Aastra Dialog 4222 Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide
Aastra Dialog 4222 Manual
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- Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 1
4220 Lite/Dialog 4222 Office System Telephones for MX-ONE™ Telephony Server User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 2
EN/LZT 103 002 R3A © Aastra Telecom Sweden AB 2012. All rights reserved. - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 3
Seating 15 Incoming Calls 16 Outgoing Calls 19 During Calls 33 Call Forwarding 39 Absence Information 50 Messages 52 Group Features 56 Other Useful Features 59 Settings 65 Accessories 78 Installation 84 Troubleshooting 92 Glossary 93 Index 94 Dialog 4220 Lite/Dialog 4222 Office 3 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 4
different telephone handling situations. The user guide describes the functions and features of the Dialog 4220 Lite and Dialog 4222 Office as they are programmed at delivery from the factory. There may be some differences in the way your phone is programmed. Please consult your system administrator - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 5
conformity with the essential requirements and other relevant provisions of the European R&TTE directive 1999/5/EC (R&TTE Directive). Details to be found at: http://www.aastra.com/sdoc. Dialog 4220 Lite/Dialog 4222 Office 5 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 6
and other personal injury. • Follow instructions in the equipment's user guide or other documentation. • Always plug is damaged, disconnect the product and contact qualified service personnel. • Headsets used with this equipment must comply with EN/IEC 60950 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 7
Description Description Dialog 4220 Lite/4222 Office phones Dialog 4220 Lite Dialog 4222 Office 2 3 6 4 7 5 1 5 2 3 6 4 7 5 14 15 18 of the user guide. 1 Display (Dialog 4222 Office only) 2x20 characters. See section "Display information" on page 13. 2 Programming See section - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 8
section "Programming of function keys" on page 65. 6 Transfer Transfer calls, see section "During Calls" on page 33. 7 Triple Access Line Handle calls. Line 1 and 2 are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls. 8 Microphone (Dialog 4222 Office only - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 9
16 Pull-out leaf for easy guide (optional) See section "Pull-out leaf (optional)" on page 82. 17 Key panel (optional, Dialog 4222 Office only) With 17 programmable keys. ://www.aastra.com For more information, please contact your Aastra Certified Sales Partner. Dialog 4220 Lite/Dialog 4222 Office 9 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 10
active. The feature is active or the multiple represented line is busy. The line (or feature) is put on hold. Rapidly flashing lamp An incoming call. Light with short breaks Ongoing call. 10 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 11
tones and signals are sent from the exchange to your phone. Dial tone Special dial tone Ringing tone or queue tone situations. Call waiting tone Intrusion tone Conference tone Verification tone Warning tone, expensive route every 15 seconds (to all parties) Dialog 4220 Lite/Dialog 4222 Office 11 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 12
of the incoming call. The signals shown in this section are the most used signals worldwide. Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator. 12 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 13
row shows the dialed number. Calling... 2222 If the called party´s phone is diverted, the upper row shows the dialed number and Diversion information. The Diversion symbol is >. 3333 >Direct 5555 The dialed number (3333) is directly diverted to number 5555. Dialog 4220 Lite/Dialog 4222 Office 13 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 14
1 French 2 German 3 Spanish 4 Italian 5__________ 6 _________ 7 _________ 8 _________ 9 _________ Note: By default 5-9 are programmed for English. These can be changed locally to other languages. To select a language: Dial. Enter the language code. Press. 14 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 15
your system authorities. *11* z* z# To log on Dial. Enter the Authorization Code and press. Enter your phone number and press. í Press to finish the procedure. The display shows your phone number. #11# í To log off Dial. Press to finish the procedure. Dialog 4220 Lite/Dialog 4222 Office 15 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 16
signal and a flashing lamp indicate an incoming call. On Line 1 Normally you will receive calls on Line 1. u Lift the handset. u ÖÔ Line On any other Line key Lift the handset. Press the flashing Line key. ÖÔ Line í Handsfree (Dialog 4222 Office phone only). Press the flashing Line key. You - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 17
Line 1, and Line 2 flashes to indicate a new incoming call: Press to answer. The first call is put on hold. Press to switch back to the first call. The second call is put on hold. You are connected to the first caller. Press to terminate the connected call. Dialog 4220 Lite/Dialog 4222 Office 17 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 18
dial tone. or dial to deactivate. Press to finish activation/deactivation. Note: If your phone is programmed with "Multiple Directory Diversion and Do Not Disturb" (ask your system administrator), DND is ordered and cancelled simultaneously on all lines. 18 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 19
Note: The particular digit or digits used in your office, e.g. 00 or . z Dial the external number. d íor Replace the handset or press to end the call. Note: If you receive a queue tone when dialing tone is heard, the selected line is marked "Expensive". Dialog 4220 Lite/Dialog 4222 Office 19 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 20
Outgoing Calls Handsfree (Dialog 4222 Office phone only). z Dial the number. You are connected via the loudspeaker and the microphone. í Press to terminate a handsfree call. Note: You can dial your calls more quickly by using common Speed Dialing numbers and by using your own programmed - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 21
the call was successful or not. Lift the handset. Dial to repeat the stored number. The last external number is automatically redialed. Notes: You can also press Last Number Redial (The function key is programmed by you). * * 0 Finland and Sweden, dial Dialog 4220 Lite/Dialog 4222 Office 21 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 22
save an external number: Press before you finish the call. Note: Function key preprogrammed by your system administrator. u Ô Redial Redial number Lift the handset. Press to redial the number. Note: Function key preprogrammed by your system administrator. 22 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 23
Callback, you can make and receive calls as usual. u Lift the handset when you are called back. The system calls the extension. Note: Callbacks can be activated on several extensions at the same time. Callbacks from additional lines will recall on Line 1. Dialog 4220 Lite/Dialog 4222 Office 23 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 24
on a specific external line, dial the digit or digits to get a line instead of the extension number. Press. #37# í Cancel all Callbacks Dial. Press. 24 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 25
on a busy extension You can intrude on an ongoing call on a busy extension. 4 Press. Notes: You can also press: Intrusion (The function key is programmed by you). 8 France and Sweden, Press Before the not allowed, you will continue to receive a busy tone. Dialog 4220 Lite/Dialog 4222 Office 25 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 26
(The function key is programmed by you). 8 France and Sweden, Press Before the Intrusion is executed a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning the extension number. Press and wait for answer. 26 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 27
Dial and press the selected digit. * 5 1 * 1 9 Note: Finland, dial ( - ). Press and dial the phone number. #í Press. * Note: The programmed number may consist of a maximum of 20 digits plus , which indicates the second dial tone from the public network. Dialog 4220 Lite/Dialog 4222 Office 27 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 28
. Press. Ô Head office Dial by a function key Both features and phone numbers can be programmed on a function key. To program a key, see section "Programming of function keys" on page 65. Press the function key. This function key is preprogrammed by you. 28 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 29
Outgoing Calls Authority Data privacy Data privacy allows you to make a call without any disturbances, i.e. Intrusion. This feature is automatically cancelled when the call is finished. u *41# z To order: Lift the handset. Dial and enter the number. Dialog 4220 Lite/Dialog 4222 Office 29 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 30
digits to get an external line and the external number. #73* z# To open an extension for several calls: Dial. Enter Authorization Code and press. Verification tone. *73* z# To lock an extension: Dial. Enter Authorization Code and press. Verification tone. 30 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 31
level when your phone is locked: Dial. Enter Authorization Code and press. Verification tone. Dial the digit or digits to get an external line and the external number. #76* z# To open your phone: Dial. Enter Authorization Code and press. Verification tone. Dialog 4220 Lite/Dialog 4222 Office 31 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 32
Outgoing Calls *75* z* z# z To assign your own authority level to another phone: Dial. Enter Authorization Code and press. Verification tone. Dial your own Enter old Authorization Code and press. Enter new Authorization Code and press. Verification tone. 32 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 33
Settings" on page 65. From loudspeaking to handsfree (Dialog 4222 Office phone only). d Replace the handset. Handsfree conversation. u í From handsfree to loudspeaking (Dialog 4222 Office phone only). Lift the handset and press. Press to end the call. Dialog 4220 Lite/Dialog 4222 Office 33 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 34
the third party. When the other party answers, you can switch between the calls (Refer Back), Transfer the call, create a Conference or end one of the calls. Press to end the Inquiry call. The third party is disconnected. Press to return to the first call. 34 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 35
. Press before or after answer. The ongoing call is transferred. Note: If you have put more than one call on hold, the last call that was put on hold will be transferred. If the dialed extension is busy or Transfer is not allowed, your phone will ring again. Dialog 4220 Lite/Dialog 4222 Office 35 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 36
enters or leaves the conference. When the conference leader leaves the conference, the conference will continue with the other included parties. The conversation is changed back to a normal two party connection when there are only two parties left. 36 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 37
the call was put on hold. Press. Notes: You can also press: Hold/Pick-up (The function key is programmed by you). If your number is multiple represented on the phone, you can also press the key that represents your number. 4 6 France, press ; Sweden, press Dialog 4220 Lite/Dialog 4222 Office 37 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 38
your entered digits into DTMF signals, you need to activate the feature during the call. 9z During an ongoing call: Press and dial the requested digits. Entered digits are transmitted as DTMF signals. 1 Note: Finland, press and dial the required digits. 38 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 39
You can still make calls as usual. Diversion can be made direct, on no answer, on busy or to another information service facility. Note: If your phone is programmed with "Multiple Directory Diversion the procedure below. Dial and press. * 2 # Note: U.K., dial Dialog 4220 Lite/Dialog 4222 Office 39 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 40
Call Forwarding ÕÔ Diversion #21# í Cancel Direct Diversion from your own Dial to order. * 6 1 # Note: Finland and Norway, dial The incoming call is diverted after 3 signals. Press. #211# í Dial to cancel. # 6 1 # Note: Finland and Norway, dial Press. 40 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 41
Call Forwarding *212# í Diversion when caller receives a busy tone Dial to order. * 6 7 # Note: Finland and Norway, dial Press. #212# í Dial to cancel. # 6 7 # Note: Finland and Norway, dial Press. Dialog 4220 Lite/Dialog 4222 Office 41 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 42
Follow-me, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset. Note: If your phone is programmed with "Multiple Directory and enter the answering position number. * 2 * Note: U.K., dial No. Press. 42 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 43
Call Forwarding ÕÔ Diversion #21# í Cancel from your own extension Press. Notes redirect. Calls are diverted to the answering position. #21* z #í Cancel from answering position Dial and enter your own extension number. # 2 * Note: U.K., dial No. Press. Dialog 4220 Lite/Dialog 4222 Office 43 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 44
external number. Press. ÕÔ Diversion #22# í Cancel Press. Note: Function key preprogrammed by your system administrator. You can also use the procedure below. Dial. Press. 44 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 45
activated, incoming calls are transferred to your selected phones or back-up services in the order that you choose. If an answering position in the profile is busy, the call can be transferred to another predefined position in the profile. You can handle the profiles from your own office phone. How - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 46
Call Forwarding *10* 1 5 ( - ) #í To activate or change to another profile from your office phone Dial. Press the search profile digit. Press. The display shows the chosen search profile digit. Notes: You can also activate and change to another profile by programming one function key/search - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 47
Call Forwarding Important notes when need up to 15 seconds to react and answer a call on a desk or cordless phone and 20-25 seconds for a mobile phone. • There must be an answering position at the : - In office - At home - Traveling - Absent/not reachable Dialog 4220 Lite/Dialog 4222 Office 47 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 48
Call Forwarding Profile 1 Profile 2 Example: How to fill in your setting form for search profiles: In office Search order Type of telephone or Answering position* Telephone number Ring time Telephone number 222222 0706666666 Ring time (seconds) 20 25 48 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 49
Call Forwarding Profile 1 Profile 2 Profile 3 Profile 4 Profile 5 Setting form for search profiles Name: Department: Telephone No: (seconds) Search order Type of telephone or Answering position* 1 2 3 4 Telephone number Ring time (seconds) Dialog 4220 Lite/Dialog 4222 Office 49 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 50
extension from your extension. During Absence Information, your phone can still be used for outgoing calls and you will hear a special dial tone when you 4222 Office phone the display shows the reason for absence, and if entered, time or date of return. 50 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 51
Absence Information #23# í Cancel Dial. Press. The programmed information is erased. *230* z* 0 9 ( - ) *0915 #í Order for another extension Dial. Dial the extension number extension is required. Add the code and press before pressing the Clear key. Press. Dialog 4220 Lite/Dialog 4222 Office 51 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 52
Messages Messages Manual Message Waiting (MMW) If the called extension does not answer you can initiate a call is initiated to the extension that requested Message Waiting. Ô Program Ô Message ÕÔ Program Checking the party that requested MMW (Dialog 4222 Office phone only). Press. The program - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 53
own extension Dial. Press. *31* z Order MMW to another extension Dial. Dial the extension number. #í Press. The Message Waiting key lights up on the called extension. #31* z Cancel MMW to another extension Dial. Dial the extension number. # í Press. Dialog 4220 Lite/Dialog 4222 Office 53 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 54
On the 4222 Office phone, the display shows the identity of the computer and the number of messages stored for you. #91#* If you find that the notification of Message Waiting is intrusive or you want to shut off the notification: Dial. Acknowledgement tone. 54 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 55
leave a message in your mailbox. When back in your office you can enter your mailbox and listen to the received messages. If you use the Personal Number feature, it is recommended to program Voice Mail as the last answering position for all search profiles. Dialog 4220 Lite/Dialog 4222 Office 55 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 56
individual call to group members. 8 Press to answer. Notes: One Call Pick-up group can serve as an alternative to another group. Calls to the alternative group can only be answered when there are no calls to your own group. 0 Finland and Sweden, press 56 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 57
temporarily, you make your phone unavailable for incoming calls. *21* z #í To calls to your group, to another extension or group: Dial. Dial the number of the group to be diverted and press. Dial the extension number of the new anwering position. # í Press. Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 58
cancel: Dial and enter the group number. # 2 8 * Note: Germany and South Africa, dial No. Press. To bypass: Dial and enter the extension number. Press. The call is made to the specified extension in the group. 58 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 59
ongoing external call to an Account Code. During the call: Press the ongoing call Line key to put the call on hold. Dial. * 7 1 * Note: Finland and Norway, dial Dial the Account Code and press. Dial tone. Press the flashing Line key for the call put on hold. Dialog 4220 Lite/Dialog 4222 Office 59 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 60
4222 Office phone, calls are automatically answered without lifting the handset or pressing any keys. The call starts in handsfree mode. On the 4220 Lite phone, calls call is signalled with one ring signal. When the key lamp is on you can use this feature. 60 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 61
Service All incoming calls to the operator are transferred to one specific extension. Answer the call in the normal way. Individual Night Service Selected external calls to the operator are transferred to one specific extension. Answer the call in the normal way. Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 62
of an emergency, the operator can set the exchange into Emergency mode, during which only preprogrammed extensions are permitted to make calls. If your extension is not assigned with this category and you try to make a call, you will not receive a dial tone. 62 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 63
to press the additional Line key after lifting the handset. u Ô Additional line z Example: To make a call on an additional directory line: Lift the handset. Press. Note: Function key preprogrammed by your system administrator. Dial the extension number. Dialog 4220 Lite/Dialog 4222 Office 63 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 64
for a limited period of time. Ô Mal. Call Tracing Order During an ongoing conversation: Press. Note: Function key preprogrammed by your system administrator. The system acknowledges with different tones whether the tracing request was accepted or rejected. 64 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 65
a wrong number is entered, press the Clear key to erase it, and then enter the correct number. Press the function key again. Press to finish programming. Remove the transparent cover and write the feature name or phone number beside the key. Dialog 4220 Lite/Dialog 4222 Office 65 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 66
or it can be downloaded from: http://www.aastra.com For more information, please contact your Aastra Certified Sales Partner. Ô Program Ô Program To verify and erase programmed number or feature Press. Press the selected function key. On the 4222 Office phone, the stored number is shown on the - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 67
France Sweden Call pick up: Group 8 46 Individual 8 No. + 4 6 No. + No. + Call Waiting 5664 Conference 3 Intrusion on busy extension 4 88 *** **0 Last External Number Redial **0 Hold, common 8 46 Personal Number (list no.) 1 5 ( - ) Dialog 4220 Lite/Dialog 4222 Office 67 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 68
and another key for deactivation. The key lamp will not indicate that the feature is activated. When the feature has been programmed by your system administrator you will get a toggle function and the key lamp will indicate that the feature is activated. 68 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 69
ring signal. Note: Options 5 and 6 are not available for multiple represented lines. Press. Press to finish programming. Ô Program Ô Line 1 ÕÔ Program To verify a ring signal (Dialog 4222 Office phone only). Press. Press the corresponding Line key. A digit (0-6) is shown in the display. Press to - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 70
(4222 Office phone only), this will replace the tone character. See section "Melody Ringing" on page 73. Press. On the 4222 Office phone, the current tone character is displayed. Press the corresponding digit. The phone rings with the chosen tone character. Press to finish programming. 70 Dialog - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 71
via the loudspeaker, or for Dialog 4222 Office also during a handsfree call. ì Press to change the volume. On the Dialog 4222 Office phone, a volume symbol is shown for . Note: A volume level change also effects a headset connected to the headset outlet. Dialog 4220 Lite/Dialog 4222 Office 71 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 72
volume is stored. ì Press to adjust the volume. On the Dialog 4222 Office phone, a volume symbol is shown for a few seconds (replacing your extension number). Mute ring signal You can suppress the ring signal for an incoming call. É Press to supress the ring signal. The ring signal is - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 73
í *7 Melody Ringing (Dialog 4222 Office phone only). If you want to replace the ring signal with personal melodies when your phone rings, you can program one melody to signal an internal call, a second melody for an external call and a third melody to signal a Callback call. Press and hold - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 74
page 76. ÖÔ Line ÕÔ Program To store the current melody: Press the flashing Line key (Line 1 or Line 2 or Inquiry). Press. The current melody is stored. Note: The melody is not yet activated, see section "Activate or deactivate a stored melody" on page 75. 74 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 75
calls Inquiry key = Callback calls Note: If you want to return to an ordinary ring signal but keep the melody stored, press again the key for the requested type of call. When the key lamp is off the stored melody is deactivated. Press to exit melody mode. Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 76
: James Bond theme programmed for internal calls: C d d D D pp C C C C #d #d #D #D pp D D D ##A G pppp G F G Enter the notes. Grey digit = Long press. # Note: The Key (to get a sharp or flat tone) is pressed after the note, but is displayed before the note. 76 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 77
#D#DppDDDbAGppppGFG< ## Note: The flat A ( A) is shown as bA, i.e. b is used to show both the note b and the flat sign. í *5 ÕÔ Program ì # Display contrast (Dialog 4222 Office phone only). You can adjust the contrast for the display. Press and hold simultaneously until a ring signal is heard. The - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 78
Accessories Accessories Key panel (optional) (Dialog 4222 Office phone only). Your phone can be equipped with one additional key it can be downloaded from: http:// www.aastra.com For more information, please contact your Aastra Certified Sales Partner. 78 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 79
Accessories Headset (optional) (Dialog 4222 Office phone only). To install the headset, see section "Installation" on page 84. The following headset features are available. Answer calls Í Press to answer. The Headset key lamp is turned on. Note: When the phone is set for Headset Preset, you can - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 80
to the handset. Also handsfree and loudspeaking work as usual, i.e. when the Loudspeaker key is pressed, the call is temporarily connected to the loudspeaker. Activation and deactivation of Headset Preset can only be done when the telephone is in idle mode. 80 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 81
key lamp is turned on, indicating the current preset setting. Press. Headset volume Use the Volume keys to change the volume of the headset. ì Press to change the volume. On the Dialog 4222 Office phone, a volume symbol is shown for a few seconds (replacing your extension number). The set - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 82
Accessories Extra handset (optional) (Dialog 4222 Office phone only). The extra handset is used in parallel with the ordinary handset allowing another person to listen to an ongoing call. The extra handset is connected to the headset outlet under the phone, see section "Installation" on page 84. - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 83
Accessories Option unit (optional) (Dialog 4222 Office phone only). The option unit DBY 420 01/1 or for busy signal Press and hold simultaneously until a ring signal is heard. The display shows OPTION PROGRAMMING and the Line 2 key lamp indicates the setting of the option unit: Off=Extra bell, On= - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 84
the telephone. The cable to the exchange has to be plugged into "LINE" and the handset cable has to be plugged into "HANDSET". Note: The headset is for use with the Dialog 4222 Office phone only. Change cables To remove a cable, use a screwdriver to unlock the stop. 84 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 85
Installation Install stands and adapt telephone Position high Position low Press to fasten stand Release to remove stand Dialog 4220 Lite/Dialog 4222 Office 85 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 86
) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.aastra.com For more information, please contact your Aastra Certified Sales Partner. 86 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 87
Install key panel (optional) (Dialog 4222 Office phone only). Installation 1 Fasten the connector in the bottom of the hole using a finger or a blunt tool. Make sure the must be of type DBY 419 01, and it can only be used in newer versions of the exchange. Dialog 4220 Lite/Dialog 4222 Office 87 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 88
and print your own key panel designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http:// www.aastra.com For more information, please contact your Aastra Certified Sales Partner. 88 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 89
Install pull-out leaf (optional) Installation 1 Remove the protective film from the guiding rails. 2 Attach the guiding rails to the bottom of the phone, observing the direction of the "cut" corner. 3 Insert the pull-out leaf. Dialog 4220 Lite/Dialog 4222 Office 89 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 90
Installation Wall mounting The phone can be wall mounted without using a special console. Useful for instance in conference rooms or public areas. 1 Use a screwdriver to remove the given here. 5 Place screws according to measurements and mount the phone. 90 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 91
Do not expose your phone to direct sunlight for long periods. Keep the phone away from excessive heat and moisture. Cleaning Clean your phone only with a soft, water dampened cloth. Using soap or any other cleaning materials may discolor or damage the phone. Dialog 4220 Lite/Dialog 4222 Office 91 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 92
Troubleshooting If your phone is out of order, you can initiate a telephone self-test to check whether there is a fault in the phone or in the system. For the Dialog 4222 Office phone, you can also check the firmware revision state of your phone. í *4 # í *4 # To initiate a telephone self-test - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 93
your phone is in; calling, ringing, diverted, etc. A collective name for Line 1, Line 2 and Inquiry lines. Line 1 and Line 2 forms your extension number and are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls. Dialog 4220 Lite/Dialog 4222 Office 93 - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 94
External Follow-me 44 Extra handset 82 F Features and required data 67 Free on 2nd 17 Free Seating 15 G General Deactivation 61 Glossary 93 Group Call-pick-up 56 Group Do Not Disturb 58 Group features 56 Group Hunting 57 Group Listening (loudspeaking) 33 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 95
Call Tracing 64 Manual Message Waiting (MMW) 52 Melody Ringing 73 Message Waiting 54 Messages 52 Manual Message Waiting (MMW) 52 Message Waiting 54 Voice Mail 55 Multiple Represented Directory Number 64 Mute 34 Mute ring signal 72 N Night Service 61 Dialog 4220 Lite/Dialog 4222 Office Number - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 96
Index Short numbers 27 Silent Ringing 72 Speed Dialing 27 T Tones and signals 11 Transfer 35 Troubleshooting 92 V Voice Mail 55 Volume 71 W Welcome 4 When you receive a busy tone 23 96 Dialog 4220 Lite/Dialog 4222 Office - Aastra Dialog 4222 | Dialog 4220 Lite/4222 Office for MX-ONE (TSE), user guide - Page 97
Subject to alteration without prior notice. For questions regarding the product, please contact your Aastra Certified Sales Partner. Also visit us on http://www.aastra.com © Aastra Telecom Sweden AB 2012. All rights reserved. EN/LZT 103 002 R3A
Dialog 4220 Lite/Dialog 4222 Office
System Telephones for MX-ONEā¢ Telephony Server
User Guide