AEG FX9-1-ANIM User Manual - Page 11
Troubleshooting
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TROUBLESHOOTING GB PROBLEM CAUSE SOLUTION The brushroll is blocked Clean and remove entangled hair, threads and fibres from the brush roll. DE The product stops The product might be Turn off the vacuum cleaner. Then check if the nozzle, tube, hose or filters are blocked and/or dirty. Let the product cool down for minimum 2 hours on the charging stand AR or does not start overheated before starting it again. If the product still is not working, please contact an authorized AEG Service Centre. ES The battery is empty (last LED blinks) Charge the vacuum cleaner. FA Filters / Nose Cone is dirty - Clean or wash the filters and put them back (See also Instruction book section 7). or missing Air Channel / Cyclon is - Change or replace the filters (www.aeg.com/shop). - Remove the dust container and check the air channel and air inlet in the dust container FR Reduction or no suction power blocked Floor nozzle is blocked to see if something is stuck. - Remove Floor nozzle and check if something is stuck in the nozzle. GR Hose is blocked - Remove Floor nozzle and check if something got stuck in the hose. If so use a stick to remove the obstacle. However, be careful in case the obstruction. NL Water or other liquids has been sucked into the product Note: The warranty does not cover any damage to the hose caused by cleaning it. - Stop the product and let it dry for 48h (do not put it in the charging stand!). PT If the product is not working anymore it will be necessary to replace the motor at an authorized AEG service centre. Note: Damage to the motor caused by the penetration of water is not covered by the warranty. Main unit is in wrong position Push the main unit down to the lowest position. It should not be locked in the upper position and/or in between. Product is placed wrong in Check if the connectors from the back of the main unit are connected to the charging the charging stand stand. The product is not charging Charging pin is not plugged in Wrong or no nozzle attached Make sure charging pin is connected in the back of the charging stand, and charging adapter is plugged in the socket. Make sure the main floor nozzle is attached to the product or it will not charge. To protect the battery and electronics, charging will not occur if room temperature is below 5°C or over 35°C. Store and charge the product indoor and in a room temperature between 5 - 35°C. Charging is taking Room temperature is over Charging time will be longer if the temperature is high, which is normal. Store and longer than 6 hours 35°C charge the product in a normal room temperature. Please also see Instruction book chapter 2. Brushroll is not rotating Changing the floor nozzle while product is running After changing the nozzle restart the product. www.aeg.com 3