Acer AR160 F1 User Manual
Acer AR160 F1 Manual
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- Acer AR160 F1 | User Manual - Page 1
AR160 F1 Series User Guide - Acer AR160 F1 | User Manual - Page 2
Copyright © 2009. All Rights Reserved. Acer AR160 F1 Series User Guide Acer AR160 F1 Model Number : Serial Number: Purchase Date: Place of Purchase: - Acer AR160 F1 | User Manual - Page 3
for your safety and comfort Visit http://registration.acer.com and discover the benefits of being an Acer customer. Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off - Acer AR160 F1 | User Manual - Page 4
iv • Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product - Acer AR160 F1 | User Manual - Page 5
• the product has been dropped or the case has been damaged • the product exhibits a distinct change in performance, indicating a need for service • the product does not operate normally after following the operating instructions Note: Adjust only those controls that are covered by the operating - Acer AR160 F1 | User Manual - Page 6
parts. Keep them out of the reach of small children. Disposal instructions Do not throw this electronic device into the trash when discarding. Electrical and Electronics Equipment (WEEE) regulations, visit http://www.acer-group.com/public/Sustainability/sustainability01.htm. Mercury advisory For - Acer AR160 F1 | User Manual - Page 7
vii Finding your comfort zone Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips: • refrain from staying too long in one fixed posture • avoid slouching forward and/or leaning - Acer AR160 F1 | User Manual - Page 8
viii • using a glare-reduction filter • using a display visor, such as a piece of cardboard extended from the display's top front edge • Avoid adjusting your display to an awkward viewing angle. • Avoid looking at bright light sources, such as open windows, for extended periods of time. Developing - Acer AR160 F1 | User Manual - Page 9
installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation - Acer AR160 F1 | User Manual - Page 10
it imply that any product is compatible with all of Telecom's network services. 2 This equipment is not capable, under all operating conditions, of call attempts to the same number within any 30 minute period for any single manual call initiation, and b The equipment shall go on-hook for a period of - Acer AR160 F1 | User Manual - Page 11
dialing. There is no guarantee that Telecom lines will always continue to support pulse dialing. 7 Use of pulse dialing, when this equipment is cause a false answer condition. Should such problems occur, the user should NOT contact the telecom Fault Service. 8 This equipment may not provide for the - Acer AR160 F1 | User Manual - Page 12
as wireless LAN and/or Bluetooth modules). Below information is for products with such devices. Declaration of Conformity for EU countries Hereby, Acer, declares that this system is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. List of applicable - Acer AR160 F1 | User Manual - Page 13
problems 19 Configuring the system OS 20 Turning off the system 21 3 System upgrades 23 Installation precautions 24 ESD precautions 24 Pre-installation instructions 24 Post-installation instructions Power supply failure 31 Opening the server 33 Removing and installing the air duct - Acer AR160 F1 | User Manual - Page 14
52 Installing the right riser card and the Gigabit dual port server adapter 54 4 System BIOS 57 Introduction 58 The BIOS setup 5 System troubleshooting 85 Resetting the system 86 Initial system startup problems 86 BIOS error beep codes 87 Initial troubleshooting checklist 88 - Acer AR160 F1 | User Manual - Page 15
hole pattern Installing the system into the rack Appendix C: Acer Smart Console Using Acer Smart Console Software requirements Accessing Acer Smart Console Acer Smart Console user interface System Information Server Health Configuration Remote Control Launch SOL Virtual Media Maintenance KVM - Acer AR160 F1 | User Manual - Page 16
xvi - Acer AR160 F1 | User Manual - Page 17
1 System tour - Acer AR160 F1 | User Manual - Page 18
2 1 System tour System notes The AR160 is a high-end 1U server system with a dual CPU serverboard. The serverboard supports DDR3 memory, PCI Express 2.0, Flex I/O expansion, Trusted Platform Module (TPM) 1.2, and includes a host of server management tools. The server system accepts up to four - Acer AR160 F1 | User Manual - Page 19
3 External and internal structure Front panel The illustration below shows the system front panel. No. Icon 1 Component Optical drive 2 USB 2.0 ports No. Icon 7 Component HDD activity indicator 8 Power indicator 3 Serial port 9 Power button 4 System ID indicator/ 10 Hot-plug HDD - Acer AR160 F1 | User Manual - Page 20
4 1 System tour Front panel LED indicator status LED indicator Power indicator HDD activity indicator System ID/Status/ Fault indicator LAN activity indicators (LAN1, LAN2) LED color Green Green N/A N/A Amber N/A LED state On Blink (1Hz with at 50% duty cycle) Off Off Blink Off Status S0: - Acer AR160 F1 | User Manual - Page 21
5 Rear panel No. Component 1 Power socket 2 PS/2 mouse port 3 Server management port (RJ-45) (10/100 Mbps) 4 Low-profile PCI Express 2.0 x8 expansion slot 5 Full-height PCI Express 2.0 x16 expansion slot 6 Full-height PCI Express 2.0 - Acer AR160 F1 | User Manual - Page 22
6 1 System tour Rear panel LED indicator status LED indicator System ID indicator LED color LED state N/A Off Blue On Blue Blinking Status Normal System ID button pressed IPMI-activated system ID LAN port LED indicators LED indicator RJ45 LED (Left) RJ45 LED (Right) LED color N/A Green - Acer AR160 F1 | User Manual - Page 23
7 Internal components No. Component 1 Hard disk drives 2 System fan modules 3 Memory modules 4 Air duct 5 PCI riser board bracket assembly 6 Mainboard 7 Power supply module - Acer AR160 F1 | User Manual - Page 24
8 1 System tour Mainboard The mainboard becomes accessible once you open the system. It should look like the figure shown below. No. Connector Description 1 P1-DIMM3A, DDR3 sockets for processor 1 P1-DIMM3B, P1-DIMM2A, P1-DIMM2B, P1-DIMM1A, P1-DIMM1B 2 CPU2 Processor 2 socket - Acer AR160 F1 | User Manual - Page 25
9 No. Connector Description 3 JPW3 8-pin processor power connector 4 JPW2 8-pin processor power connector 5 JPW1 20-pin ATX power connector 6 JPI2C Power supply SMBus I2C header 7 FAN1 Chassis fan 1 8 FAN2 Chassis fan 2 9 BATTERY CMOS battery 10 FAN3 Chassis fan 3 11 P2- - Acer AR160 F1 | User Manual - Page 26
10 1 System tour No. Connector Description 22 USB7 USB port 7 (Type A connector) 23 USB6 USB port 6 (Type A connector) 24 IPMB IPMB header (for an IPMI card) 25 FAN6 Chassis fan 6 26 COM2 Serial header 27 SXB3 PCI Express 2.0 x16 expansion slot (for riser card) 28 SXB1 PCI - Acer AR160 F1 | User Manual - Page 27
11 Mainboard jumper settings No. Jumper Description Default Setting 1 JP3 ME Mode Select Open (Normal). 2 JPRST1 BMC/PHY Reset Allows you to reset the Baseboard Enable/Disable Management Controller (BMC) chip and the PHY chip. Open (Normal) Close (Reset) 3 JWD1 Enable/Disable/ Pins 1-2 - Acer AR160 F1 | User Manual - Page 28
12 1 System tour No. Jumper Description 5 JBT1 Clear CMOS 6 JI2C1 SMB to PCI-Exp. Slots 7 JI2C2 SMB to PCI-Exp. Slots 8 JPG1 9 JPL1 Enable/Disable VGA Enable/Disable LAN1/2 Default Setting Instead of pins, this jumper consists of contact pads to prevent accidental clearing of the - Acer AR160 F1 | User Manual - Page 29
13 Mainboard LED connectors No. LED 1 LE1 2 LE2 Description Onboard Standby PWR warning LED Indicator System ID LED Indicator - Acer AR160 F1 | User Manual - Page 30
14 1 System tour - Acer AR160 F1 | User Manual - Page 31
2 System setup - Acer AR160 F1 | User Manual - Page 32
produced by electrical devices such as air conditioners, radio and TV transmitters, etc. Package contents Ensure you have the following items: • Acer AR160 system • Acer AR160 accessory box If any of the above items is damaged or missing, contact your dealer immediately. Save the boxes and packing - Acer AR160 F1 | User Manual - Page 33
the system to an incorrect voltage source. Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system. Front connections Rear connections Note: Consult the operating system manual for information on how to configure the network setup. - Acer AR160 F1 | User Manual - Page 34
18 2 System setup Turning on the system After making sure that you have properly set up the system and connected all the required cables, you can now power on the system. To power on the system: After plugging in the power cord, press the power button. The system starts up and displays a welcome - Acer AR160 F1 | User Manual - Page 35
19 Power-on problems If the system does not boot after you have applied power, check the following factors that might have caused the boot failure. • The external power - Acer AR160 F1 | User Manual - Page 36
system package. 2 If an optional DVD drive is not installed in the server, connect an external DVD drive to your system. Press the Stop/Eject to close the disc tray. 6 On the Acer Smart Setup window, select OS Installation. 7 Follow all onscreen instructions. For more information, refer to the Smart - Acer AR160 F1 | User Manual - Page 37
Turning off the system There are two ways to turn off the server - via software or via hardware. The software procedure below applies turn off the system via hardware: If you cannot shut down the server using the software, press and hold the power button for at least four seconds. Quickly pressing the - Acer AR160 F1 | User Manual - Page 38
22 2 System setup - Acer AR160 F1 | User Manual - Page 39
3 System upgrades - Acer AR160 F1 | User Manual - Page 40
and foam packing. Pre-installation instructions Perform the steps below before you open the server or before you remove or server before you start installing components may cause serious damage. Do not attempt the procedures described in the following sections unless you are a qualified service - Acer AR160 F1 | User Manual - Page 41
a flat, stable surface. 5 Open the system according to the instructions on page 33. 6 Follow the ESD precautions described in this section when handling a server component. Post-installation instructions Perform the steps below after installing a server component. 1 See to it that all components are - Acer AR160 F1 | User Manual - Page 42
server. Accessing the drive bays Since SAS/SATA drives have hot-plug capability, you do not need to access the inside of the chassis or power down the system to install or replace SAS/SATA drives. Proceed to the next step for instructions. Note: The operating system you use must have RAID support - Acer AR160 F1 | User Manual - Page 43
27 Determining drive status Each HDD carrier features two status LED indicators (see page 3) to display the hard drive status. If you are replacing a failed HDD, determine which drive has failed by checking the hot-plug HDD status indicators. Description Onboard SATA RAID HDD present no access HDD - Acer AR160 F1 | User Manual - Page 44
28 3 System upgrades (3) Pull the lever and slide the carrier from the chassis. 4 Observe the post-installation instructions described on page 25. Installing a hard disk drive with carrier 1 Slide the HDD carrier all the way into the drive bay. 2 Use the lever to - Acer AR160 F1 | User Manual - Page 45
29 Removing and installing an optical drive The system supports a slim SATA optical drive. 1 Observe the ESD precautions described on page 24. 2 Remove the top cover. See page 33. 3 If an optical drive is present - Acer AR160 F1 | User Manual - Page 46
two power supplies installed. If you only have one power supply installed, before removing or replacing the power supply, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power - Acer AR160 F1 | User Manual - Page 47
you will need to replace the power supply unit. Replacement units can be ordered directly from Acer. Replacing the power supply Press the main power button on the front of the chassis and the failed power supply module out of the server. 3 Install a new power supply module with the exact same model. - Acer AR160 F1 | User Manual - Page 48
32 3 System upgrades 4 Push the new power supply module into the power bay until it clicks into place. 5 Plug the AC power cord back into the module and power up the server by pushing the power on button. - Acer AR160 F1 | User Manual - Page 49
you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the "Preinstallation instructions" on page 24. You need to open the server before you can install additional components or access the system's internal components. Refer to the following sections for - Acer AR160 F1 | User Manual - Page 50
fully closed. Removing and installing the air duct Caution! Always operate your server with the air duct installed to ensure reliable and continued operation. You a memory module Removing the air duct 1 Perform the pre-installation instructions described on page 24. 2 Lift the air duct from the - Acer AR160 F1 | User Manual - Page 51
provide the cooling for the system. Fan speed may be controlled by a setting in BIOS (see Chapter 4). To replace a fan module: 1 Perform the pre-installation instructions described on page 24. Warning! The system fan becomes very hot when the system is on. Allow it to cool off first before handling - Acer AR160 F1 | User Manual - Page 52
36 3 Remove the fan module. (1) Disconnect the fan cable. 3 System upgrades (2) Pull the fan up and away from the chassis. 4 Install the new fan module. (1) Insert the new fan into the chassis. (2) Connect the fan cable. Check the routing of all cables for obstructions. - Acer AR160 F1 | User Manual - Page 53
37 5 Observe the post-installation instructions described on page 25. Replacing the processor and heatsink the heatsink be removed. However, if you do need to uninstall the heatsink, please follow the instructions below to prevent damage to the CPU or the CPU socket. 1 Remove power from the system - Acer AR160 F1 | User Manual - Page 54
38 3 System upgrades 3 Using a screwdriver, loosen the heatsink screws from the mainboard. 4 Lift the heat sink away from the processor. 5 Lay down the heat sink in an upright position - with the thermal patch facing upward. Do not let the thermal patch touch the work surface. Installing a - Acer AR160 F1 | User Manual - Page 55
39 3 Place the heatsink on top of the CPU so that the four mounting holes are aligned with those on the (preinstalled) heatsink retention mechanism. 4 Screw in two diagonal screws (i.e. the #1 and the #2 screws) until just snug. Do not fully tighten the screws or you may damage the CPU.) - Acer AR160 F1 | User Manual - Page 56
40 3 System upgrades 5 Add the two remaining screws then finish the installation by fully tightening all four screws. - Acer AR160 F1 | User Manual - Page 57
41 Upgrading the processor Processor configuration guidelines The server supports two LGA 1366 processor sockets supporting dualcore or quad-core Intel Xeon processors. The supplied processors may be upgraded or additional processors installed. Observe the following guidelines when replacing or - Acer AR160 F1 | User Manual - Page 58
42 3 System upgrades (4) Grasp the installed processor by its edges and lift it out of its socket. (5) Store the old processor inside an anti-static bag. 6 Remove the new processor from its protective packaging. 7 Install the new processor. (1) Hold the processor by its edges. Make sure the - Acer AR160 F1 | User Manual - Page 59
layer is applied so that both contact surfaces are still visible. 9 Install the heatsink (see "Installing a heatsink" on page 38). 10 Observe the post-installation instructions described on page 25. 11 Repeat the steps above to replace the second processor. - Acer AR160 F1 | User Manual - Page 60
system has a total of twelve memory slots. The memory slots support DDR3-1333 registered/ unbuffered ECC memory modules. The folllowing illustration empty, then slot B cannot be used. • For a single-processor server configuration, install the processor to CPU1 socket and the memory modules in slots - Acer AR160 F1 | User Manual - Page 61
2B 2A 3B 3A X X X X X X X X X X X X X X X X X X X Notes: 1. Place DIMMs in "X" location. 2. DIMM population must correspond to the above tables. 3. DIMM modules support 1 GB, 2 GB, 4 GB and 8 GB DIMMS. 4. The size of each DIMM must be the same across the configuration. 5. Do not - Acer AR160 F1 | User Manual - Page 62
3A NA NA X X NA NA X X NA NA X X X X NA NA Notes: 1. Place DIMMs in "X" location. 2. DIMM population must correspond to the above tables. 3. DIMM modules support 1 GB, 2 GB, 4 GB and 8 GB DIMMS. 4. The size of each DIMM must be the same across the configuration. 5. Do not mix UDIMMs with - Acer AR160 F1 | User Manual - Page 63
on both channels such that an address error on any channel is detectable by ECC. Lockstep Channel mode is the only RAS mode that supports x8 SDDC. • Channel 3 has no function and cannot be populated in this mode. • Follow the population rules described in independent mode. • DIMM modules installed - Acer AR160 F1 | User Manual - Page 64
48 3 System upgrades 4. The size of each DIMM must be the same across the configuration. 5. Do not mix UDIMMs with RDIMMs. Sparing mode (only supported on Intel Xeon Processor 5600 Series CPUs) • In this mode, if the system detects degrading memory and did not crash, the data in the failed - Acer AR160 F1 | User Manual - Page 65
= Single Rank 2R = Dual Rank 4R = Quad Rank Note: If quad rank DIMM is used, a maximum of only two DIMMs per channel can be supported. This platform supports x4 and x8. Note: It is not recommend to mix DIMMs with different bit organizations in one system. PC3 - 6400 => DDR3- 800 PC3 - 8500 - Acer AR160 F1 | User Manual - Page 66
easily into the socket, you may have inserted it incorrectly. Reverse the orientation of the DIMM and insert it again. 3 Observe the post-installation instructions described on page 25. 4 Reconfigure the system memory. See "To reconfigure the system memory" section on page 51 for more information. - Acer AR160 F1 | User Manual - Page 67
51 Removing a memory module: Important: Before removing any DIMM from the mainboard, make sure to create a backup file of all important data. 1 Remove the memory module. a Press the holding clips on both sides of the DIMM slot outward to release the DIMM. b Gently pull the DIMM upward to remove it - Acer AR160 F1 | User Manual - Page 68
: • Left riser card (pre-installed) • PCI Express 2.0 x16 (full-height) • 8-port 3Gb/s SAS RAID Flex I/O Adapter • Right riser card (optional) • Gigabit Dual Port Server Adapter (low-profile) Installing a PCI Express card 1 Remove the screw that secures the left PCI expansion slot shield to the - Acer AR160 F1 | User Manual - Page 69
53 4 Insert the card. 5 Slide the bolts back and secure the card with the screw. - Acer AR160 F1 | User Manual - Page 70
54 3 System upgrades 6 Connect the appropriate cables to the card (SAS card illustration shown below). Installing the right riser card and the Gigabit dual port server adapter Perform the following steps: 1 Insert the right riser card into the PCI expansion slot. - Acer AR160 F1 | User Manual - Page 71
55 2 Secure the riser card with two screws. 3 Remove the screw that secures the PCI slot shield. 4 Slide the shield lock away from the slots. 5 Remove the PCI slot shield. - Acer AR160 F1 | User Manual - Page 72
56 6 Insert the add-on card into the riser card. 7 Slide the shield lock back. 8 Secure the add-on card with the screw. 3 System upgrades 9 Connect the appropriate cables to the card. - Acer AR160 F1 | User Manual - Page 73
4 System BIOS - Acer AR160 F1 | User Manual - Page 74
for your server. The AMI Each main BIOS menu option is described in this manual. The Main BIOS setup menu screen has two : the BIOS has default text messages built in. Acer retains the option to include, omit or change any the setup navigation process. These keys include , , , and - Acer AR160 F1 | User Manual - Page 75
not upgrade the BIOS unless your system has a BIOSrelated issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Acer be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update. If you have to update the BIOS, do not - Acer AR160 F1 | User Manual - Page 76
60 4 System BIOS entered in HH:MM:SS format. (Note: The time is in the 24-hour format. For example, 5:30 P.M. appears as 17:30:00.) BIOS Build Ver: This item displays the BIOS revision used in your system. BIOS Build Date: This item displays the date this BIOS was completed. Processor The BIOS - Acer AR160 F1 | User Manual - Page 77
: Select Enabled to enable PS/2 mouse support. Select Auto to enable the onboard PS/2 mouse when a PS/2 mouse is installed on the system. Wait For 'F1' If Error: Forces the system to wait until the key is pressed if an error occurs. Hit F2 Message Display: Displays "Press to run Setup - Acer AR160 F1 | User Manual - Page 78
to configure the processor and clock settings. CPU Ratio: Select Manual to manually configure the CPU Ratio. Select Auto to allow the BIOS supported by the processor and/or operating system. Hardware Prefetcher: If set to Enabled, the hardware prefetcher will prefetch streams of data and instructions - Acer AR160 F1 | User Manual - Page 79
XP or newer is used. Select Legacy Ordering if Windows 2000 or earlier is used. Important: The following feature is only available if supported by the processor and/or operating system. Intel Virtualization Technology: Select Enabled to use Virtualization Technology to allow one platform to run - Acer AR160 F1 | User Manual - Page 80
heat dissipation. Please refer to Intel's web site for detailed information. The options are Disable (Disable GV3) and Enable (Enable GV3). C1E Support: Select Enabled to use the feature of Enhanced Halt State. C1E significantly reduces the CPU's power consumption by reducing the CPU's clock cycle - Acer AR160 F1 | User Manual - Page 81
65 Important: The following feature is only available when QPI Links Speed is set to Full Speed. QPI Frequency: This selects the desired QPI frequency. QPI L0s and L1: This enables the QPI power state to low power. L0s and L1 are automatically selected by the motherboard. Memory Frequency: This - Acer AR160 F1 | User Manual - Page 82
value. Intel VT-d: Select Enabled to enable Intel Virtualization Technology support for Direct I/O VT-d by reporting the I/O device assignments to inhibits the coalesce feature. Please refer to your add-on card user guide for the desired setting. SouthBridge configuration This feature allows you to - Acer AR160 F1 | User Manual - Page 83
Functions is set to Disabled. Otherwise, this item will be set to Enabled by the BIOS. Legacy USB Support: Select Enabled to use Legacy USB devices. If set to Auto, legacy USB support will be automatically enabled if a legacy USB device is installed on the motherboard. Note: Only available when USB - Acer AR160 F1 | User Manual - Page 84
system must be equipped with a 48-bit LBA mode addressing. If not, contact your manufacturer or install an ATA/133 IDE controller card that supports 48-bit LBA mode. • Block (Multi-Sector Transfer) - Block Mode boosts the IDE drive performance by increasing the amount of data transferred. Only 512 - Acer AR160 F1 | User Manual - Page 85
Description Auto Automatically detect IDE DMA mode when the IDE disk drive support cannot be determined. SWDMA0 Use Single Word DMA mode 0. It has . Select Auto to allow the BIOS to automatically detect hard disk drive support. • 32Bit Data Transfer - Select Enable to enable the function of - Acer AR160 F1 | User Manual - Page 86
This is not required for system boot if your system has an oerating system that supports Plug & Play.) Select No to allow the BIOS to configure all devices in the to change the link width of the PCI slots as specified in order to support a riser or add-on card installed in the slots. The options are - Acer AR160 F1 | User Manual - Page 87
71 Load Onboard LAN1 Option ROM/Load Onboard LAN2 Option ROM: Select Enabled to enable the onboard LAN1 or LAN2 Option ROM. This is to boot computer using a network interface. Onboard LAN Option ROM Select: Select iSCSI to use the iSCSI Option ROM to boot the computing using a network device. Select - Acer AR160 F1 | User Manual - Page 88
send information to the motherboard what its Temperature Tolerance is, and not the other way around. This results in better CPU thermal management. Acer has leveraged this feature by assigning a temperature status to certain thermal conditions in the processor (Low, Medium and High). This makes it - Acer AR160 F1 | User Manual - Page 89
If the system buzzer and Overheat LED has activated, take action immediately by checking the system fans, chassis ventilation and room temperature to correct any problems. Note: The system may shut down if it continues for a long period to prevent damage to the CPU. The information provided above is - Acer AR160 F1 | User Manual - Page 90
reducing the dependency on other timestamp calculation devices, such as an x86 RDTSC Instruction embedded in the CPU. The high-performance event timer is used to replace the 8254 programmable interval timer. ACPI APIC Support: Select Enabled to include the ACPI APIC Table Pointer in the RSDT pointer - Acer AR160 F1 | User Manual - Page 91
the user to change executable TPM commands. Select Don't Change to keep the current TPM settings. • TPM Enabled/Disabled Status: Indicates if TPM support is enabled or disabled. • TPM Owner Status: Displays the TPM Owner status. General WHEA (Windows Hardware Error Architecture) Configuration WHEA - Acer AR160 F1 | User Manual - Page 92
a client (computer or device) to obtain an IP address from a DHCP server that manages a pool of IP addresses and network information on a request and ) to allow the host server to allocate an IP address based on a table containing MAC Address/IP Address pairs that are manually entered (such as by - Acer AR160 F1 | User Manual - Page 93
77 • Gateway Address - The BIOS will automatically display the Gateway address of this machine. This should be in decimal and in dotted quad form (i.e., 192.168.10.253). The value of each threedigit number separated by dots should not exceed 255. • Mac Address - The BIOS will automatically enter the - Acer AR160 F1 | User Manual - Page 94
78 4 System BIOS Change Supervisor Password: Select this feature and press to access the submenu, and then type in a new Supervisor Password. User Access Level: (Available when Supervisor Password is set as above) Available options are • Full Access - grants full User read and write access - Acer AR160 F1 | User Manual - Page 95
a client (computer or device) to obtain an IP address from a DHCP server that manages a pool of IP addresses and network information on a request and ) to allow the host server to allocate an IP address based on a table containing MAC Address/IP Address pairs that are manually entered (such as by - Acer AR160 F1 | User Manual - Page 96
, 0 to 9, A, B, C, D, E, F) separated by dots. (e.g., 00.30.48.D0.D4.60). Remote Access Configuration Remote Access: This allows you to enable Remote Access support. If Remote Access is set to Enabled, the following items will be displayed: Serial Port Number: This feature allows the user to decide - Acer AR160 F1 | User Manual - Page 97
active all the time after POST. Select Boot Loader to keep Console Redirection active during POST and Boot Loader. Note: Some settings may not be supported by some operating systems. Terminal Type: Allows you to select the target terminal type for Console Redirection. VT-UTF8 Combo Key - Acer AR160 F1 | User Manual - Page 98
82 4 System BIOS Mark All Events as Read: Marks all events as read. Clear Event Log: This option clears the Event Log memory of all messages. Boot Settings This submenu allows you to configure boot settings for the system. Boot Device Priority This feature allows you to specify the sequence of - Acer AR160 F1 | User Manual - Page 99
83 Network Drives This feature allows you to specify the boot sequence from all available network drives. The settings are Disabled and a list of all network drives that have been detected. • 1st Drive • 2nd Drive • 3rd Drive Removable Drives This feature allows you to specify the boot sequence from - Acer AR160 F1 | User Manual - Page 100
84 4 System BIOS Exit Options Select the Exit tab from the BIOS Setup Utility screen to enter the Exit BIOS Setup screen. Save Changes and Exit: When you have completed the system configuration changes, select this option to leave the BIOS Setup Utility and reboot the computer, so the new system - Acer AR160 F1 | User Manual - Page 101
5 System troubleshooting - Acer AR160 F1 | User Manual - Page 102
Resetting the system Before going through in-depth troubleshooting, attempt first to reset the system using one the OS and halts power to all peripherals. Power button Initial system startup problems Problems that occur at initial system startup are usually caused by an incorrect installation or - Acer AR160 F1 | User Manual - Page 103
87 BIOS error beep codes During POST (Power-On Self-Test) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those, which, in most cases, allow the system to continue the boot-up process. The error messages normally appear on the screen. Fatal - Acer AR160 F1 | User Manual - Page 104
88 5 System troubleshooting Initial troubleshooting checklist Use the checklist below to eliminate the possible cause for the problem you are encountering. and secured? • Did you press the system power button to turn the server on (power on indicator should be lit green)? • Are all device drivers - Acer AR160 F1 | User Manual - Page 105
89 Hardware diagnostic testing This section provides a more detailed approach to identifying a hardware problem and its source. Checking the boot-up status Caution! Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral - Acer AR160 F1 | User Manual - Page 106
90 5 System troubleshooting Verifying the condition of the storage devices As POST other device you may have installed. If any of these indicators fail to light up, refer to related problems listed in the "HDD activity indicator does not light." on page 91. Confirming loading of the operating - Acer AR160 F1 | User Manual - Page 107
corrective actions Listed below are specific problems that may arise during the use of your server and their possible solutions. Power a reboot between each addition to determine if one of them is causing the problem. • Make sure that you have properly installed system compliant memory modules, and - Acer AR160 F1 | User Manual - Page 108
92 5 System troubleshooting ODD (optical disk drive) activity indicator does not light. Do the following: • Make sure the ODD drive is properly connected to your system. • Check that - Acer AR160 F1 | User Manual - Page 109
is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software. • Try a different version of the software to see if the problem is with the copy you are using. If the other version runs correctly on the - Acer AR160 F1 | User Manual - Page 110
94 5 System troubleshooting System does not recognize all of the processors installed. Do at a time with a reboot between each addition to determine if one of them is causing the problem. • Make sure that you have properly installed system compliant memory modules, and that there populated - Acer AR160 F1 | User Manual - Page 111
95 If you are using an add-in video controller card, do the following: 1 Verify that the display monitor works using the onboard video controller. 2 Verify that the add-in video controller card is fully seated in its slot. 3 Reboot the system for the changes to take effect. 4 If there are still no - Acer AR160 F1 | User Manual - Page 112
96 5 System troubleshooting - Acer AR160 F1 | User Manual - Page 113
Appendix A Server management tools - Acer AR160 F1 | User Manual - Page 114
" on page 57 for details. Acer Smart Server Manager Remotely manage the server in a network environment through a single management station. For detailed instructions on how to install and use this utility, please refer to the Acer Smart Server Manager User Guide. Acer Smart Setup Allows you to - Acer AR160 F1 | User Manual - Page 115
onboard SATA RAID. To enable the Intel onboard SATA RAID controller 1 Turn on the server and the display monitor. If the server is already turned on, please close all open applications and then restart the server. 2 During POST, press to access the BIOS Setup Utility. 3 Select the Advanced - Acer AR160 F1 | User Manual - Page 116
onboard SATA RAID. Enabling the Adaptec onboard SATA RAID controller 1 Turn on the server and the display monitor. If the server is already turned on, please close all open applications and then restart the server. 2 During POST, press to access the BIOS Setup Utility. 3 Select the Advanced - Acer AR160 F1 | User Manual - Page 117
101 4 Select the desired hard drive disk and then press INS to add it in Selected Drives area. 5 Press Enter to complete the selection. 6 Select Array Type. 7 Configure the array properties. 8 Press Done when finish. 9 Press Y when prompted by "Do you want to create an array? (Yes/ No):". 10 Press - Acer AR160 F1 | User Manual - Page 118
. 2 Change the setting of Set Factory Defaults from No to Yes then click on submit. 3 Press Ctrl+Alt+Del to reboot the server. Creating and Initialing a RAID Volume 1 Launch the configuration menu. 2 Select Configuration Wizard. 3 Select Add Configuration (default) and click on Next. 4 Select Custom - Acer AR160 F1 | User Manual - Page 119
103 RAID Flex I/O Adapter). 6 Select the RAID Level you want to use, create the logical volume by specify the size at Select Size and click on Accept to create the logical volume. 7 For 8-port 3Gb/s SAS RAID Adapter or 8-port 3Gb/s SAS RAID Flex I/ O Adapter, click on Next after you create the - Acer AR160 F1 | User Manual - Page 120
104 Appendix A Server management tools - Acer AR160 F1 | User Manual - Page 121
Appendix B Rack mount configuration - Acer AR160 F1 | User Manual - Page 122
equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more assembly. The equipment rack must be installed according to the manufacturer's instructions. • Main AC power disconnect You are responsible for installing an - Acer AR160 F1 | User Manual - Page 123
107 • Reduced airflow The amount of airflow required for the safe operation of the equipment should not be compromised when installing the system in a rack. • Mechanical loading Exercise care when mounting the system in a rack to avoid any accidents. • Circuit overloading Appropriate consideration - Acer AR160 F1 | User Manual - Page 124
108 Appendix B Rack mount configuration System rack installation The server should be mounted into a rack. A tool-less rack rail kit is available for installing system to a rack cabinet. The figure below shows the server in a rack-mount position. - Acer AR160 F1 | User Manual - Page 125
of two holes with closer spacing to the center of the next pair is equivalent to 1U. Note: The unit of measurement used in this guide is "U" (1U = 1.75 inches or 44.45 mm). The total sum of the heights of all components in the rack measured in "U" cannot exceed the - Acer AR160 F1 | User Manual - Page 126
Installing the system into the rack Caution! To minimize the chances of injuries, make sure that two or more people help in installing the server. To install the system into a four-post rack 1 Confi rm that the left and right inner rails have been correctly identified. 2 Remove the inner - Acer AR160 F1 | User Manual - Page 127
the holes on the left and right rear inner rails (2) to the hooks on the left and right sides of the server. b Secure the chassis with six screws (3) as illustrated. 5 Install the mounting rails to the rack posts. a Align and insert the tabs on the left and - Acer AR160 F1 | User Manual - Page 128
112 Appendix B Rack mount configuration b Align and insert the tabs on the left and right mounting rails to the rear rack post mounting holes (2). - Acer AR160 F1 | User Manual - Page 129
113 6 Install the server into the rack. Insert the inner rails into the mounting rails, then push the server into the rack until you hear a click sound. Caution! To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack. - Acer AR160 F1 | User Manual - Page 130
114 Appendix B Rack mount configuration 7 For security purposes, you can use screws to secure the chassis handles to the front of the rack as illustrated below. - Acer AR160 F1 | User Manual - Page 131
Appendix C: Acer Smart Console - Acer AR160 F1 | User Manual - Page 132
User accounts are separated into three levels: No access, operator and administrator. Acer Smart Console also provides RADIUS and LDAP Client Support. Software requirements Supported environments: Microsoft Windows Vista, XP, Windows 2000, 2003 and Server 2008. JAVA: Version 6, update 12 or higher - Acer AR160 F1 | User Manual - Page 133
to enter a username and password. 2 Enter the root username and password in the login screen. • Username: root • Password: superuser 3 Click Login. The Acer Smart Console page appears. Note: The default username is root and the default password is superuser. Both the username and password are case - Acer AR160 F1 | User Manual - Page 134
118 Appendix C: Acer Smart Console Acer Smart Console user interface The Acer Smart Console page opens once you have logged in. This page provides a central location for managing all connected servers. The user interface includes a system status alert indicator, function list, menu bar, function - Acer AR160 F1 | User Manual - Page 135
Health Displays data related to the server's health, such as sensor readings and the event log. This menu has two options: Sensor Readings and Event Log. Sensor Readings Allows you to monitor - Acer AR160 F1 | User Manual - Page 136
120 Appendix C: Acer Smart Console destination, please go to Alert section. To refresh the sensor status, just click Refresh. Event Log Provides a record of system events related to - Acer AR160 F1 | User Manual - Page 137
the mouse mode settings, configure the network settings, configure the Dynamic DNS, configure the remote session settings, configure the SMTP email server settings, create an SSL certificate and manage users. The Configuration menu has the following options: • Alerts • Date and Time • LDAP • RADIUS - Acer AR160 F1 | User Manual - Page 138
122 Appendix C: Acer Smart Console Alerts Allows you to designate up to 15 email recipients The Alerts page allows you to do the following: • Modify: Change the email address or the destination server. • Send Test Alert: Send a test alert to the designated email address. • Delete: Remove pre-set - Acer AR160 F1 | User Manual - Page 139
set the BMC date and time. LDAP (if available) The LDAP option allows you to download the user account list and authentication from the LDAP server and create Acer Smart Console user accounts from this list. - Acer AR160 F1 | User Manual - Page 140
124 Appendix C: Acer Smart Console Configuring LDAP settings 1 On the LDAP Settings page and check Enable LDAP Authentication. 2 Enter the required information to access the LDAP server. 3 Click Save. RADIUS The RADIUS option allows you to configure the RADIUS option. Configuring RADIUS 1 On the - Acer AR160 F1 | User Manual - Page 141
125 Mouse mode The Mouse mode option allows you to set a mouse mode to control your mouse. Setting the mouse mode 1 Select a mouse mode from the Mouse Mode page. • Absolute: Select this setting when using a Microsoft Windows operating system. • Relative: Select this setting when using a Linux - Acer AR160 F1 | User Manual - Page 142
126 Appendix C: Acer Smart Console settings by using DHCP (Dynamic Host Configuration Protocol) or manually. Configuring network settings 1 On the Network Settings page, select whether to obtain an IP address automatically or configure the network settings manually. 2 Click Save. Dynamic DNS The - Acer AR160 F1 | User Manual - Page 143
127 Configuring Dynamic DNS 1 On the Dynamic DNS Settings page, check Enable Dynamic DNS. 2 Enter the required information to access the Dynamic DNS server. 3 Click Save. Remote Session The following options allow you to enable or disable encryption on KVM or Media data during a redirection session. - Acer AR160 F1 | User Manual - Page 144
128 Appendix C: Acer Smart Console SMTP The SMTP option allows you to configure the SMTP (Simple Mail Transfer Protocol) mail server settings. Configuring the SMTP settings 1 On the SMTP Setting page, select a LAN channel number. 2 Enter the IP address of the SMTP server. 3 Enter the username and - Acer AR160 F1 | User Manual - Page 145
129 SSL Upload The SSL Certificate option allows you to upload a SSL certificate manually. Uploading an SSL certificate 1 On the SSL Upload page, click Browse to locate the SSL certificate on your system. 2 Click Upload. - Acer AR160 F1 | User Manual - Page 146
130 Appendix C: Acer Smart Console Users The Users option allows you to create, edit, delete, and view user accounts from the user list. To configure user accounts in - Acer AR160 F1 | User Manual - Page 147
allows you to start a Remote Console session with the host system and manage power remotely. This menu include two options: KVM Remote Console Redirection and Server Power Control. - Acer AR160 F1 | User Manual - Page 148
132 Appendix C: Acer Smart Console KVM Remote Console Redirection The KVM Remote Console Redirection option allows you to start the KVM Remote Console utility and remotely manage the server using the monitor, mouse and keyboard as if you are connected directly to the server. Launching the KVM - Acer AR160 F1 | User Manual - Page 149
133 Launch SOL SOL allows you to launch the remote console by using Serial over LAN. Click Launch SOL. Select the Baud rate from the pull-down menu as your SOL transfer rate. Make sure that the Baud rate selected here matches the Baud Rate set in the BIOS. Once you have selected the Baud rate, and - Acer AR160 F1 | User Manual - Page 150
134 Appendix C: Acer Smart Console Virtual Media Floppy disk This floppy disk option allows you to upload and share images via the BMC. These images will then be emulated to the host server as USB applications. Perform the floppy disk operation On the floppy disk page select an image file, then - Acer AR160 F1 | User Manual - Page 151
upload and share images via the BMC. These images will then be emulated to the host server as USB applications. Perform the CD-ROM operation 1 On the CD-ROM Setting page, enter the share host server. 2 Enter the path to the CD-ROM image file. 3 Enter the user name (optional) and password - Acer AR160 F1 | User Manual - Page 152
Maintenance allows you to upgrade the BMC firmware (including Acer Smart Console and FRU information). Upgrading firmware 1 On to locate the firmware image file. 3 Click Upload to upload the image file to the server. Unite reset Unite reset allows you to reboot the BMC (IPMI) Controller. IP reset - Acer AR160 F1 | User Manual - Page 153
. KVM function description You can launch the KVM Remote Console utility from the Acer Smart Console Remote Control menu. The KVM Remote Console utility enables you to control any programs on the server remotely, using a local keyboard, monitor and mouse. Virtual media Virtual storage Click this - Acer AR160 F1 | User Manual - Page 154
138 Appendix C: Acer Smart Console • English Keyboard: The screen above shows the Virtual Click this item to start video recording on your remote server. Stop Recording:Click this item to stop video recording on your remote server. Playback This feature allows you to playback the media displays - Acer AR160 F1 | User Manual - Page 155
Hyphen> • + • + • • • + • Options The options menu allows you to configure the settings for Hotkey, Preferences, Full-Screen Keyboard Monitor: Click this item to enable keyboard monitor support. • Assign: Click a hotkey and select an - Acer AR160 F1 | User Manual - Page 156
140 Appendix C: Acer Smart Console the selection. • Close: After configuring the hotkey settings, Check this box to use the keyboard as an input device for your console redirection. Once keyboard support is enabled, you can configure repeat key timeout settings. Repeat Key Timeout: Use the handle - Acer AR160 F1 | User Manual - Page 157
submenu, click Video Stream Control to display the submenu. The Window pop-up menu will display. Check this box to enable Video Stream Flow Control support. Select the correct speed setting. After setting the speed click OK. Full-screen mode This feature allows you to set the video display to the - Acer AR160 F1 | User Manual - Page 158
C: Acer Smart keyboard and mouse. Macro: Click this item to enable Macro support and use the Macro settings features. Video Recording: Click this user(s). IP Address: This item displays the IP Address of the host server. Capture This feature allows you to capture the screen display on your remote - Acer AR160 F1 | User Manual - Page 159
143 Exit Yes: At the prompt, click Yes to exit from remote redirection. No: Click No to return to the current session. - Acer AR160 F1 | User Manual - Page 160
144 Appendix C: Acer Smart Console - Acer AR160 F1 | User Manual - Page 161
145 Index A Adaptec onboard SATA RAID configuring 100 controller enabling 100 creation 100 Adaptec onboard SATA RAID Configuration Utility entering 100 air duct 7 installing 34 removing 34 B backplane board 2.5-inch HDD 11 C configuring the system OS 20 controller Intel onboard SATA RAID 99 F front - Acer AR160 F1 | User Manual - Page 162
36 top cover 33 S safety CD or DVD xii server management tools 98 setting up the system 16 pre- instructions 25 preinstallation instructions 24 T top cover installing 34 removing 33 troubleshooting 85 confirming loading of the OS 90 display problems 94 DVD/CD problems 92 DVD-ROM drive problems
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AR160 F1 Series
User Guide