When inflating your tires	191
How temperature affects your tire pressure	191
Snow tires and cables	192
Vehicle loading – with and without a trailer	192
Special loading instructions for owners of pick-up trucks and utility-type vehicles	199
Trailer towing	200
Preparing to tow	201
Hitches	201
Safety chains	202
Trailer brakes	202
Trailer lamps	202
Driving while you tow	202
Servicing after towing	203
Trailer towing tips	203
Launching or retrieving a boat	203
Recreational towing	204
Driving	206
Starting	206
Positions of the ignition	206
Preparing to start your vehicle	206
Important safety precautions	207
Starting the engine	209
Cold weather starting (flexible fuel vehicles only)	209
If the engine fails to start using the preceding instructions (flexible fuel vehicles only)	210
Guarding against exhaust fumes	210
Important ventilating information	210
Engine block heater (if equipped)	210
Brakes	212
Four-wheel anti-lock brake system (ABS)	212
Using ABS	213
ABS warning lamp	213
Brake override	213
Parking brake	213
AdvanceTrac with Roll Stability Control™ (RSC) stability enhancement system	214
Steering	220
Preparing to drive	220
Brake-shift interlock	221
Automatic transmission operation	222
Automatic transmission adaptive learning	222
Understanding the gearshift positions of the 6–speed automatic transmission	222
If your vehicle gets stuck in mud or snow	225
Reverse sensing system (if equipped)	225
Rearview camera system (if equipped)	227
Active park assist (APA) (if equipped)	229
Blind spot mirrors	233
Four Wheel Drive (4WD) system (if equipped)	234
Driving off-road with truck and utility vehicles	235
How your vehicle differs from other vehicles	235
Basic operating principles	235
If your vehicle goes off the edge of the pavement	235
If your vehicle gets stuck	236
Emergency maneuvers	236
Sand	237
Mud and water	238
Driving on hilly or sloping terrain	239
Driving on snow and ice	239
Maintenance and modifications	240
Driving through water	241
Roadside Emergencies	242
Roadside Assistance	242
Getting roadside assistance	242
Using roadside assistance	243
Hazard Flasher Control	243
Fuel pump shut-off switch	243
Fuses and relays	244
Fuses	244
Standard fuse amperage rating and color	245
Passenger compartment fuse panel	245
Power distribution box	248
Changing the tires	251
Dissimilar spare tire/wheel information	252
Stopping and securing the vehicle	254
Removing the jack and tools	254
Removing the spare tire or spare tire and tether (if equipped)	255
Tire change procedure	256
Stowing the jack and tools	260
Stowing the flat/spare tire	260
Wheel lug nut torque specifications	261
Running out of fuel	262
Jump starting	263
Preparing your vehicle	263
Connecting the jumper cables	264
Jump starting	264
Removing the jumper cables	265
Wrecker towing	266
Emergency towing	267
Customer Assistance	268
GETTING THE SERVICES YOU NEED	268
Away from home	268
Additional assistance	269
In California (U.S. only)	270
The Better Business Bureau (BBB) Auto Line Program (U.S. only)	271
Utilizing The Mediation/Arbitration Program (Canada only)	272
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA	272
ORDERING ADDITIONAL OWNER’S LITERATURE	274
Obtaining a French Owner’s Guide	274
Reporting safety defects (U.S. only)	274
Reporting safety defects (Canada only)	275
Cleaning	276
Washing the exterior	276
Waxing	276
Paint chips	277
Aluminum wheels and wheel covers	277
Engine	277
Plastic (non-painted) exterior parts	279
Windows and wiper blades	279
Instrument panel/Interior trim and cluster lens	280
Interior	281
Leather seats (if equipped, except for the King Ranch edition)	281
Leather seats for the King Ranch edition only (if equipped)	282
Underbody	283
Ford and Lincoln Mercury car care products	283
Maintenance and Specifications	284
Service recommendations	284
Precautions when servicing your vehicle	284
Working with the engine off	284
Working with the engine on	284
Opening the hood	285
Identifying components in the engine compartment	285
Windshield washer fluid	287
Checking and adding washer fluid for the liftgate	287
Changing the wiper blades	288
Changing rear window wiper blade	288
Engine oil	289
Checking the engine oil	289
Adding engine oil	291
Engine oil and filter recommendations	292
Use SAE 5W-20 engine oil	292
Battery	293
Engine coolant	295
Checking engine coolant	295
Adding engine coolant	296
Recycled engine coolant	298
Coolant refill capacity	298
Severe climates	298
What you should know about fail-safe cooling	299
How fail-safe cooling works	299
When fail-safe mode is activated	300
Fuel Filter	300
What you should know about automotive fuels	301
Important safety precautions	301
Refueling	303
Easy Fuel™ “no cap” fuel system	304
Flex fuel vehicle (FFV) fuel fill inlet	305
Choosing the right fuel	305
Octane recommendations	305
FFV engine (if equipped)	305
Fuel quality	306
Cleaner air	306
Running out of fuel	307
Refilling with a portable fuel container	307
Essentials of good fuel economy	308
Measuring techniques	308
Filling the tank	308
Calculating fuel economy	309
Driving style — good driving and fuel economy habits	310
Habits	310
Maintenance	310
Conditions	311
Emission control system	311
On-board diagnostics (OBD-II)	312
Readiness for Inspection/Maintenance (I/M) testing	313
Brake fluid	314
Transmission fluid	314
Checking automatic transmission fluid	314
Low fluid level	315
Correct fluid level	315
High fluid level	315
Adjusting automatic transmission fluid levels	316
Checking transmission fluid level for recreational flat tow operation	316
Air filter	316
Vehicle storage	318
Motorcraft part numbers	320
Maintenance product specifications and capacities	321
Engine data	324
Engine drivebelt routing	324
Identifying your vehicle	325
Safety Compliance Certification Label	325
Vehicle identification number (VIN)	325
Transmission code designations	326
Accessories	327
Mercury Custom Accessories for your vehicle	327
Exterior style	327
Interior style	327
Lifestyle	328
Peace of mind	328
Ford Extended Service Plan	330
Ford ESP Extended Service Plans (U.S. Only)	330
Ford ESP Extended Service Plans (Canada Only)	333
Scheduled Maintenance Guide	334
General maintenance information	334
Why maintain your vehicle?	334
Protecting your investment	334
Oil, fluids and flushing	335
Genuine Ford parts and service	335
Convenience	336
Factory-trained technicians	336
Genuine Ford and Motorcraft replacement parts	336
Value shopping for your vehicle’s maintenance needs	336
Which maintenance schedule should you follow?	336
Owner checks and services	336
Multi-point inspection	337
Normal scheduled maintenance and log	340
Maintenance schedule log	344
Special operating conditions	347
Special operating condition log	351
Exceptions	353
Coolant change record	354
Engine coolant change log	355