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Hot Desking: Your Telephone Goes Wherever, Your Desk Is

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Telephoning Hot Desking: Your Telephone Goes Wherever Your Desk Is 2.8 Hot Desking: Your Telephone Goes Wherever Your Desk Is "Hot Desking" means that you log in to the telephone at your desk and your call number and your telephone settings are available to you on that phone. This function is particularly interesting for companies whose staff travels quite a bit. When a "Hot Desking" user is working in the office, he/she simply logs in to any available telephone. This telephone will then have the corresponding properties and profile of the logged in user. When he/she makes a call from this phone, his/ her name and call number are what the caller sees. And vice versa - the user can be reached via his/her usual call number. To be able to use this function, the system administrator has to configure a user interface for you for a system telephone. This involves saving your internal call number along with a certain terminal type in the database of the communications system. When you load this user interface to a system telephone, you can programme keys, add telephone book entries, edit lists, etc. as you usually do. All these settings are always saved along with your user interface and placed in the communications system database. Which System Telephones Can I Use? This function is supported on the standard system telephones Aastra 6771/6773/ 6775 (OpenPhone 71/73/75), as well as the IP system telephones Aastra 6773ip (OpenPhone 73 IP)/Aastra 6775ip (OpenPhone 75 IP) (please refer to the chapter VoIP Telephones starting on page 87 also). The user interfaces are compatible with standard system telephones and IP telephones. When the system administrator has configured a user interface for you for the Aastra 6775 (OpenPhone 75), you can load it for the same type of IP telephone, the Aastra 6775ip (OpenPhone 75 IP) and vice versa. The same applies to the Aastra 6773 (OpenPhone 73) and Aastra 6773ip (OpenPhone 73 IP) telephones. The system administrator can set up multiple user interfaces for your internal call number, e. g. for an Aastra 6771 (OpenPhone 71) and an Aastra 6773 (OpenPhone 73), so that you have a wider selection to choose from. If you have multiple internal call numbers, the system administrator can set up user interfaces for each of these. Which System Telephone Is "Available"? The "available" system telephones display Logged out in their info line. To log in to one of these telephones, please go through the following steps. 84

Section	Page
Aastra 6771, 6773, 6775 (OpenPhone 71, 73, 75)	1
on the OpenCom 100 and Aastra 800 Communications Systems	1
Contents	3
1. Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones	9
1.1 Using Your Telephone	10
1.1.1 Safety Precautions	10
1.1.2 Installation Site	11
1.1.3 Cleaning	12
1.1.4 Attaching the Pedestals and Adjusting the Inclination	12
1.1.5 Wall Mounting	13
1.2 Key Assignments	13
1.2.1 Dial Keypad with ABC Assignment	16
1.2.2 Trunk Key (Call Key 1)	17
1.2.3 Programmable Keys	17
1.2.4 Redial Key	18
1.2.5 ABC Key	18
1.2.6 MenuCard Key	19
1.2.7 C-Key	19
1.2.8 Info Key	19
1.2.9 Hands-Free/Open-Listening Key	20
1.2.10 Muting Key	20
1.2.11 Disconnect Key	20
1.2.12 Headset Key	21
1.2.13 Enquiry Key	21
1.2.14 Plus/Minus Key	21
1.2.15 ESC Key	22
1.2.16 Arrow Key	22
1.2.17 OK Key	22
1.2.18 The Locking of Your Telephone Interface by the System Administrator	22
1.2.19 Labelling the Keys	23
1.3 Display and MenuCards	25
1.3.1 Changing the Language	25
1.3.2 Info Line(s)	25
1.3.3 Key Lines	27
1.3.4 MenuCard Display	28
1.3.5 Invoking MenuCards and Selecting Items from the List	28
1.3.6 Setting Windows and their Characteristics, Toggling	30
1.3.7 Entering/Deleting Digits	30
1.3.8 Deleting Lists	31
1.3.9 Entering Text	31
1.3.10 Automatic Exit	33
1.4 Key Extensions	33
1.4.1 Operating the Key Extension Keys	35
1.4.2 Choosing a Key Level	35
1.4.3 Labelling a Key on the Key Extension	35
1.5 Using a Headset	35
2. Telephoning	40
2.1 In a hurry?: A Brief Explanation of Important Functions	40
2.1.1 Talking on the Phone: Via the Call Key or the Handset	40
2.1.2 Telephoning	41
2.1.3 Redialling	42
2.1.4 Receiving Calls	43
2.1.5 Who Called?	44
2.1.6 Querying/Toggling, Transferring	45
2.1.7 Audio: Muting, Open-Listening, Adjusting Telephone Volume	47
2.2 General Functions	48
2.2.1 Assignment of Internal and External Call Numbers	48
2.2.2 Signalling on the Call Keys	48
2.2.3 Calls in the Call Waiting Queue	49
2.2.4 Block Dialling/Automatic Dialling	50
2.2.5 Muting	51
2.2.6 Call-charge Display, Duration Display	51
2.2.7 Adjusting the Volume with the Plus/Minus Key	51
2.2.8 Redialling	52
2.2.9 Hands-free Mode, Open-listening Mode	53
2.2.10 Blocked/Unblocked Call Numbers	53
2.2.11 Telephone Lock	53
2.2.12 DTMF Postdial/VF Signalling	54
2.2.13 Keypad Dialling	54
2.2.14 Least Cost Routing (LCR)	55
2.2.15 Transmission of Call Numbers	55
2.2.16 MenuCards Before and During a Call	56
2.2.17 MenuCard “Selection” in the Idle State	57
2.3 Making External/Internal Calls	58
2.3.1 Manual or Automatic Line Seizure	58
2.3.2 Making an External Call	59
2.3.3 Making an Internal Call	60
2.3.4 Using Destination Keys to Make Calls	60
2.3.5 Using Routes to Make Calls	61
2.3.6 Busy Display for Bundles and Routes on the System Telephone	61
2.3.7 Ending Calls	62
2.3.8 MenuCard “Conversation”	62
2.3.9 MenuCard “Busy”	65
2.4 Accepting Calls	66
2.4.1 By Lifting the Handset or Pressing a Key	66
2.4.2 Automatic Call Connection	67
2.4.3 Calls During a Conversation	67
2.4.4 MenuCard “Call Waiting”	68
2.4.5 MenuCard “Call”	69
2.4.6 Voicebox Queries	69
2.5 Enquiry, Toggling, Transfer and Conference	70
2.5.1 Enquiry/Toggling by means of the R-Key or Another Call Key	70
2.5.2 Transferring an Internal/External Call to an Internal Subscriber	70
2.5.3 Transferring an External Call to an External Subscriber	71
2.5.4 MenuCard “Subscr (Subscriber) on hold”	72
2.5.5 Internal/External Three-Party Conference	72
2.5.6 MenuCard “Conference”	73
2.6 Special Calls/Functions	74
2.6.1 Accepting an Appointment Call	74
2.6.2 Baby Call	74
2.6.3 Announcements (with and without Intercom)	75
2.6.4 Answering a Call-back	77
2.6.5 Forwarding Calls	77
2.6.6 Doorbell, Door Opener	80
2.6.7 Entrance Intercom Calls	81
2.7 Making Calls from the Telephone Book	82
2.7.1 The Telephone Book	82
2.7.2 MenuCard “Phone book”	82
2.7.3 Speed-Dialling	83
2.7.4 Add Phone Numbers to Telephone Book from Lists or during a Call	83
2.8 Hot Desking: Your Telephone Goes Wherever Your Desk Is	86
3. VoIP Telephones	89
3.1 IP System Telephone Ports	90
3.2 Notes for the System Administrator	91
4. Team Functions	92
4.1 Managing Calls in a Team	92
4.1.1 Making External/Internal Calls	92
4.1.2 Accepting Calls	93
4.1.3 Enquiry, Toggling and Transferring	94
4.2 Programming the Call Keys	96
4.2.1 MenuCard “Prog. call key” (Trunk Key)	96
4.2.2 MenuCard “Prog. team key”	98
4.2.3 MenuCard “Prog. busy key”	99
4.2.4 Direct-call Key	99
5. Remote-Controlled Functions	100
5.1 Remote-Controlled Dialling (Call Through)	100
5.2 Remote-Programmable Call Forwarding	101
5.3 Remote-Programmable Voicebox Configuration and Query	102
5.4 Setting up an Internet Connection from Remote (ISP Trigger Call)	103
6. Features and MenuCards	104
6.1 How to Set Features	104
6.2 Main Menu	104
6.2.1 MenuCard “Main Menu”	104
6.2.2 MenuCard “Calls”	106
6.2.3 MenuCard “Call Forwarding”	109
6.2.4 MenuCard “Messages”	112
6.2.5 MenuCard “Phone Settings”	113
6.2.6 MenuCard “Protection”	115
6.2.7 MenuCard “Connections”	117
6.2.8 MenuCard “Phone Book”	122
6.2.9 MenuCard “Applications”	125
6.2.10 MenuCard “Central Settings”	125
6.3 Shortcut Menus	126
6.3.1 MenuCard “Info”	126
6.3.2 MenuCard “Active Features”	127
6.3.3 MenuCard “Prog. call key”	127
6.3.4 MenuCard “Prog. team key”	128
6.3.5 MenuCard “Prog. busy key”	128
6.4 Programming Keys	128
6.4.1 Programming Call Numbers (Destinations)	129
6.4.2 Programming Functions (Features)	130
6.4.3 Stacking or Linking Functions	132
6.4.4 Status Key	134
6.4.5 Feature Key “Device Busy”	135
7. Appendix	136
7.1 CE Symbol	136
7.2 Declaration of Conformity	136
7.3 Notes on Disposal	136
7.4 MenuCards in the Idle State	138

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Telephoning

Hot Desking: Your Telephone Goes Wherever Your Desk Is

2.8

Hot Desking: Your Telephone Goes Wherever

Your Desk Is

“Hot Desking” means that you log in to the telephone at your desk and your call

number and your telephone settings are available to you on that phone. This

function is particularly interesting for companies whose staff travels quite a bit.

When a “Hot Desking” user is working in the office, he/she simply logs in to any

available telephone. This telephone will then have the corresponding properties

and profile of the logged in user. When he/she makes a call from this phone, his/

her name and call number are what the caller sees. And vice versa - the user can be

reached via his/her usual call number.

To be able to use this function, the system administrator has to configure a user

interface for you for a system telephone. This involves saving your internal call

number along with a certain terminal type in the database of the communications

system. When you load this user interface to a system telephone, you can pro-

gramme keys, add telephone book entries, edit lists, etc. as you usually do. All

these settings are always saved along with your user interface and placed in the

communications system database.

Which System Telephones Can I Use?

This function is supported on the standard system telephones Aastra 6771/6773/

6775 (OpenPhone 71/73/75), as well as the IP system telephones Aastra 6773ip

(OpenPhone 73 IP)/Aastra 6775ip (OpenPhone 75 IP) (please refer to the chapter

VoIP Telephones

starting on page 87 also). The user interfaces are compatible with

standard system telephones and IP telephones. When the system administrator

has configured a user interface for you for the Aastra 6775 (OpenPhone 75), you

can load it for the same type of IP telephone, the Aastra 6775ip (OpenPhone 75 IP)

and vice versa. The same applies to the Aastra 6773 (OpenPhone 73) and

Aastra 6773ip (OpenPhone 73 IP) telephones.

The system administrator can set up multiple user interfaces for your internal call

number, e. g. for an Aastra 6771 (OpenPhone 71) and an Aastra 6773

(OpenPhone 73), so that you have a wider selection to choose from. If you have

multiple internal call numbers, the system administrator can set up user interfaces

for each of these.

Which System Telephone Is “Available”?

The “available” system telephones display

Logged°out

in their info line. To log in

to one of these telephones, please go through the following steps.