AEG AutoSense Freestanding 60cm Washing Machine White L68470FL Product Manual - Page 20
Troubleshooting
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20 www.aeg.com 12.9 Frost precautions If the appliance is installed in an area where the temperature can be less than 0° C, remove the remaining water from the inlet hose and the drain pump. 1. Disconnect the mains plug from the mains socket. 2. Close the water tap. 3. Put the two ends of the inlet hose in a container and let the water flow out of the hose. 4. Empty the drain pump. Refer to the emergency drain procedure. 13. TROUBLESHOOTING 5. When the drain pump is empty, install the inlet hose again. WARNING! Make sure that the temperature is more than 0 °C before you use the appliance again. The manufacturer is not responsible for damages caused by low temperatures. WARNING! Refer to Safety chapters. 13.1 Introduction The start of the appliance does not occur or it stops during operation. First try to find a solution to the problem (refer to the table). If not, contact the Authorised Service Centre. With some problems, the acoustic signals operate and the display shows an alarm code: • - The appliance does not fill with water properly. 13.2 Possible failures • - The appliance does not drain the water. • - The appliance door is open or not closed correctly. Please check the door! • - The mains supply is unstable. Wait until the mains supply is stable. • - No communication between electronic elements of the appliance. Switch off and switch on again. WARNING! Deactivate the appliance before you do the checks. Problem The programme does not start. The appliance does not fill with water properly. Possible solution Make sure that the mains plug is connected to the mains socket. Make sure that the appliance door is closed. Make sure that there is not a damaged fuse in the fuse box. Make sure that the Start/Pause has been pressed. If the delay start is set, cancel the setting or wait for the end of countdown. Deactivate the Child Lock function if it is on. Make sure that the water tap is open.