Aastra Office 80 User Guide

Aastra Office 80 Manual

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  • Aastra Office 80 | User Guide - Page 1
    Aastra Communications Systems Office 80 / Office 80IP User's Guide A150 A300 2025 2045 2065
  • Aastra Office 80 | User Guide - Page 2
    Operating and Display Elements Operating and Display Elements 9 10 11 12 13 14 15 16 67 1 8 2 Menu 16:58 WE 23 Aug Week 34 Office 80IP 18 17 18 17 3 4 5 [a] 20 19 I Operating elements 1 Display • In the upper area: status display with symbols. • In the middle area: current displays
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    call via line. Configure key: press and hold down. 18 Write-on labels on Office KBM expansion key module (optional) Write-on labels for the configurable keys can be found on the internet at http://www.aastra.com/docfinder as an electronic document. You can fill out the fields directly on your
  • Aastra Office 80 | User Guide - Page 4
    free mode activated Call Forwarding on No Reply activated Voice Mail retrieved Call parked Retrieve parked call (Foxkey) Headset mode activated Activate discreet ringing I Display symbols Office DKBM Business number Mobile number Line key Private number Team key eud-0850/2.0 - I7.6 - 08.2007
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    to your supplier or servicing agent. I User information Your terminal has been supplied with a Quick User's Guide, safety information and, as a complete User's Guide from www.aastra.ch/docfinder. More information on your terminal can be found at http://www.aastra.com or in the documentation
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    Ascotel® IntelliGate® is an open, modular and comprehensive communication system that comprises the IP-PBX (referred to in the end-user information as "the system"), a that purpose). Some systems or system versions do not support all the features. The corresponding text sections are identified by
  • Aastra Office 80 | User Guide - Page 7
    72 Troubleshooting 73 Declaration Open Source Software (Office 80IP 74 System and software-related functions 74 Liability 75 Installation and First-Time Operation 76 Equipment provided 77 Options 77 Setting up and mounting the phone 79 Connecting the Office 80 81 Connecting the Office 80IP
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    Dialling and Phoning The following sections explain how to make phone calls simply and the functions your phone offers you whenever you receive a call. You Receive a Call 9 You Want to Make a Call 10 8 eud-0850/2.0 - I7.6 - 08.2007
  • Aastra Office 80 | User Guide - Page 9
    also displayed after any external call which you initiated, provided your provider supports this function. Put the handset on-hook. Ending a call in hands . • To find out how to make phone calls with the headset, refer to the Chapter "Using a Headset", page 12. • To find out how to make phone calls
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    Dialling and Phoning You Want to Make a Call This section explains the different ways you can make a call with your phone. I Dialling with the Phone Number You want to call someone and key in that person's phone number. With call preparation you can enter a phone number without it being dialled
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    the handset. © The loudspeaker and hands-free microphone are now deactivated. Notes: • To find out how to make phone calls with the headset, refer to the Chapter "Using a Headset", page 12. • To find out how to activate the automatic hands-free mode, refer to the Chapter "Automatic Hands-Free Mode
  • Aastra Office 80 | User Guide - Page 12
    out how to activate the headset, refer to the Chapter "To activate headset operation", page 56. • To call a subscriber, dial the subscriber's phone number and press the Call key or Loudspeaker key. • For more information refer to your headset's operating instructions. eud-0850/2.0 - I7.6 - 08.2007
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    Using the Display and Operating Elements The following sections explain how to operate your phone quickly and simply. Display 14 Keys 14 Input 15 Menu-Guided Navigation 17 Signals 19 13 eud-0850/2.0 - I7.6 - 08.2007
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    Using the Display and Operating Elements Display I Display symbols and display text New events such as a call in your absence, a new message or activated functions (e.g. Forwarding) are signalled on the display in the idle state by a symbol or a display text. You can then use the relevant Foxkey to
  • Aastra Office 80 | User Guide - Page 15
    the 3 views. Press 1x each to display the next level. LED display: Indicates which level is activated. © If, for example, you are level 3 of the Office DKBM expansion key module and an event occurs on level 1, the event is signalled by the red blinking LED in position 1. Input I Digit keys You
  • Aastra Office 80 | User Guide - Page 16
    Using the Display and Operating Elements I Alpha Keyboard The alpha keyboard lets you write as you would on a keyboard. The letters and special characters available are as follows: key A a B b C c D d E e F f G g H h I i J j K k L l M m N n O o P P: Q q R
  • Aastra Office 80 | User Guide - Page 17
    Display and Operating Elements I Correcting your Input You notice you have entered a wrong digit or character. cursor to the left or right. Move the cursor with the horizontal navigation key. Menu-Guided Navigation I Accessing the menu The phone is in standby mode: Menu Press the Menu Foxkey
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    Using the Display and Operating Elements I Navigating with the navigation key You can retrieve a particular menu entry even more simply and efficiently using the navigation key. You can scroll vertically and horizontally through the different menu entries. Horizontal navigation key: Left: scrolls
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    Signals Using the Display and Operating Elements I Indicator LED Signals Depending on the situation the indicator LEDs either flash or remain steadily lit. Left LED flashes: © Phone is ringing. Right LED flashes: © New Voice Mail, message, or callback received. eud-0850/2.0 - I7.6 - 08.2007 19
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    Supplementary features The following sections explain the supplementary features provided by your phone for more efficient use. Making and answering calls 21 Using functions while in a call 30 Organising absences from the desk 33 Organisation Within the Team 39 Functions for special situations
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    Supplementary features Making and answering calls This section explains some convenient features provided by your phone for making a call. I Dialling by Name You want to make a call by entering a name. For dialling by name, enter the corresponding letters until the subscriber you want or a list is
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    Supplementary features I Dialling from the phone book You want to search directly in one of the connected phone books. The surname and first name have to be separated by a space, for example "no s" for Noble Stephen. Ask your system administrator whether you should start with the surname or the
  • Aastra Office 80 | User Guide - Page 23
    Supplementary features If required, enter the first few letters of the town's name (name and town name separated by a space) until the subscriber or a list is displayed. Scroll through the list until the subscriber you want is displayed. Pick up the handset. © The phone number displayed is
  • Aastra Office 80 | User Guide - Page 24
    Supplementary features I Dialling from the Call List of Answered Calls You want to call back someone whose call you answered. Your phone automatically stored the person's phone number on the list of answered calls. You can now call the person back using this call list. The list of answered calls
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    KBM⁄DKBM expansion key module (optional) You want to call someone whose phone number is stored under a configurable key of the Office KBM or Office DKBM expansion key module. You can dial the person by pressing the corresponding key. Note: To be able to store a phone number on a configurable key
  • Aastra Office 80 | User Guide - Page 26
    to a certain person. The person is busy or does not answer. You can make callback requests to both internal and external subscribers. Not all providers support this function. If the called party is busy, you can activate an automatic callback. In this case, your phone will start ringing as soon as
  • Aastra Office 80 | User Guide - Page 27
    Supplementary features I Call Waiting on an Internal Subscriber You want to talk to an internal subscriber. However, the person is busy. As a result of your call waiting, the person hears a call waiting tone and your phone number or name appears on his display. The person can either answer or
  • Aastra Office 80 | User Guide - Page 28
    Supplementary features Reject Exit Rejecting the call: Press Foxkey Reject or End key. © You remain connected with your first call partner. The call-waiting party hears the busy tone. Ending a current call: Press the End Foxkey. © 1. The first call is terminated. You are now connected with the
  • Aastra Office 80 | User Guide - Page 29
    setting "0000" is not accepted. First change the PIN as described in chapter "Changing the PIN", page 58 or use */# procedure *47 (see "User's Guide */# Procedures as of I7.1"). If you have forgotten your PIN, your system administrator can reset it to the factory setting. eud-0850/2.0 - I7.6 - 08
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    Supplementary features Using functions while in a call This section explains the different options provided by your phone while you are in a call. I Enquiry Call During a Call You want to call someone else briefly without losing your current call partner. Then you want to resume your conversation
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    Supplementary features I Brokering between an Enquiry Call Party and Your Call Partner You are talking with an enquiry call party and have your original call partner on hold. You want to be able to switch back and forth between the two. In an enquiry call you can use the brokering function to
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    Supplementary features I Transferring a Call Partner You want to put your call partner through to someone else. With the Enquiry call function you can connect your call partner with someone else. You can connect internal and external subscribers with one another. Enquiry call Connect Enter the
  • Aastra Office 80 | User Guide - Page 33
    Menu > Activated features > Foxkey [P] you can retrieve your parked call party. • The */# procedure for central parking can be found in the "User's Guide */# Procedures as of I7.1". Organising absences from the desk This section explains the different options provided by your phone when you want to
  • Aastra Office 80 | User Guide - Page 34
    Supplementary features I Forwarding Calls (Call forwarding) You want to leave your desk. Calls for you are to be forwarded to a different destination (e.g. phone, Voice Mail, pager). With Call Forwarding you can forward incoming calls directly to a different destination. Menu Forwarding Press the
  • Aastra Office 80 | User Guide - Page 35
    Supplementary features I Forwarding a Call on No Reply (CFNR) You want calls that you receive on your phone to be forwarded to another destination. Both your own phone and the other destination will then start ringing. The system configuration determines whether or not there is a ringing delay at
  • Aastra Office 80 | User Guide - Page 36
    greeting or your own greeting (see Chapter "Configuring Voice Mail", page 62). For more information on Voice Mail refer to the "Operating Instructions for the Voice Mail Systems Ascotel® IntelliGate® ". Menu Forwarding Press the Menu Foxkey. Scroll to Forwarding and press the Select Foxkey. Call
  • Aastra Office 80 | User Guide - Page 37
    Supplementary features I Forwarding to a message You cannot be reached on your phone. You want any internal subscriber who calls you to get a message. The subscriber hears the busy tone and obtains a message on his display. Requirement: The internal subscriber must have a phone capable of receiving
  • Aastra Office 80 | User Guide - Page 38
    of two to ten digits. You can modify this via menu (see chapter "Changing the PIN", page 58) or with */# procedure *47 (see "User's Guide */# Procedures as of I7.1"). Menu Settings Press the Menu Foxkey. Scroll to Settings and press the Select Foxkey. General Scroll to General and press the
  • Aastra Office 80 | User Guide - Page 39
    different options provided by your phone to communicate in a team. To be able to set up a Team key, you need to make sure an Office KBM or Office DKBM [a] expansion key module is connected. Contact your system administrator for more information. I Using the Team Key You and your team partners want
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    Supplementary features I Substituting for a Team Partner Your team partner is called. The Team key flashes. You know that your team partner is not at his desk at present and therefore decide to answer the call. You can answer the call using the Team key. As soon as you have answered the call, your
  • Aastra Office 80 | User Guide - Page 41
    Supplementary features Functions for special situations This section explains the different options provided by your phone to deal with special situations. I Deflect a call during the ringing phase You do not want to answer a call yourself but deflect it to another subscriber. With the function
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    Supplementary features I Send text messages You want to send a written message to an internal subscriber. You can send a text message to an internal subscriber. The text message will appear on the person's display. Requirement: The internal subscriber must have a phone capable of receiving messages
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    Supplementary features I Read text messages Your display shows New message and the envelope symbol. The right-hand indicator LED is lit. Show Read Delete Press the Show Foxkey. © The display shows the sender and the date/time of the text message. Read Message: Select the message you want and
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    /deactivating DTMF You want to be able to use your phone to control other equipment or to access certain services, such as remote polling of an answering machine or telebanking. For these services you need the DTMF mode. In the DTMF mode each key press generates a tone. If for example you key
  • Aastra Office 80 | User Guide - Page 45
    factory setting "0000" is not accepted. First change the PIN (see Chapter "Changing the PIN", page 58) or using the */# procedure *47 (see "User's Guide */# Procedures as of I7.1"). If you have forgotten your PIN, your system administrator can reset it to the factory setting. I Paging an Internal
  • Aastra Office 80 | User Guide - Page 46
    Supplementary features I Answering a Pager Your pager is ringing and shows the phone number of the person trying to reach you. You can answer from any internal phone. Menu Call features Press the Menu Foxkey. Scroll to Call features and press the Select Foxkey. Pick-up Scroll to Pick up and
  • Aastra Office 80 | User Guide - Page 47
    stored under a Foxkey or a function key (see Chapter "Configuring Keys", page 62). You can also execute the function with a */# procedure (see "User's Guide */# Procedures as of I7.1"). Before the call: Press the function key for . Notes: • CLIR works only with external calls. • This feature
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    destination. A Line key has an LED to indicate the line's status and lets you answer calls on that line. If, for example, level 3 of the Office DKBM expansion key module is activated and the Team key on level 1 receives a call, the call is signalled by the red blinking LED in position
  • Aastra Office 80 | User Guide - Page 49
    Supplementary features I Answering a Call on a Line Key You are called on one or more Line keys. The line key(s) flash rapidly. You want to answer the call on one of the Line keys. To decide which call to answer on which Line key, simply press one of the Line keys. If you pick up the receiver
  • Aastra Office 80 | User Guide - Page 50
    Supplementary features I Parking a Call Partner on a Line Key You are connected with your call partner via a Line key and decide to park the party. You can park your call partner on the current Line key. Park Press the Park Foxkey. © The Line key flashes slowly. To retrieve a parked call party:
  • Aastra Office 80 | User Guide - Page 51
    setting "0000" is not accepted. First change the PIN as described in chapter "Changing the PIN", page 58 or use */# procedure *47 (see "User's Guide */# Procedures as of I7.1"). If you have forgotten your PIN, your system administrator can reset it to the factory setting. eud-0850/2.0 - I7.6 - 08
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    to adapt the phone's basic settings to suit your personal requirements. Display 53 Setting the Ringing Properties (Audio 54 Hands-free and headset settings 55 General settings 57 Protection 60 Phone Book Management 60 Configuring Voice Mail 62 Configuring Keys 62 Configuring Line Keys 68
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    You can adjust the display contrast, the backlight and the backlight intensity. Note: Please note that the backlight intensity may become less if Office 80 is not connected to the power supply. Menu Press the Menu Foxkey. Settings Scroll to Settings and press the Select Foxkey. Display Scroll
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    DKBM display You can adjust the DKBM display contrast and the DKBM backlight intensity. The backlight setting for the display of the Office DKBM is taken from the phone. Menu Settings Press the Menu Foxkey. Scroll to Settings and press the Select Foxkey. Display Scroll to Display and
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    volume. Note: Please note that the ringing volume may be reduced if Office 80 is not connected to the power supply. Menu Press the Menu Foxkey To list to all the settings, use the Test Foxkey. Hands-free and headset settings This section explains other ways in which you can make calls with your
  • Aastra Office 80 | User Guide - Page 56
    Alternatively you can also answer the call by picking up the handset. This phone supports wireless headsets based on the DHSG standard, which allows you to set up and to end calls from the headset. Ask your dealer which headsets are particularly well suited for this phone. Note: To find out how to
  • Aastra Office 80 | User Guide - Page 57
    Personalizing Your Phone General settings This section explains other settings you can make on your phone. I Selecting the language The display text is not in the language you want. You can select a different language. The menu item under which you select your language is marked by an "*" in
  • Aastra Office 80 | User Guide - Page 58
    . © The new PIN is stored. Notes: • For each digit entered, the display shows an "*". • You can also change the PIN with */# procedure *47 (see "User's Guide */# Procedures as of I7.1"). eud-0850/2.0 - I7.6 - 08.2007 58
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    Personalizing Your Phone I Entering the Display Text for the Idle State You want to change the text displayed by your phone in the idle state. In addition to the date and/or time you can enter a personal text for the text displayed in the idle state. Menu Settings Press the Menu Foxkey. Scroll to
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    Personalizing Your Phone Protection This section explains how you can protect yourself against certain types of call. I Do not disturb/Call waiting/Intrusion/Announcement/Forward You want to protect yourself against certain types of calls. You can set your phone so that these functions are not
  • Aastra Office 80 | User Guide - Page 61
    Personalizing Your Phone New Name Press the New Foxkey. Select Name and press the Modify Foxkey. Number Enter the subscriber's name and confirm with the Ok Foxkey. © The name is now stored. Select Number and press the Modify Foxkey. Enter the subscriber phone number
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    to Voice Mail", page 36. • More information on Voice Mail can be found in the "Operating Instructions for the Voice Mail Systems Ascotel® IntelliGate®". eud-0850/2.0 - I7.6 - 08.2007 Configuring Keys This able to use a configurable key, you need to make sure an Office KBM or Office DKBM [a] 62
  • Aastra Office 80 | User Guide - Page 63
    the current phone number. Press the Modify Foxkey, enter or modify the phone number, and confirm with the Ok Foxkey. If you have an Office DKBM expansion key module connected, you can also select the number type (business number, mobile number or private number). © The display shows the current
  • Aastra Office 80 | User Guide - Page 64
    . Notes: • You can use the Correction key to delete any incorrect character. • You can store only one call number on a configurable key of the Office DKBM expansion key module. To store a phone number under the Foxkey: Press the Menu Foxkey. Scroll to Settings and press the Select Foxkey. Scroll to
  • Aastra Office 80 | User Guide - Page 65
    with the first keystroke - LED lit, • and deactivate the command again with a second keystroke - LED off. If you have connected an Office KBM or Office DKBM expansion key module, the LED indicates the key status: • Red: Function is activated. • Green: Function is deactivated. Function key
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    Key", page 39. Notes: • A team key can only be allocated to a configurable key. • If you want to use a Team key on a configurable key of the Office DKBM [a]expansion key module, it is advisable to store it on level 1. Team key Press the configurable key and hold it down for a moment
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    Personalizing Your Phone Answer Priority Select the required setting and confirm with the Ok Foxkey. © The setting is stored. Note: • Setting possibilities for ringing: Off for no ringing tone, On for instant ringing tone, and ringing tone Del 10s, Del 20s and Del
  • Aastra Office 80 | User Guide - Page 68
    Key", page 49. Notes: • A line key can only be allocated to a configurable key. • If you want to use a Line key under a configurable key of the Office DKBM expansion key module, it is advisable to store it on level 1. Press the Line key you want and hold it down
  • Aastra Office 80 | User Guide - Page 69
    Priority Personalizing Your Phone Notes: • The Handset and Hands-free settings only work when the ringing signal is activated. • If you select answer using Handset or Hands-free, you must also specify the Priority, with 1 being the highest priority, and 8 the lowest: Setting the priority: Select
  • Aastra Office 80 | User Guide - Page 70
    are not available via the menu can be activated using */# pro- cedures (see "User's Guide */# Procedures as of I7.1") . • You can either type in a */# procedure directly or can be found at http://www.aastra.com/doc- finder ("User's Guide */# Procedures as of I7.1"). eud-0850/2.0 - I7.6 - 08.2007
  • Aastra Office 80 | User Guide - Page 71
    Personalizing Your Phone Local settings (Office 80IP) This section provides a short description of the IP-relevant settings. I IP settings The IP-relevant data for your phone is stored in this menu. The input of this data is password-protected; it can therefore only be carried out
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    Further information The following sections contain more useful information about your phone. Troubleshooting 73 Declaration Open Source Software (Office 80IP 74 System and software-related functions 74 Liability 75 72 eud-0850/2.0 - I7.6 - 08.2007
  • Aastra Office 80 | User Guide - Page 73
    Further information Troubleshooting This section contains a few tips on how to operate your phone if you encounter any problems. ■ Malfunctions Your in the system. Contact your system administrator. The expansion key module Office KBM⁄DKBM may suffer from an undersupply of power. Contact you system
  • Aastra Office 80 | User Guide - Page 74
    Office 80IP sections listed below are available at http://www.aastra.ch/docfinder ("Public GNU source" document type using the integrated web interface (URL: . Please read Instructions but the system will not let you. Some systems or system versions do not support
  • Aastra Office 80 | User Guide - Page 75
    incorrect handling, improper use, or any other faulty behaviour on the part of a product. Potential hazards are mentioned in the relevant places in the User Guides. Liability for loss of profit shall be excluded in any case. eud-0850/2.0 - I7.6 - 08.2007 75
  • Aastra Office 80 | User Guide - Page 76
    available with your phone. Equipment provided 77 Options 77 Setting up and mounting the phone 79 Connecting the Office 80 81 Connecting the Office 80IP 82 Expansion key module Office KBM⁄DKBM (optional 84 Labelling the Office KBM expansion key module 85 76 eud-0850/2.0 - I7.6 - 08.2007
  • Aastra Office 80 | User Guide - Page 77
    Equipment provided Telephone and handset Handset connection cable Telephone connection cable Office 80 Menu 16:58 WE 23 Aug Week 34 Office 80IP Stand rest; can also be used as a mounting frame for wall mounting Quick User's Guide and safety information Options Plug-in power adapter (if the
  • Aastra Office 80 | User Guide - Page 78
    Installation and First-Time Operation Office KBM expansion key module with write-on labels (incl. stand rest and connection cable) Office DKBM [a] expansion key module (incl. stand rest and connection cable) 78 eud-0850/2.0 - I7.6 - 08.2007
  • Aastra Office 80 | User Guide - Page 79
    underside of the phone. To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest. • Connect the phone as indicated in chapter "Connecting the Office 80", page 81 and "Connecting the Office 80IP", page 82. 2 25° 1 2 40° 1 79 eud-0850/2.0 - I7.6 - 08.2007
  • Aastra Office 80 | User Guide - Page 80
    the phone cod to the phone (Figure B). For the correct con- nection assignment refer to the Chapter "Connecting the Office 80", page 81 resp. "Connecting the Office 80IP", page 82 • Insert the phone into the stand rest horizontally (Figure C-1) and slide downwards (Figure C-2). • Unscrew the cams
  • Aastra Office 80 | User Guide - Page 81
    and remove. Connecting the Office 80 I Connections Telephone connection Connecting the handset Connecting the headset Connecting the Office KBM⁄DKBM expansion key relieve the strain on the cable feed the cable through one of the cable guides on the stand rest. • Plug the other end of the cable into
  • Aastra Office 80 | User Guide - Page 82
    Office 80IP I Connections Connecting to the IP network Connecting a PC (if required) Connecting the handset Connecting the headset Connecting the power supply Connecting the Office KBM on the cable feed the cable through one of the cable guides on the stand rest. 82 eud-0850/2.0 - I7.6 - 08.2007
  • Aastra Office 80 | User Guide - Page 83
    PC socket. • Desktop installation only: To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest. I Connecting the power supply If your LAN supports Power-Over-Ethernet (PoE), the phone will be powered via the LAN cord and you will not require a power
  • Aastra Office 80 | User Guide - Page 84
    KBM⁄DKBM expansion key modules (symbol on Office KBM) Connecting further Office KBM⁄DKBM expansion key modules or power supply or (symbol on Office DKBM) Menu 16:58 WE 23 Aug Week 34 Office 80IP OUT IN OUT IN OUT IN I Connecting the Office KBM⁄DKBM expansion key module Note: Always disconnect
  • Aastra Office 80 | User Guide - Page 85
    Installation and First-Time Operation Labelling the Office KBM expansion key module Write-on labels for the configurable keys can be found as an electronic document on the internet at http://www.aastra.com/docfinder. You can fill out the fields directly on your PC and then print out the labels. •
  • Aastra Office 80 | User Guide - Page 86
    84 Connecting the phone 81, 82 Connecting the power supply 83 Connecting your IP phone to the LAN 82 Connecting your PC to the LAN 83 Connecting your provided 77 Expansion key module Office DKBM 4, 78 Expansion key module Office KBM 78 Expansion key module Office KBM/DKBM 84 F Finding by
  • Aastra Office 80 | User Guide - Page 87
    -free operation 11, 55 Headset 12 I Illumination 53 Installation 76 Intended Purpose 6 Intrusion 60 IP connections 82 IP settings 71 K Key phone call on a third-party phone 44 Malfunctions 73 MCID 48 Menu-Guided Navigation 17 Microphone key 3 Mounting the phone 79 Moving the Cursor
  • Aastra Office 80 | User Guide - Page 88
    Call Partner 32 Troubleshooting 73 Trying to register 73 U Unlock 38 User information 5 Using a Headset 12 Using the Display and Operating Elements . . . . 13 Using the expansion key module 15 Using the Team Key 39 V Voice Mail 36 Volume/cursor keys 3 W Wall mounting 80
  • Aastra Office 80 | User Guide - Page 89
    Declaration of Conformity Aastra Telecom Schweiz AG hereby declares that the equipment Ascotel® http://www.aastra.com/docfinder Ascotel® and IntelliGate® are trademarks of Aastra. Technical modifications and product availability subject to change without notice. Copyright © Aastra Telecom Schweiz
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A150
A300
2025
2045
2065
Aastra Communications Systems
Office 80 / Office 80IP
User's Guide