3Com S7906E Product Guide - Page 11

18 CONVERGENCE SOLUTIONS › Meet needs for high-value performance today and economical scalability for the future with integrated, standards-based connectivity within a 3Com Voice Ready Network. › Solve the most vexing problems now faced by IT managers-security, quality of service and resilience-by delivering enterprise-class, real-time communications solutions. › Optimize an organization's infrastructure with easy-to-deploy and -manage solutions that effectively support both voice and data traffic and a full complement of business applications. 3COM PRODUCT GUIDE Convergence FUNCTIONALITY SUPPORT NBX Solutions - Affordable, Advanced Voice over IP Out-of-Box Port Configuration Maximum Devices Maximum Built in Analog PSTN Voice Channels4 Maximum Built in ISDN PSTN Voice Channels4 Maximum Built in T1 PSTN Voice Channels4 Maximum Built in E1 PSTN Voice Channels4 Session Initiation Protocol Support Built-in Phone Licenses (NBX Group 2 or VCX Standard License) Unified Messaging Inbound Fax to Email Find Me/Follow Me Redundancy Survivability Presence Voicemail Capacity Convergence Client Standard with 3Com Phone Remote Teleworking Support Multi Language Support Graphical CDR Warranty 3-Year Express Service Order Number8 Product Order Number1 3Com NBX® V3001 Analog 3CR10800A 4FXO/1FXS 15002 100 576 Yes5 15 Yes Optional5,6 Optional5,6 400 hours11 Yes Yes Yes 1 Year 3CS-3YREXP7N-10 3Com NBX V3001 BRI-ST 3CR10801A 4 BRI/1 FXS 15002 200 720 Yes5 15 Yes Optional5,6 Optional5,6 400 hours11 Yes Yes Yes 1 Year 3CS-3YREXP7N-10 3Com NBX V3001R 3C10602A 15002 96 192 576 720 Yes5 Yes Optional5,6 Optional5,6 Yes 400 hours11 Yes Yes Yes 1 Year 3CS-3YREXP7N-13 3Com VCX® Connect 100 3CRC100A 4FXO/4FXS 6003 144 240 288 360 Yes 25 Yes Yes Yes Optional7 Optional7 Optional7 450 hours11 Yes Optional7 Yes Yes 1 Year 3CS-3YREXP7N-14 3Com VCX Connect 2001 3CRC200A 15009 See Note 10 See Note 10 See Note 10 See Note 10 Yes 25 Yes Yes Yes Optional7 Optional7 Optional7 4,861 hours12 Yes Optional7 Yes Yes 1 Year 3CS-3YREXP7N-15 1 Other components may be required to complete the solution and other variations of this item may be available. 2 Base V3001 Analog and V3001 BRI-ST systems support up to 250 devices and can be expanded to scale up to 1,500 devices with additional memory and separately ordered device licenses. 3 An individual VCX Connect 100 platform supports a maximum of up to 100 phone users, but with the use of a global directory and centralized voice mail, up to 6 platforms can function as a single system. 4 PSTN connectivity is supported by the appropriate optional hardware components and system configuration. 5 Requires NBX 6.0 or higher. 6 Requires NBX to be running in SIP mode as well as the addition of an IP Messaging server. 7 Requires additional system components. 8 3-Year Express Service provides three years of 24x7 technical support, next-business-day advanced hardware replacement and software upgrades. See www.3com.com/service for more details. 9 An individual VCX Connect 200 platform supports up to 250 users but with the use of a globa directory and centralized voice mail, up to 6 platforms can function as a single system. 10 See available VCX Connect Gateways. 11 Average. 12 Maximum per appliance. Dependent upon implementation. Calculation based on 1 minute of G.711 recording with a 146.GB HD. Advanced Applications for Optimized Business Operations, Collaboration and Customer Service NBX IP telephony solutions, with their unprecedented level of simplicity and commitment to standards-based networking protocols, give small- to medium-sized businesses an exceptionally easy to use and manage communications system. Intuitive, multi-language web-based system administration streamlines initial system set-up so that users can enjoy 10 minutes to dial tone. Three platform options let organizations match their business needs and budget requirements. And to increase productivity, all NBX platforms deliver a full suite of high-value, embedded applications, including Automatic Call Distribution (ACD) and graphical Call Detail Recording (CDR) - further extending the basic cost benefits of IP-based communications. NBX solutions also offer voicemail/ email integration so that workers can access their voicemail messages from their email inbox using any common media player. 3Com PSTN Trunk and Gateway Solutions FUNCTIONALITY SUPPORT Port License Required Analog Devices Analog Trunks T1 Spans/Channels E1 Spans/Channels BRI Spans/Channels Channel Associated Signaling Warranty 3-Year Express Service Order Number1 Product Order Number NBX NBX Analog Line Card NBX Analog Terminal Card - Worldwide Version NBX T1/PRI Card NBX BRI-ST Card NBX E1 Card NBX Terminal Adapter (standalone unit) 3C10114C 3C10117C 3C10116D 3C10164D-ST 3C10165D 3C10400B 4 1 Year 3CS-3YREXP7N-09 4 1 Year 3CS-3YREXP7N-09 8 1/24 Yes 1 Year 3CS-3YREXP7N-12 4/8 1 Year 3CS-3YREXP7N-09X 1/30 Yes 1 Year 3CS-3YREXP7N-11 1 8 Yes 1 Year 3CS-3YREXP7N-01 VCX CONNECT 100 4-port FXO Add-on Module 4-port FXS Add-on Module 4-port BRI Add-on Module Single Span T1/E1 Add-on Module Two Span T1/E1 Add-on Module 3CRVG52001-07 4 Yes 1 Year 3CS-3YREXP7N-08 3CRVG52002-07 3C0VS71110-05 4 Yes 1 Year 3CS-3YREXP7N-08 3CRVG52003-07 4/8 Yes 1 Year 3CS-3YREXP7N-08 3CRVG71226-07 4 1/24 1/30 Yes 1 Year 3CS-3YREXP7N-11 3CRVG71227-07 8 2/48 2/60 Yes 1 Year 3CS-3YREXP7N-13 VCX CONNECT 200 GATEWAYS VCX V7111 2-Channel Analog (FXS) Standalone Gateway 3CRVG71115-07 3C0VS71110-05 2 1 Year 3CS-3YREXP7N-08 VCX V7111 4-Channel Analog (FXS) Standalone Gateway 3CRVG71110-07 3C0VS71110-05 4 1 Year 3CS-3YREXP7N-08 VCX V7111 8-Channel Analog (FXS) Standalone Gateway 3CRVG71111-07 3C0VS71110-05 8 1 Year 3CS-3YREXP7N-08 VCX V7111 24-Channel Analog (FXS) Standalone Gateway 3CRVG71112-07 3C0VS71110-05 24 1 Year 3CS-3YREXP7N-10 VCX V7111 4-Channel Analog (FXO) Standalone Gateway 3CRVG71113-07 4 1 Year 3CS-3YREXP7N-08 VCX V7111 8-Channel Analog (FXO) Standalone Gateway 3CRVG71114-07 8 1 Year 3CS-3YREXP7N-09 VCX V7111 2/2-Channel Analog (FXS/FXO) Standalone Gateway 3CRVG71116-07 3C0VS71110-05 2 2 1 Year 3CS-3YREXP7N-08 VCX V7111 4/4-Channel Analog (FXS/FXO) Standalone Gateway 3CRVG71117-07 3C0VS71110-05 4 4 1 Year 3CS-3YREXP7N-09 VCX V7122 VoIP Gateway, Single Span 3CRVG71220-07 1/24 1/30 Yes 1 Year 3CS-3YREXP7N-14 VCX V7122 VoIP Gateway, Two Span 3CRVG71221-07 2/48 2/60 Yes 1 Year 3CS-3YREXP7N-15 VCX V7122 VoIP Gateway, Four Span 3CRVG71222-07 4/96 4/120 Yes 1 Year 3CS-3YREXP7N-16 VCX V7122 VoIP Gateway, Eight Span 3CRVG71223-07 8/192 8/240 Yes 1 Year 3CS-3YREXP7N-18 VCX V7122 VoIP Gateway, Sixteen Span 3CRVG71224-07 16/384 16/480 Yes 1 Year 3CS-3YREXP7N-19 1 3-Year Express Service provides three years of 24x7 technical support, next-business-day advanced hardware replacement and software upgrades. See www.3com.com/service for more details. A variety of business-enhancing 3Com applications run seamlessly with either the NBX or VCX Connect IP telephony solutions. The 3Com eXchange Call Center provides sophisticated call handling and real-time reporting to reduce the number of dropped calls in queue and average wait times. It applies business-specific requirements to route callers to an agent and provides supervisors with tools for fine-tuning staffing to align with call volume. For more comprehensive multimedia functionality and connectivity, the 3Com EPICCenter Contact Center provides sophisticated call queuing and routing that includes blended inbound/outbound campaigns. Calls can be routed based on agent skill sets. Agent-customer web chats extend customer contact choices and provide fully manageable, auditable communications sessions. The 3Com IP Conferencing Module lets businesses leverage their existing IP network for ad-hoc, meet-me, instant and scheduled conference capabilities. Web-based conference controls facilitate collaboration among business contacts, customers and co-workers. 3Com IP Phones VCX Connect Solutions-IP Telephony with Integrated Unified Messaging Organizations with up to 1500 phone users can now replace aging PBX systems with an advanced, standards-based communications system that integrates IP telephony and unified messaging applications onto a single platform. With its use of Session Initiation Protocol (SIP) for signaling, the VCX Connect platform lets businesses cost-effectively deploy SIP-compatible devices and applications to reduce cost of ownership and increase investment protection, while improving communications and collaboration. Advanced Unified Communications features such as Find Me/ Follow Me and Presence give office, remote and mobile workers the flexibility to remain easily connected with co-workers and customers. Additionally, when used with a VCX Connect system, the 3Com Convergence Client - included with each purchase of a 3Com Series IP phone for the VCX Connect - enables advanced multimedia capabilities such as video conferencing, desktop sharing, secure internal instant messaging and softphone functionality. And to optimize business continuity, the VCX Connect systems also support resiliency options that include redundant power supplies* and redundant disks (RAID). VCX Connect platforms also can be supplemented with a back-up server for full telephony and application redundancy, and a secondary server can be located at a different site for geographic redundancy. *VCX Connect 100 only FUNCTIONALITY SUPPORT NBX Support NBX Phone License Required VCX Support VCX Connect 100 Phone License Required Max. System (Line) Appearances Ethernet Ports Warranty 3-Year Express Service Order Number1 Product Order Number 3Com 3100 Phone 3C10399B Yes 3C10410 1 1 (10/100) 1 Year 3CS-3YREXP7N-01 3Com 3101 Basic Phone 3C10401B Yes 3C10411 Yes 3C0VS72101-05 4 (NBX); 2 (VCX Connect) 2 (10/100) 1 Year 3CS-3YREXP7N-01 3Com 3101 Basic Phone with Speaker 3C10401SPKRB Yes 3C10411 Yes 3C0VS72101-05 4 (NBX); 2 (VCX Connect) 2 (10/100) 1 Year 3CS-3YREXP7N-01 3Com 3102 Business Phone 3C10402B Yes 3C10412 Yes 3C0VS72100-05 18 (NBX); 9 [VCX Connect] 2 (10/100) 1 Year 3CS-3YREXP7N-01 3Com 3102 Backlit Business Phone 3C10402C Yes 3C10412 Yes 3C0VS72100-05 18 (NBX); 9 [VCX Connect] 2 (10/100) 1 Year 3CS-3YREXP7N-01 3Com 3103 Manager Phone 3C10403B Yes 3C10412 Yes 3C0VS72100-05 12 (NBX); 9 [VCX Connect] 2 (10/100/1000) 1 Year 3CS-3YREXP7N-01 3Com 3105 Attendant Console 3C10405B Yes 3C10412 Yes 50 (NBX); 100 [VCX Connect] 1 (10/100) 1 Year 3CS-3YREXP7N-01 3Com 3106 Cordless Phone 3C10406A Yes 3C10411 4 1 (10/100) 1 Year 3CS-3YREXP7N-01 3Com 3107 Cordless Phone 3C10407A Yes 3C10411 4 1 (10/100) 1 Year 3CS-3YREXP7N-01 3Com 3108 Wireless Phone 3C10408A Yes 3C10411 1 1 Year 3CS-3YREXP7N-01 1 3-Year Express Service provides three years of 24x7 technical support, next-business-day advanced hardware replacement and software upgrades. See www.3com.com/service for more details.