ATI 100-708002 User Guide - Page 45

Reference 45 Windows® 98 / Windows® ME troubleshooting tips For Windows® 98 / Windows® ME troubleshooting tips, rightclick the ATI icon in the taskbar, and select Troubleshooting. If you have problems during start-up, start your computer in Safe Mode. To load Windows® 98 / Windows® ME in Safe Mode 1 Turn on your computer. 2 In Windows® 98, or Windows® ME, press and hold the CTRL key until the Windows Startup Menu appears, then select the number for Safe Mode, and press Enter (on some computers, you can press F8 instead of CTRL to display the Windows® Startup Menu). In Safe Mode, open the Device Manager and check for duplicate display adapter and monitor entries if you are using only one graphics card. • Disable any programs that start automatically when you start Windows® 98 / Windows® ME. • Check that you have the correct monitor and display driver selected in the Display Properties. For more information, click Help in the Start menu. • Check for the existence of memory managers and ensure they are configured properly. • Refer to additional information in the Windows® 98 / Windows® ME README file located in the root directory on the ATI Installation CD-ROM. • For technical assistance, refer to your technical support documentation, or contact your vendor. If you don't hear audio, make sure that your audio card's line input is active (see Windows® Volume Control on page 30).