Aastra 6775ip User Guide Aastra 6770/6770ip for OpenCom 1000
Aastra 6775ip Manual
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- Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 1
Aastra 6771, 6773, 6775 (OpenPhone 71, 73, 75) on the OpenCom 1000 Communications System User Guide - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 2
with regard to quality and design. This user guide will show you how to use your Aastra 6771, 6773, 6775 (OpenPhone 71, 73, 75) and answer most of the questions that may arise. If you require further technical support or information about other Aastra products, please refer to our website at - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 3
18 1.3 1.3.1 1.3.2 1.3.3 1.3.4 1.3.5 1.3.6 1.3.7 1.3.8 1.3.9 1.3.10 Aastra 677x (OpenPhone 7x) System Telephones 7 Using Your Telephone 8 Safety 16 Disconnect Key 16 Muting Key 16 Hands-Free/Open-Listening Key 17 Headset Key 17 Plus/Minus Key 18 ABC Key 18 Programmable Keys 19 Call - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 4
34 Choosing a Key Level 34 Labelling a Key on the Key extension 34 Using a Headset 34 Telephoning 38 General Functions 38 Assignment of Internal and External Call Numbers 38 Signalling on the Call Keys 39 Manual or Automatic Line Seizure 39 Entering Numbers / Dialling Using the Call and - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 5
65 2.7.3 Editing a Personal Telephone Book 65 3. IP Telephones (Voice over IP 67 3.1 IP System Telephone Ports 68 3.2 Notes for the System Administrator : Setting up and Querying Your Voicebox . . . . . 78 5.1 The Voicemail Key 78 5.2 "Voicebox" Menu Card in the Idle State 79 3 - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 6
5.3 Using OpenVoice 79 5.3.1 Switching the Voicebox On/Off 79 5.3.2 Listening to Messages 80 5.3.3 Calling Someone Back 82 5.3.4 Deflecting Calls 82 5.3.5 Leaving a Message in Another Voicebox 82 5.3.6 Connections to Other Telephones 83 5.3.7 Remote Query of Messages 84 5.4 - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 7
8. Appendix 120 8.1 Notes on Disposal 120 8.2 Declarations of Conformity 121 8.3 Ringer Signals and Tones 122 8.4 MenuCard "Main Menu 123 Index 124 5 - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 8
6 - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 9
. The Aastra 6771/OpenPhone 71, Aastra 6773/OpenPhone 73 and Aastra 6775/ OpenPhone Aastra 6773/OpenPhone 73 and Aastra 6775/OpenPhone 75 are also available as IP telephones (Aastra 6773ip/OpenPhone 73 IP and Aastra 6775ip/ OpenPhone 75 IP every user has the time and the leisure to read the guide - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 10
and MenuCards starting on page 24: These provide an overview of your telephone's features. Take the time to also read the rest of this user guide and familiarize yourself with the features of your telephone. You will become acquainted with many new functions which you can use for the practical - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 11
meet these requirements please refer to our website at www.aastra.de. You can of course also contact the headset manufacturer of your choice. ■ Use a shielded CAT-5 Ethernet cable (STP cable, Shielded Twisted Pair cable) to connect an IP system telephone to a local network (LAN, Local Area Network - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 12
back in (b). The pedestals lock into place in the notches. There are four positions of inclination possible on the Aastra 6773/ OpenPhone 73 and Aastra 6775/OpenPhone 75 (see A, B, C and D), depending on the direction in which the pedestals have been attached. Inclination position A B C D Degree - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 13
Aastra 677x (OpenPhone 7x) System Telephones Key Assignments 1.1.5 Wall Mounting To mount your telephone onto the wall, remove the pedestals. Using a screwdriver, pry the retention pin (1) - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 14
1 2 ABC 3 DEF C 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ -+ * 0 # R Dial keypad Plus/Minus key C key MenuCard key ABC key Redial key Enquiry key Headset key Disconnect key Muting Key Hands-free/Open-listening key Info key Key assignment on the Aastra 6771 (and on the OpenPhone 71) 12 - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 15
1 2 ABC 3 DEF C 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ -+ * 0 # R Dial keypad Plus/Minus key C key MenuCard key ABC key Redial key Enquiry key Headset key Disconnect key Muting Key Hands-free/Open-listening key Info key Key assignment on the Aastra 6773 (and on the OpenPhone 73) 13 - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 16
* 0 # R Dial keypad Plus/Minus key C key MenuCard key ABC key Redial key Enquiry key Headset key Disconnect key Muting Key Hands-free/Open-listening key Info key Key assignment on the Aastra 6775 (and on the OpenPhone 75) 1.2.1 Dial Keypad with ABC Assignment 2 This is for dialling telephone - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 17
Aastra 677x (OpenPhone 7x) System Telephones Key Assignments 1.2.2 MenuCard Key M Shows MenuCards in the display. ■ Short key press: A selection of features that can be used in - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 18
Aastra 677x (OpenPhone 7x) System Telephones Key Assignments 1.2.7 C Key C (Clear key) to delete input, entries and lists. ■ Short key press: Input (e. g. the last digit of an - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 19
Aastra 677x (OpenPhone 7x) System Telephones Key Assignments 1.2.12 Hands-Free/ open-listening key. You can continue the call in hands-free mode. 1.2.13 Headset Key K If a headset is connected and switched on (to switch on a headset, see page 101), calls can be accepted and calls can be ended by - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 20
Aastra 677x (OpenPhone 7x) System Telephones Key Assignments 1.2.14 Plus/Minus Key = This the volume when making a call via the handset, ■ To adjust the volume of the headphones of a headset (The volume of the microphone can be adjusted over the Settings MenuCard, see page 101.) ■ It adjusts the - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 21
Aastra 677x (OpenPhone 7x) System Telephones Key Assignments 1.2.16 Programmable Keys g The additional keys to the left of the display are freely programmable (with the exception - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 22
Aastra 677x (OpenPhone 7x) System Telephones Key Assignments Key MULTIPLE key "Team" direct call key "Partner" direct call key Function This key is configured on multiple - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 23
Aastra 677x (OpenPhone 7x) System Telephones Key Assignments Direct Call Key with Signalling "Direct call keys with signalling" are special call keys which enable you to - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 24
starting on page 70 for further information. 1.2.18 Labelling the Keys Label Strip The five keys above the display on the Aastra 6771/OpenPhone 71 and Aastra 6773/OpenPhone 73 can be programmed as call keys or programmed with destinations or functions. The programming/assignment does not appear in - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 25
the access data you need (IP address, user name and password). Key Labelling on the Display The keys to the left of the display are also freely programmable (one key on the Aastra 6771/OpenPhone 71, three keys on the Aastra 6773/OpenPhone 73, nine keys on the Aastra 6775/OpenPhone 75). These keys - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 26
Aastra 677x (OpenPhone 7x) System Telephones Display and MenuCards Changing the Default Text of a Programmed Feature Key g P O Z O O Press the key (long key press), then ... select Change - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 27
activated room monitoring, ■ restricted subscriber rights (activated by the VTel/attendant terminal), ■ any call-back requests, and ■ the current call variant. The Aastra 6775/OpenPhone 75 also displays the day of the week and the date in the second info line. During a call the current charge - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 28
6775/OpenPhone 75 display in idle state: a Info bar 1.3.3 Key Lines The display next to the keys is assigned to them on a line-by-line basis. Depending on the type of key, the following display texts are shown. On the Aastra 6771/ OpenPhone 71 the display always shows the active line. Note: The - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 29
6775/OpenPhone 75 All the features of your telephone and the system are controlled via display windows like the ones on your PC. These display windows look like index cards and are called MenuCards. On the Aastra 6771/OpenPhone 71, the display shows the active line of the MenuCard. MenuCards are - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 30
Aastra 677x (OpenPhone 7x) System Telephones Display and MenuCards 1.3.5 Invoking MenüCards and Selecting Items from the List Use the keys described in the section entitled - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 31
Aastra 677x (OpenPhone 7x) System Telephones Display and MenuCards Selecting Items from MenuCard Lists Escape key short press e This cancels your selection/entry without making any - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 32
(OpenPhone 7x) System Telephones 1.3.7 Entering/Deleting digits Display and MenuCards 101 11:45 Dest.:6284722 Int. ext..calls On Off ESC OK Aastra 6773/OpenPhone 73 display In an input line (e. g. for a telephone number) you can make entries/changes straight away. The cursor indicates the - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 33
Aastra 677x (OpenPhone 7x) System Telephones Display and MenuCards 1.3.9 Entering Text In input lines for text, the numerical keypad automatically switches to the entry of letters. - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 34
remain intact when you exit the menu. 1.4 Key extensions With a key extension you can extend your Aastra 6773/6773ip (OpenPhone 73/ 73 IP) and Aastra 6775/6775ip (OpenPhone 75/75 IP) system telephone with additional freely programmable keys. The main menu and call number functions can be stored on - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 35
- 36 keys with LED indicator - Labelling on label strips - Aastra 6773/6773ip - OpenPhone 73/73 IP - Aastra 6775/6775ip - OpenPhone 75/75 IP - 20 keys with LED indicator - Aastra 6775/6775ip - 3 keys with LED indicator to - OpenPhone 75/75 IP shift levels; enables the programming of 60 storage - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 36
Aastra 677x (OpenPhone 7x) System Telephones Using a Headset 1.4.1 Operating the Key extension Keys The keys of the key extension are used in the same way as the programmed keys, as described in this user guide (see the sections on Programming a Destination starting on page 114 and Programming - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 37
Aastra 677x (OpenPhone 7x) System Telephones Using a Headset Read the instructions for the headset in the user guide. The headset can be used in combination with the handset and the other keys on your system telephone (e. g. hands-free/open-listening key L). The following table gives - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 38
Aastra 677x (OpenPhone 7x) System Telephones Using a Headset Situation: Operation: You are telephoning in hands-free/openlistening mode (the handset is on the hook, (LED of the key K is illuminated); you want to switch to the headset. K Press the headset key. You are telephoning over K Press - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 39
standard ("Safety of information technology equipment including electrical business equipment"). For more information on this and a list of headsets which meet these requirements, please refer to our website at www.aastra. You can of course also contact the headset manufacturer of your choice. 37 - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 40
Telephoning 2. Telephoning General Functions 2.1 General Functions 2.1.1 Assignment of Internal and External Call Numbers Your telephone's internal number is assigned when the communications system is configured. The number is linked to your terminal's call key 1 g (call key) so you can receive - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 41
(also called "spontaneous external line seizure") is usually configured for subscribers who make a lot of external calls. Telephone with Internal Preferred Direction (Manual External Line Seizure) When you lift the handset your INTERNAL call key is seized and you can dial an internal number straight - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 42
Telephoning General Functions Note: If your telephone has an internal preferred direction, you must first enter the code digit to reach an eternal number, including for enquiry calls and call diversion. 2.1.4 Entering Numbers / Dialling Using the Call and Destination Keys You can configure keys - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 43
and the call number is dialled when you enter a number on the phone. 2.1.8 Muting Pressing the muting key S deactivates the microphone (of the handset or headset) during a call (the key's LED lights up). the person at the other end of the line can no longer hear you. Press the key again - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 44
loudspeaker in hands-free/open-listening mode, ■ the volume of the handset during a call via the handset, ■ the volume of the headphone during a call via a headset, ■ or the volume of the ringer tone when you receive a call. When the telephone is in the idle state again, it reverts to the default - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 45
Telephoning General Functions The procedure described also works in reverse order, e. g. you can also first lift the handset, then press a call key or the hands-free/open-listening key, and then the redial key. Extended Redial List The normal redial list saves the last ten numbers dialled. The - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 46
Telephoning General Functions Initiating a Hands-Free Call Instead of lifting the handset, press the open-listening/hands-free key L. End the call by pressing the hands-free/open-listening key again. 2.1.13 Blocked/Unblocked Call Numbers Your telephone can be blocked from dialling all or selected - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 47
Telephoning General Functions 2.1.16 Transmission of Call Numbers With ISDN there are different features which allow or prevent the transmission of (external) call numbers between subscribers. "CLIP" Feature "CLIP" is an abbreviation for "Calling Line Identification Presentation". The caller's - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 48
Telephoning General Functions 2.1.17 MenuCards Before and During a Call M When your telephone is in the idle or the connection state, a short press of MenuCard key provides you with statedependent MenuCards displaying frequently used features you can activate. Example: H M P O G M O Another - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 49
Telephoning General Functions Note: You cannot use the Dir. pick-up function to pick up calls on the Partner direct Call key. In a team you can - if this has been configured - accept these calls with the corresponding Partner direct Call key. suppress tel.no.: Your number is not transmitted to ( - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 50
key or INTERNAL key is seized). or Press the desired call key or INTERNAL key (hands-free mode). or Press the headset key (Headset operation requires that the headset is switched on, see page 101). Dial the line seizure code digit, e. g. 0, then dial the internal number. 2.2.2 Making External Calls - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 51
key or EXTERNAL key is seized). or Press the desired call key or EXTERNAL key (hands-free mode). or Press the headset key (Headset operation requires that the headset is switched on, see page 101). Dial the external number without the code digit to seize the external line. 2.2.4 Making Internal - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 52
Then lift the handset or press the desired call, the handsfree/open-listening key or headset key. Your call key is seized. 2.2.6 Using Routes to Make Calls HZ GRZ a large company network, for example. You can also use a manually-entered routing code to record your call-charge data for private and - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 53
chapter on MenuCard "Protection" starting on page 101). Note: Intrusion is not possible if one of the three telephones involved in the intrusion is an IP terminal. Call back: You leave your call-back request with a busy subscriber (see also the section on Call-back starting on page 62). Call waiting - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 54
Telephoning Making External/Internal Calls Override blocking: Your call is signalled to the subscriber you have called, even if they have active call waiting protection (see also the chapter on MenuCard "Protection" starting on page 101). WAP portal: You can access WAP(WML) pages in the Internet - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 55
a call, h T L K replace the handset or press the disconnect key, in hands-free mode, press the hands-free/open-listening key, in headset mode, press the headset key. 2.4 Accepting Calls 2.4.1 By Lifting the Handset or Pressing a Key Normal Call H g Lift the handset. or Press the call key to - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 56
Telephoning Accepting Calls g Press the call key to which the call is being signalled (handsfree mode). Note: You cannot divert an internal telephone number to a virtual telephone number. The OpenCom 1000 cannot carry out such a double diversion. 2.4.2 Calls During a Conversation On the Same - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 57
Telephoning Accepting Calls On a Different Call Key G g T g G You are speaking on the telephone, hear the call waiting tone and see the call on your display. Press the flashing call key. This puts your first call on hold and connects you to the new caller. Replace the handset to end the current - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 58
R key or Another Call Key) R/g Z During a call, press the R-key (display in the info line) and dial the internal or external telephone number (for manually-seized trunk calls with the line seizure code digit, e. g. 0, see page 39). The original call is put on hold while you are consulting with the - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 59
Telephoning Enquiry, Toggling, Transfer and Conference g/R T g/R G press the key of the held subscriber (the LED of this call key flashes and arrow symbol is displayed) or the R key. End the enquiry/toggling by replacing the handset or pressing disconnect key. Now press the call key of the caller - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 60
of influencing how long the transferred call will last. The connection is established via the OpenCom 1000 and occupies two channels (ISDN user channels). 2.5.4 "Actions"MenuCard for Subscribers on Hold R You are making an internal or external enquiry call... M Briefly press the MenuCard key, then - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 61
Telephoning Enquiry, Toggling, Transfer and Conference Notes: You can note a telephone number during a call. Under Dest., enter the number and a Text, if required, and Save now the number. Later, you can then call the noted number via Dial. WAP portal: You can access WAP(WML) pages in the Internet - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 62
Telephoning Enquiry, Toggling, Transfer and Conference During a conference Every participant in a conference can also make an enquiry call to another subscriber or transfer the conference to another subscriber. Enquiry g RZ g g To make an enquiry call to another subscriber during a conference, - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 63
made to system terminals. Announcements cannot be made to IP system telephones. Your system administrator must configure the relevant or press the hands-free/open-listening key. or Press the headset key (requirement for headset operation: headset must be activated, see page 101). Note: If you have - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 64
is free again. H/L K When your telephone rings, pick up the handset or press the hands-free/open-listening key. or Press the headset key (requirement for headset operation: headset must be activated, see page 101). The other subscriber is then called. Note: if you are unable to leave a call-back - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 65
item recording on/off. Enter the call number of the device the call is to be recorded onto (recording device call number). or Press your voicemail key and select the menu item recording on/off. 63 - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 66
the MenuCard key and select the menu item recording on/off. or Press your voicemail key and select the menu item recording on/off. 2.7 Making Calls from the are available to all the system's users. Your system administrator can also determine whether a user may maintain a personal telephone book and - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 67
authorised to use the Web configuration programme and maintain a personal telephone book. 1. Enter the IP address of the configuration system into a Web browser. 2. Enter your user name and password. 3. Open the user management and go to the Personal Telephone book menu. 4. In this menu you can add - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 68
Telephoning Making Calls from the Telephone Book Note: Your system administrator will provide you with the access data you need (IP address, user name and password). Only you can view the entries in your personal telephone book can on your telephone. Your system administrator or another authorised - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 69
support it are necessary. The following IP system telephones are suitable, e. g. Aastra 6773ip/ OpenPhone 73 IP and Aastra 6775ip/OpenPhone 75 IP. These telephones offer the same range of functions that the Aastra 6773/OpenPhone 73 and Aastra 6775 telephoning via connected headset, it is advisable - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 70
(s). These ports are labelled LAN and PC. Depending on how your workstation is technically equipped, there are two options for connecting your IP system telephone. Your system administrator will connect the telephone for you. If for whatever reason the lines get disconnected at some point, follow - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 71
Notes for the System Administrator 3.2 Notes for the System Administrator Please note: For feeds to IP system telephones, Power-over-Ethernet function in accordance with IEEE 802.3af - class 3 standard is required! Note: Use a shielded CAT-5 Ethernet cable (STP cable, Shielded - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 72
Team Functions TOP TEAM Function 4. Team Functions Your system administrator can combine several telephones to make up a team and program the call keys on those telephones with team functions. As a team member, you will be able to see which team members are telephoning on your telephone's display. - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 73
Team Functions TOP TEAM Function In the example, the team consists of three members: telephone 1 with the internal call number 10, telephone 2 with the internal call number 11 and telephone 3 with the internal call number 12. Calls to your telephone number are signalled visually and acoustically - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 74
Team Functions BROKER'S TEAM Function 4.2 BROKER'S TEAM Function External call numbers 4701 20 4701 21 4701 21 Internal call numbers 20 21 21 10 Internal call numbers on the call keys E(xternal) E(xternal) E(xternal) I(nternal) 20 21 Telephone 1 22 10 ME(xternal) 20 ME(xternal) 21 Telephone - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 75
Team Functions BROKER'S TEAM Function current line or another EXTERNAL key (E) or MULTIPLE EXTERNAL key (ME)). Any member of the team can pick up the held line by pressing the key again. If a held line is not answered within 20 seconds, there is a recall to the team member who placed the line on - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 76
Team Functions PARALLEL TEAM Function 4.3 PARALLEL TEAM Function External call numbers 4701 20 4701 21 4701 21 Internal call numbers 20 21 22 10 Internal call numbers on the call keys E(xternal) E(xternal) E(xternal) I(nternal) T(eam) T(eam) 20 21 22 10 Telephone 1 11 12 ME(xternal) 20 - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 77
Team Functions PARALLEL TEAM Function Team direct call key (T), you can switch this off and on as required by means of the "Team ringing" function. Calls from external lines are signalled on the EXTERNAL keys (E). At the same time, call signalling occurs on the team members' MULTIPLE EXTERNAL keys - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 78
MI(nternal) 11 Telephone 1 P(artner) CC Executive P(artner) 11 MI(nternal) 10 P(artner) CC Telefon 2 P(artner) 10 Secretary I(nternal) 11 MI(nternal) 10 MI(nternal) 11 Telefon 3 P(artner) 11 Conference P(artner) 10 corner (CC) OpenCom 1000 Example of telephone number assignment: EXECUTIVE - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 79
Team Functions EXECUTIVE-SECRETARY Function external line by dialling the external line code digit. Your telephone number is then busy. You can also use the secretary's MI key to make calls, in which case that telephone number is busy. If you want to contact the secretary directly, just press the - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 80
supported by displays and are easy to use via the Menu Cards. Users are guided through the processes by voice instructions. These are adapted to the current user Ask your system administrator if you have any questions. 5.1 The Voicemail Key When your system administrator sets up a voicebox for you, - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 81
Key's Menu Card. 5.2 "Voicebox" Menu Card in the Idle State g Briefly press the Voicemail Key assigned for your voicebox. You will see the following entries: ■ Voicemail menu You can edit new and existing voicebox messages and modify the voicebox's settings using this menu item. For more information - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 82
When new messages arrive in your voicebox you will hear a short signal. The LED of your voicemail key will remain illuminated until you have listened to all new messages. g H or L ZO Briefly press the voicemail key (in the idle state). Pick up the handset or press the hands-free/openlistening key - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 83
OpenVoice 500: Setting up and Querying Your Voicebox Using OpenVoice 1 Press 1. You will see an overview of the messages that have been saved, like the one illustrated below: Internal call 11:45 Mon.29.Jan.2007 110: messages [ ] +120, 01/27 04:13 PM [ ] -Lange, 01/26 11:43 AM [ ] -Peters, 01/ - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 84
example, you can deflect the call to your voicebox. g O Briefly press the voicemail key. Press OK to confirm your choice. You can also use the same procedure off call diversion). Note: Your system administrator or an authorised user can define the call diversion function for your voicebox in the - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 85
Connections to Other Telephones You can also connect to other telephones in the communications systems via your voicebox. g H or L Z 93 94 Briefly press the voicemail key (in the idle state). Lift the handset or press the hands-free/openlistening key. Enter your PIN, if you have one. (see page 86 - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 86
messages that have been saved because there is no display available for this. New messages are instead played back immediately. Follow the instructions you hear to select and delete messages. 5.4 Configuring the Voicebox 5.4.1 Record and Select Texts for Callers The system provides programmed pre - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 87
OpenVoice 500: Setting up and Querying Your Voicebox Configuring the Voicebox g H or L ZO 2 P or Z * or O P or Z Briefly press the voicemail key (in the idle state). Lift the handset or press the hands-free/openlistening key. Enter your PIN, if you have one, and press OK. - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 88
voicemail key (in the idle state). Lift the handset or press the hands-free/openlistening key. Enter your PIN, if you have one, and press OK. Press 3. Follow the instructions you forget your PIN, your system administrator or another authorised user can reset (delete) your PIN. This is done in the - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 89
address in your voicebox. g H or L Z, O P O Z O Briefly press the Voicemail key (in the idle state). Lift the handset or press the hands-free/openlistening key. Enter programme using an Internet browser. You must belong to a user group which is authorised to use the Web configuration programme to - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 90
about this in the Online Help, which you can access by pressing the Help button. Note: Your system administrator will give you the access data (IP address, user name and pass word) you need. 88 - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 91
OpenVoice 500: Setting up and Querying Your Voicebox Overview: Voice Menu 5.6 Overview: Voice Menu Briefly press the VoiceMail („VM") feature key in the idle state Voicemail menu ± Divert ± Divert after time ± Divert on busy Listening to and editing messages Configure voicebox (box no.): - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 92
Features and MenuCards How to Set Features 6. Features and MenuCards 6.1 How to Set Features You can set the features of your telephone and system in several different ways: Using MenuCards Call up the MenuCards using the appropriate keys as described in the chapter on Display and MenuCards - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 93
Features and MenuCards Main Menu menu as well as in the Active features MenuCard, which you can call up by long pressing Info key i. You can also use the main menu to program features on a key. Long press the MenuCard key M or short press the MenuCard key if the tele- phone is idle, and select the - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 94
Features and MenuCards Main Menu 6.2.2 MenuCard "Calls" M P then select 1ƒCalls, followed by ... Select 1ƒCall lists followed by ... ■ 1 Missed calls: Here you can see a list of the telephone numbers of callers who have tried to reach you. Up to ten entries are stored. Further incoming entries - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 95
Features and MenuCards Main Menu call list on one telephone, it is also deleted on the other telephones. If you have switched off the call list on one of these telephones (see menu item Activate), calls to all the other telephones, but not calls to this phone, are added to the call list. ■ - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 96
Features and MenuCards Main Menu Tip: If you assign a hunt group number to a feature key, you can log on and log off to all your hunt groups by pressing a single key (see also Programming Features starting on page 115). 4 Team ringing: Depending on how your team workstation is set up, your - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 97
Features and MenuCards Main Menu 6.2.3 MenuCard "Call diverted" Here you can divert calls made to you to another number and determine whether this diversion will apply only to internal calls, only to external calls or be general - for all calls. You can also decide where calls should be diverted - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 98
of the "Parallel" type, call diversion can only be configured via the "Subscriber service" menu (see page 109). 0 Cancel divert: You can use this menu item " M P Select 3ƒMessages, followed by ... 1 Message waiting: Users of this communications system can send and receive messages. You can use - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 99
internal OpenCom 1000 subscriber, you can enter the subscriber's internal number instead of his name. In the OpenCom 1000, a subscriber's number is linked with the user name of his e-mail account, which saves you the time-consuming entry of an e-mail - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 100
(the key's LED flashes). You can also program this function onto a features key and that key will then notify you of system problems (e. g. no paper in printer). System problems are signalled by a ring tone and on the display. Only by pressing the Info key i the programmed key, or selecting the menu - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 101
call, or if you have opened a menu. 6.2.5 MenuCard "Phone Settings" M P Select 4ƒSettings, followed by ... 1ƒVolume: Select 1 Ring tone, 2 Loudspeaker, 3 Handset or 4 Headset. You can change the default volume by using the = keys or by entering a number from 0...5. Press the O key to save your - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 102
/minus key = keys (or by entering a number from 0...9). If your telephone has been extended with one or more key extensions with a display (type: "Aastra M676/KeyExtension 75D"), the display contrast can be set for each key extension separately. Select 1 Contrast and in the following menu choose the - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 103
on the telephone is also deactivated. You can use the menu items receiver and sender volume to set the volume of the headset and microphone at six different levels. Use the plus/minus key = to set the volume or enter a number from 0...5. 0 +/- DTMF-auto.: If you often have - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 104
on your telephone's display when dialling is restricted. Restricted dialling can also be activated for all telephones in the system (and for entire user groups) see MenuCard "Central Configuration starting on page 107. Note: Your system administrator can configure the system so that certain numbers - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 105
Features and MenuCards Main Menu 0 Cancel features: Deletes all active features which restrict your availability (call blocking, call diversion, call waiting). 6.2.7 MenuCard "Connections" Note: The availability of the following features will depend on the current call state of your telephone. - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 106
- if the telephone has active call blocking, -if the telephone is making a conference call, - for a hunt group, - if the telephone is an IP telephone. Note: Your system administrator must configure an advanced system authorisation for you to enable you to intrude on an external telephone call. Using - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 107
up this menu item again switches the microphone on again. Note: The Aastra 677x/OpenPhone 7x system telephones have a Mute key S, enabling you to can be saved in the network operator's exchange (if they offer this service). Calling up this function during a call identifies the caller's number in - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 108
Ext. inquiry call: Where communications systems supporting external enquiry calls are networked, you can on and off. To use this function an Aastra 677x/ OpenPhone 7x (monitoring device), for which . Note: The radio feature is not available with IP system telephones. 6 +/- Logout ACD group: This - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 109
can be selected). The illuminated LED on the INTERNAL key on your system telephone indicates your busy status. You can use this menu item to manually end the rework time. New calls to the ACD group can now reach you. After the rework time has expired, the next call is assigned - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 110
function to block or allow direct incoming calls for two user groups. When DDI barring is active, all incoming calls plan drawn up by your system administrator - or manually using the menu item 3 Call variant. Your (e. g. night-time service). Variant 3: On weekends all calls are signalled on - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 111
The settings in this menu require you to enter the sub- scriber service password. ■ 1 Call diversion: This function enables you to configure with the programming of Divert phone (see page 95). ■ 2 Hunt group: Users can have every telephone or telephone number join or leave an existing hunt group. - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 112
selection with the menu item Change. ■ 8 Alter sub.pass.: In this setting you can change the PIN (= Password) which enables you to access the subscriber service. Don't forget your PIN and make sure that it cannot be accessed by unauthorised persons! If you do forget your PIN, customer - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 113
Features and MenuCards Shortcut Menus ■ 9 +/- Unblock Password: If you frequently need to access the system service settings from your telephone, you can generally unlock the access, so that you will no longer be asked to enter the PIN when you call - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 114
Features and MenuCards Shortcut Menus Call diversion (all): See Main menu, MenuCard "Call diverted" starting on page 95 Call waiting: See Main menu, MenuCard "Protection" starting on page 101 Block intrusion: See Main menu, MenuCard "Protection" starting on page 101 Intercom: See Main menu, - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 115
Features and MenuCards Shortcut Menus Call keys with a function as: MULTIPLE-INTERNAL key/ MULTIPLE-EXTERNAL key Team direct call key Direct call key with signalling Partner direct call key Entries in the MenuCard Change text: You can edit the key labelling. Team ringing: see Main menu, MenuCard - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 116
Keys starting on page 19. You can also connect up to three extra key extensions on your system telephone (Exception: not to Aastra 6771/OpenPhone 71), which provides you with additional freely-programmable keys (see the chapter on Key extensions starting on page 32). 7.1 Programming a Destination - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 117
or Automatic Line Seizure starting on page 39 for a more detailed explanation of automatic and manual line seizure. Press OK to save your programming. Changing a Destination Key g Z O Long press the programmable key, then select ... Text: / Dest: to overwrite the programmed name / - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 118
Programming Keys Programming Features Programming a Function onto a Key g Long press the programmable key, then select ... P O Features and press OK. P Z O Select the desired function from the MenuCards and enter the required variable (e g. a call number). Press OK. Z Select Text to label - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 119
Programming Keys Stacking or Linking Functions 7.3 Stacking or Linking Functions You can also save multiple functions and/or destinations on a single key (stack or link functions). ■ Stack: The functions stored in a stack are displayed in a MenuCard, which is assigned to a key. You can save - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 120
Programming Keys Stacking or Linking Functions e Press Escape key to close the MenuCard. Using a Feature Key (Stack / Link) The LED of a key programmed as a stack or link has no function (it stays off ). You can use a key programmed with a Stack as follows: ■ Short press: The programmed entries - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 121
Programming Keys Stacking or Linking Functions Deleting a programmed feature key (Stack / Link) g P O Long press the programmable key, then select ... Select Delete. Press OK. 119 - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 122
Appendix 8. Appendix Notes on Disposal 8.1 Notes on Disposal In order to avoid any possible effects resulting from the disposal of electrical and electronic equipment containing substances damaging to the environment and human health, the European Parliament and Council directives ■ 2002/96/EC on - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 123
Declarations of Conformity 8.2 Declarations of Conformity The Aastra 6771/OpenPhone 71, Aastra 6773/OpenPhone 73, Aastra 6775/ OpenPhone 75 (with add-on key extensions) and the IP telephones Aastra 6773ip/ OpenPhone 73 IP and Aastra 6775ip/OpenPhone 75 IP conform to the requirements set down in the - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 124
Appendix Ringer Signals and Tones 8.3 Ringer Signals and Tones Time axis in seconds Calls External call Internal call Charge call Special call Call waiting Call-back Repeated call Congestion call Message-waiting call Emergency call Diagnostic call 0 1 2 3 4 5 6 7 8 Time axis in seconds - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 125
key 3 Divert hunt group 0 Cancel divert Central config. 0 1 System service 2 Subscriber serv. Messages 3 1 Message waiting 2 E-mail 3 Diagnostic info Type of call Pickup info 41 1 Ring tone 2 Loudspeaker 3 Handset 4 Headset Volume 42 1 Default Melody 2 Default Tone 3 Internal Melody 4 External - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 126
Index Index A ABC key 18 ACD group Logout 106 Announcement 47, 61, 83, 103 Arrow key 15 Automatic dialling Using 41 B Barring programming 102 C C (Clear) key 16 Call Accept 53 Deflect 56 Call back 51 Call blocking 15 Key 101 Override 52, 104 Call diversion Hunt group 96 Key 95 Phone 95 Setting 95 - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 127
Changing for user groups 109 key 20 External line Automatic seizure 39 Manual seizure 39 F Feature keys 115 Features Delete free mode 43 Hands-free/open-listening key 17 Headset 34, 67, 101 Calling an external subscriber 48 20 Intrusion 51 Protect against 102 IP system telephones 67 K Keys Assignment - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 128
Index M Main menu 47 Making a call external 49 External call 48 Internal call 48 Using destination keys 50 Malicious call identification (MCI) 105 MenuCard Active features 111 Automatic exit 32 Call diversion 91, 95 Calls 91, 92 Central configuration 91, 107 Connections 91, 103 Display 27 During a - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 129
System service 108 T Team direct call key 21 Team hold (connection) 52, 58 Team ringing 94 Telephone book 64, 103 Text Entering 31 Toggling 56, 58, 105 Toggling (windows) 29 Transfer 56, 58, 105 Transmission of call numbers 45 Trunk access level configure for other subscribers 110 V Voice over IP 67 - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 130
Index Notes 128 - Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 131
- Aastra 6775ip | User Guide Aastra 6770/6770ip for OpenCom 1000 - Page 132
Aastra DeTeWe GmbH • Zeughofstraße 1 • D-10997 Berlin • www.aastra.de As of 11.2008 Subject to changes
Aastra 6771, 6773, 6775
(OpenPhone 71, 73, 75)
on the OpenCom 1000 Communications System
User Guide