Aastra 400 Brochure Aastra 400 Terminals, Applications, Communication Server - Page 9
Applications - softphone
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Applications Aastra 2380ip Aastra OfficeSuite tion that facilitates the management of reception services with sector-specific functions. Seamless integration with the existing infrastructure increases productivity and guarantees a speedy return on investment. With its Aastra system-terminal-based functions, Aastra 2380ip offers full convenience, providing all the important telephone functions on a PC. Operation is via mouse and keyboard inputs. To make and receive calls, all that is required is a headset (USB, cordless, Bluetooth) connected to the PC. All the important functions, such as call log and telephone book, are available at the click of the mouse. The Softphone offers all logical and possible options during a call, including conference, forwarding and enquiry call. Aastra Mobile Client (AMC) Aastra Mobile Client (AMC) ensures easy and in-depth FMC integration of GSM mobile phones. The specially designed software* offers a user-friendly user interface for quick access to numerous options and functions. Call recording, enquiry call and conferences can be controlled with AMC. The busy indicator changes automatically when a call is made with the mobile phone via AMC. * The functions are activated directly on the mobile phone and fully integrated using the software. Go to www.aastra.com to see the list of supported mobile phones and smartphones. Aastra OfficeSuite is a PC-based call management application. It offers a range of functions and options that make call and message management even easier. The clearly laid-out journal permits rapid access to call lists, messages and personal notes. The telephone book integrates all available contacts from corporate directories and personal contacts in one place. The presence indicator, incorporated into the team key, gives the current telephone and presence status of all stored subscribers with calendar information if Microsoft Exchange is integrated. Aastra 400 Hospitality The Hospitality package, specially designed for Aastra 400, is the solution for hotels and care facilities. A wide variety of telephones for reception, room and employees offers the right handset for each application type. Processes are optimised with a software applica- Guests and residents enjoy additional services such as wake-up call services, personal messages or detailed phone bills. The certified Micros ® Fidelio interface allows the integration of most commercially available property management systems. Aastra 400 Call Center The Aastra 400 Call Centre provides all the key functionality that small and medium-sized businesses need - a cost effective, worthwhile solution. For more than a decade businesses have been successfully using Aastra solutions to maintain their market share. If required, Aastra's call centre solutions can also be interlinked with CTI applications (e.g. Aastra OfficeSuite), which means that all the main customer data is automatically displayed on the screen whenever an incoming call is received. Not only can the call centre staff then greet the caller by name, they can pick up seamlessly from the last conversation. Functions such as log-in/log-out, call distribution, and the monitoring of wrap-up and break times can be carried out either via desk phone, DECT phones or via a monitor application. And with the Aastra Mobile Client (AMC), mobile phones can be integrated in such a way that all key functions are available. For further information on all Aastra 400 applications available in your country please contact your Aastra 400 partner. 9