Acer AR180 F1 User Manual
Acer AR180 F1 Manual
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- Acer AR180 F1 | User Manual - Page 1
AR180 F1 Series User Guide - Acer AR180 F1 | User Manual - Page 2
Copyright © 2010. All Rights Reserved. Acer AR180 F1 Series User Guide Acer AR180 F1 Model Number : Serial Number: Purchase Date: Place of Purchase: - Acer AR180 F1 | User Manual - Page 3
iii Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do - Acer AR180 F1 | User Manual - Page 4
. • Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product. • To avoid damage of internal components and to prevent - Acer AR180 F1 | User Manual - Page 5
in performance, indicating a need for service • the product does not operate normally after following the operating instructions Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require - Acer AR180 F1 | User Manual - Page 6
vi manufacturer. Dispose of used batteries according to the manufacturer's instructions. - Acer AR180 F1 | User Manual - Page 7
parts. Keep them out of the reach of small children. Disposal instructions Do not throw this electronic device into the trash when discarding. Electrical and Electronics Equipment (WEEE) regulations, visit http://www.acer-group.com/public/Sustainability/sustainability01.htm. Mercury advisory For - Acer AR180 F1 | User Manual - Page 8
viii If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company's health and safety department. The following section provides tips for more comfortable computer use. Finding your comfort - Acer AR180 F1 | User Manual - Page 9
ix • Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display. • Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity. • Eliminate glare and reflections - Acer AR180 F1 | User Manual - Page 10
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee this equipment. Operation with non-certified peripherals is likely to result in interference to radio and TV reception. - Acer AR180 F1 | User Manual - Page 11
with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. 2 This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. - Acer AR180 F1 | User Manual - Page 12
within any 30 minute period for any single manual call initiation, and b The equipment shall go guarantee that Telecom lines will always continue to support pulse dialing. 7 Use of pulse dialing . Should such problems occur, the user should NOT contact the telecom Fault Service. 8 This equipment - Acer AR180 F1 | User Manual - Page 13
xiii Notice: BSMI Power Supply Unit (PSU) statement Power supply unit (PSU) redundancy claim ensures that the system may continue to run normally in the event one power supply unit becomes inoperable. Under normal operation, both power supplies share the system loading. Laser compliance statement - Acer AR180 F1 | User Manual - Page 14
xiv Laserproduct klasse 1 Voorzichtig: Onzichtbare laserstraling indien geopend. Voorkom blootstelling aan straal. Declaration of Conformity for EU countries Hereby, Acer, declares that this system is in compliance with the essential requirements and other relevant provisions of Directive 1999/ 5/EC - Acer AR180 F1 | User Manual - Page 15
the system: 18 Power-on problems 18 Configuring the system OS 20 Turning off the system 21 3 System upgrades 23 Installation precautions 24 ESD precautions 24 Pre-installation instructions 24 Post-installation instructions 25 Opening the server 26 Configuring the storage devices - Acer AR180 F1 | User Manual - Page 16
troubleshooting checklist 98 Hardware diagnostic testing 99 Checking the boot-up status 99 Verifying the condition of the storage devices 100 Confirming loading of the operating system 100 Specific problems and corrective actions 101 Appendix A: Server management tools 105 Server - Acer AR180 F1 | User Manual - Page 17
hole pattern Installing the system into the rack Appendix C: Acer Smart Console Using Acer Smart Console Software requirements Accessing Acer Smart Console Acer Smart Console user interface System Information Server Health Configuration Remote Control Launch SOL Virtual Media Maintenance KVM - Acer AR180 F1 | User Manual - Page 18
xviii - Acer AR180 F1 | User Manual - Page 19
1 System tour - Acer AR180 F1 | User Manual - Page 20
2 1 System tour Overview The AR180 F1 is a high-performance 2U rack-mount dual-socket server that supports up to two new generations of Intel architecture processors (Intel® Xeon 5500 series and Intel® Xeon 5600 series processors), DDR3 memory technology, PCI Express Gen2 (5.0Gb/s) dual onboard - Acer AR180 F1 | User Manual - Page 21
3 External and internal structure Front panel The illustration below shows the system front panel. With 3.5-inch HDD bays No. Icon 1 2 3 4 5 6 Component Rack handles 3.5-inch hard disk drive (HDD) bays Power button HDD activity indicator LAN1 activity indicator Status / fault indicator - Acer AR180 F1 | User Manual - Page 22
4 No. Icon 7 8 9 10 11 Component Power failure indicator LAN2 activity indicator Power indicator Hot-plug HDD activity indicator Hot-plug HDD status indicator 1 System tour Front panel LED indicator status LED indicator LED color LED state Power indicator Green Green On Blinking (1 Hz - Acer AR180 F1 | User Manual - Page 23
5 LED indicator LAN activity indicators (LAN1, LAN2) LED color LED state Green On Green Blinking N/A Off Status LAN Link / No Access LAN Access Disconnect / Idle - Acer AR180 F1 | User Manual - Page 24
6 Rear panel 1 System tour No. 1 2 3 4 5 6 7 8-9 10 11 12-13 14 15-17 Component Power supply modules PS/2 mouse port PS/2 keyboard port Server management port (RJ-45) (10/100 Mbps) USB 2.0 ports COM port Monitor port Gigabit LAN1 - 2 ports (10/100/1000 Mbps) System ID indicator Flex I/O expansion - Acer AR180 F1 | User Manual - Page 25
7 Rear panel LED indicator status LED indicator System ID LED LED color LED state N/A Off Blue On Blue Blinking Status Normal System ID button pressed IPMI-activated system ID LAN port LED indicators LED indicator RJ45 LED (Left) RJ45 LED (Right) LED color N/A Green Amber Green Green - Acer AR180 F1 | User Manual - Page 26
8 Internal components 1 System tour No. Component 1 Hard disk drive bay 2 System fan modules 3 Memory modules 4 Air duct 5 PCI riser board bracket assembly 6 Mainboard 7 Power supply module - Acer AR180 F1 | User Manual - Page 27
9 Mainboard The mainboard becomes accessible once you open the system. It should look like the figure shown below. - Acer AR180 F1 | User Manual - Page 28
10 1 System tour No. Connector Description 1 P1-DIMM3A DDR3 sockets for processor1 P1-DIMM3B P1-DIMM2A P1-DIMM2B P1-DIMM1A P1-DIMM1B 2 CPU2 Processor 2 socket 3 JPW1 ATX 24-pin power connector 4 JPW2/JPW3 12V 8-pin power connectors 5 FAN1 Chassis fan 1 6 JPI2C Power supply - Acer AR180 F1 | User Manual - Page 29
11 No. Connector Description 19 SXB1 Left side riser card slot 20 SXB2 Right side riser card slot 21 UIOP Left side riser card slot 22 ID System ID LED 23 LAN1/LAN2 G-bit ethernet ports 1/2 24 VGA1 Rear VGA port 25 COM1 COM1 serial connection 26 IPMI LAN IPMI dedicated LAN 27 USB - Acer AR180 F1 | User Manual - Page 30
12 Mainboard jumper settings 1 System tour No. Jumper Description 1 JBT1 Clear CMOS 2 JI2C1/ SMB to PCI-E slots JI2C2 3 JP3 ME Mode Select 4 JP5 ME Recovery Default Setting Instead of pins, this jumper consists of contact pads to prevent accidental clearing of the CMOS contents. To - Acer AR180 F1 | User Manual - Page 31
13 No. Jumper Description 5 JPB BMC Enabled 6 JPG1 VGA Enable 7 JPL1 GLAN1 Enable 8 JPRST1 BMC/PHY Enable 9 JWD Watch Dog Default Setting Pins 1~2 (enable) Pins 1~2 (enable) Pins 1 (enable) Pins 1~2 (enable) Pins 1~2 (reset) Note: Jumpers not indicated are for test purposes only. - Acer AR180 F1 | User Manual - Page 32
14 Mainboard LEDs 1 System tour No. LED 1 D20 2 LE1 3 LE11 Description BMC heartbeat LED Standby power LED System ID LED State Green blinking Solid green Solid blue Status Normal Power on System ID - Acer AR180 F1 | User Manual - Page 33
2 System setup - Acer AR180 F1 | User Manual - Page 34
produced by electrical devices such as air conditioners, radio and TV transmitters, etc. Package contents Ensure you have the following items: • Acer AR180 system • Acer AR180 accessory box If any of the above items is damaged or missing, contact your dealer immediately. Save the boxes and packing - Acer AR180 F1 | User Manual - Page 35
server operates on 100-240 VAC only. Do not connect the system to an incorrect voltage source. Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system. Front connections Rear connections Note: Consult the operating system manual for - Acer AR180 F1 | User Manual - Page 36
starts up and displays a welcome message on the monitor. After that, a series of POST messages appears. The POST messages indicate if the system is running Lock, and Scroll Lock indicators on the keyboard light up. Power-on problems If the system does not boot after you have applied power, check - Acer AR180 F1 | User Manual - Page 37
19 Have an electrician check your power outlet. • Loose or improperly connected internal power cables. Check the internal cable connections. If you are not confident to perform this step, ask a qualified technician to assist you. Warning! Make sure all power cords are disconnected from the - Acer AR180 F1 | User Manual - Page 38
and the CD-ROM drive. 5 Gently press the drive Stop/Eject button again to close the disc tray. 6 On the Acer Smart Setup window, select OS Installation. 7 Follow all onscreen instructions. For more information, refer to the Smart Setup Help file. Note: The Windows or Linux OS disc is needed when - Acer AR180 F1 | User Manual - Page 39
Turning off the system There are two ways to turn off the server - via software or via hardware. The software procedure below applies turn off the system via hardware: If you cannot shut down the server using the software, press and hold the power button for at least four seconds. Quickly pressing the - Acer AR180 F1 | User Manual - Page 40
22 2 System setup - Acer AR180 F1 | User Manual - Page 41
3 System upgrades - Acer AR180 F1 | User Manual - Page 42
and foam packing. Pre-installation instructions Perform the steps below before you open the server or before you remove or server before you start installing components may cause serious damage. Do not attempt the procedures described in the following sections unless you are a qualified service - Acer AR180 F1 | User Manual - Page 43
a flat, stable surface. 5 Open the system according to the instructions on page 34. 6 Follow the ESD precautions described in this section when handling a server component. Post-installation instructions Perform the steps below after installing a server component. 1 See to it that all components are - Acer AR180 F1 | User Manual - Page 44
you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the "Preinstallation instructions" on page 24. You need to open the server before you can install additional components or access the system's internal components. Refer to the following sections for - Acer AR180 F1 | User Manual - Page 45
27 2 Install the top cover. (1) Place the top cover on the chassis so that the tabs on the cover align with the slots on the chassis. (2) Slide the top cover toward the front of the chassis until it is fully closed. - Acer AR180 F1 | User Manual - Page 46
server. Accessing the drive bays Since SAS/SATA drives have hot-plug capability, you do not need to access the inside of the chassis or power down the system to install or replace SAS/SATA drives. Proceed to the next step for instructions. Note: The operating system you use must have RAID support - Acer AR180 F1 | User Manual - Page 47
HDD status indicators. 3.5" HDD Description Onboard SATA RAID Blue HDD present no access Off HDD access Blink RAID add on card with SGPIO support HDD present no access SAS: On SATA: Off HDD access Blink HDD failure HDD removal Off HDD insertion and rebuilding HDD locate Red Off - Acer AR180 F1 | User Manual - Page 48
latch. (2) Slide the HDD carrier latch to release the lever. (3) Pull the lever and slide the carrier from the chassis. 4 Observe the post-installation instructions described on page 25. Installing a 3.5" hard disk drive with carrier 1 Slide the HDD carrier all the way into the drive bay. 2 Use the - Acer AR180 F1 | User Manual - Page 49
31 3 Lock the HDD carrier. 4 Observe the post-installation instructions described on page 25. - Acer AR180 F1 | User Manual - Page 50
two power supplies installed. If you only have one power supply installed, before removing or replacing the power supply, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power - Acer AR180 F1 | User Manual - Page 51
you will need to replace the power supply unit. Replacement units can be ordered directly from Acer. Replacing the power supply Press the main power button on the front of the chassis and the failed power supply module out of the server. 3 Install a new power supply module with the exact same model. - Acer AR180 F1 | User Manual - Page 52
your server with the air duct installed to ensure reliable and continued operation. You need to remove the air duct to perform the following procedures: • Removing and installing a processor • Removing and installing a memory module Removing the air duct 1 Perform the pre-installation instructions - Acer AR180 F1 | User Manual - Page 53
the slots on the chassis. Caution! Do not pinch or unplug cables that may be near or under the air duct. 3 Observe the post-installation instructions described on page 25. Replacing a system fan The system has four high-performance PWM fans to provide the cooling for the system. Fan speed may - Acer AR180 F1 | User Manual - Page 54
away from the chassis. 4 Install the new fan module. (1) Insert the new fan into the chassis. (2) Push downwards until firmly seated. 5 Observe the post-installation instructions described on page 25. - Acer AR180 F1 | User Manual - Page 55
Warning! We do not recommend that the CPU or the heatsink be removed. However, if you do need to uninstall the heatsink, please follow the instructions below to prevent damage to the CPU or the CPU socket. 1 Remove power from the system and unplug the AC power cord from the power - Acer AR180 F1 | User Manual - Page 56
38 3 System upgrades 5 Using a screwdriver, loosen the heatsink screws from the mainboard. 6 Lift the heat sink away from the processor. 7 Lay down the heat sink in an upright position - with the thermal patch facing upward. Do not let the thermal patch touch the work surface. Installing a - Acer AR180 F1 | User Manual - Page 57
the two remaining screws then finish the installation by fully tightening all four screws. 6 Install the air duct. See page 34. 7 Observe the post-installation instructions on page 25. - Acer AR180 F1 | User Manual - Page 58
40 Upgrading the processor 3 System upgrades Processor configuration guidelines The server supports two LGA 1366 processor sockets supporting dualcore or quad-core Intel Xeon processors. The supplied processors may be upgraded or additional processors installed. Observe the following guidelines - Acer AR180 F1 | User Manual - Page 59
41 4 Grasp the installed processor by its edges and lift it out of its socket. 5 Store the old processor inside an anti-static bag. 6 Remove the new processor from its protective packaging. 7 Install the new processor. (1) Hold the processor by its edges. Make sure the alignment tabs on the socket - Acer AR180 F1 | User Manual - Page 60
layer is applied so that both contact surfaces are still visible. 9 Install the heatsink (see "Installing a heatsink" on page 38). 10 Observe the post-installation instructions described on page 25. 11 Repeat the steps above to replace the second processor. - Acer AR180 F1 | User Manual - Page 61
system has a total of twelve memory slots. The memory slots support DDR3-1333 registered/ unbuffered ECC memory modules. The folllowing illustration empty, then slot B cannot be used. • For a single-processor server configuration, install the processor to CPU1 socket and the memory modules in slots - Acer AR180 F1 | User Manual - Page 62
1B 1A 2B 2A 3B 3A X X X X X X XXXX X X X XXXXXX Notes: 1. Place DIMMs in "X" location. 2. DIMM population must correspond to the above tables. 3. DIMM modules support 1 GB, 2 GB, 4 GB and 8 GB DIMMS. 4. The size of each DIMM must be the same across the configuration. 5. Do not mix UDIMMs - Acer AR180 F1 | User Manual - Page 63
NA NA X X NA NA X X NA NA X X X X NA NA Notes: 1. Place DIMMs in "X" location. 2. DIMM population must correspond to the above tables. 3. DIMM modules support 1 GB, 2 GB, 4 GB and 8 GB DIMMS. 4. The size of each DIMM must be the same across the configuration. 5. Do not mix UDIMMs with RDIMMs. - Acer AR180 F1 | User Manual - Page 64
3 System upgrades Lockstep mode • In lockstep channel mode, each memory access is a 128-bit data access that spans Channel 1 and Channel 2. This is done to support SDDC for DRAM devices with 8-bit wide data ports. The same address is used on both channels such that an address error on any channel - Acer AR180 F1 | User Manual - Page 65
47 4. The size of each DIMM must be the same across the configuration. 5. Do not mix UDIMMs with RDIMMs. Sparing mode (only supported on Intel Xeon Processor 5600 Series CPUs) • In this mode, if the system detects degrading memory and did not crash, the data in the failed channel will be copied to - Acer AR180 F1 | User Manual - Page 66
convention is as follows: : Density Rank Bit Organization Speed Item Density Rank Bit Organization Speed Description 1GB, 2GB,4GB,8GB. Intel Xeon Processor 5500 Series CPU supports DIMM organized by 1Gb or 2Gb DRAM chips. 1R = Single Rank 2R = Dual Rank 4R = Quad Rank Note: If quad rank DIMM is - Acer AR180 F1 | User Manual - Page 67
into the socket, you may have inserted it incorrectly. Reverse the orientation of the DIMM and insert it again. 4 Observe the post-installation instructions described on page 25. 5 Reconfigure the system memory. See "To reconfigure the system memory" section on page 50 for more information. Removing - Acer AR180 F1 | User Manual - Page 68
50 3 System upgrades 1 Remove the memory module. a Press the holding clips on both sides of the DIMM slot outward to release the DIMM (1). b Gently pull the DIMM upward to remove it from the DIMM slot (2). 2 If you intend to install a new memory module, refer to the previous section. To - Acer AR180 F1 | User Manual - Page 69
height 2 PCI-E x8 connector (w/ Gen2 x4 link) • Right-side riser for 2U server (length under 5.6 inches) • Low profile 3 PCI-E x8 connectors (w/ Gen2 x4 link) Installing a SAS card 1 Observe the pre-installation instructions on page 24. 2 Unclip the restraining latch and open in the direction shown - Acer AR180 F1 | User Manual - Page 70
52 4 Insert the card. 3 System upgrades 5 Close the restraining latch. 6 Connect the appropriate cables to the card. 7 Observe the post-installation instructions on page 25. Installing the rear SAS card 1 Observe the pre-installation instructions on page 24. - Acer AR180 F1 | User Manual - Page 71
53 2 Unclip the restraining latch and open in the direction shown below (1). 3 Remove the slot shield (2). 4 Insert the card. - Acer AR180 F1 | User Manual - Page 72
System upgrades 6 Connect the appropriate cables to the card. 7 Observe the post-installation instructions on page 25. Installing the right riser card Perform the following steps: 1 Observe the pre-installation instructions on page 24. 2 Unclip the restraining latch and open in the direction shown - Acer AR180 F1 | User Manual - Page 73
55 3 Remove the PCI slot shield. 4 Insert the add-on card into the riser card. 5 Close the restraining latch. 6 Connect the appropriate cables to the card. 7 Observe the post-installation instructions on page 25. - Acer AR180 F1 | User Manual - Page 74
56 3 System upgrades - Acer AR180 F1 | User Manual - Page 75
4 System BIOS - Acer AR180 F1 | User Manual - Page 76
for your server. The AMI main BIOS menu option is described in this manual. The Main BIOS setup menu screen has two the BIOS has default text messages built in. Acer retains the option to include, omit or change any setup navigation process. These keys include , , , and arrow - Acer AR180 F1 | User Manual - Page 77
not upgrade the BIOS unless your system has a BIOSrelated issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Acer be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update. If you have to update the BIOS, do not - Acer AR180 F1 | User Manual - Page 78
60 4 System BIOS Main setup When you first enter the BIOS setup utility, you will enter the main setup screen. You can always return to the main setup screen by selecting the main tab on the top of the screen. The main BIOS setup screen is shown below. System Overview System Time/System Date Use - Acer AR180 F1 | User Manual - Page 79
61 Logical Count: This item displays the number of CPU cores installed in your system as detected by the BIOS. System Memory This displays the size of memory available in the system as detected by the BIOS. Populated Size Displays the size of the memory modules installed in the system as detected by - Acer AR180 F1 | User Manual - Page 80
62 4 System BIOS Advanced Settings Use the arrow keys to select Boot Setup and press to access the submenu items: Boot Features Quick Boot: Skip certain tests during POST to reduce the time needed for system boot. Quiet Boot: Allows the bootup screen options to be modified between POST - Acer AR180 F1 | User Manual - Page 81
63 Bootup Num-Lock: Selects the Power-on state for Numlock key. Wait For 'F1' If Error: Forces the system to wait until the key is pressed if an error occurs. Interrupt 19 Capture: Interrupt 19 is the software interrupt that handles the boot disk function. When this item - Acer AR180 F1 | User Manual - Page 82
to manually configure the CPU Ratio. Select Auto to allow the BIOS to automatically configure the CPU Ratio based on the processor installed on the motherboard. C1E Support: Select Enabled to use the feature of Enhanced Halt State. C1E significantly reduces the CPU's power consumption by reducing - Acer AR180 F1 | User Manual - Page 83
Enabled, the hardware prefetcher will prefetch streams of data and instructions from the main memory to the L2 cache in the forward or backward manner to improve CPU performance. Important: The following feature is only available if supported by the processor and/or operating system. Adjacent Cache - Acer AR180 F1 | User Manual - Page 84
4 System BIOS Important: The following feature is only available if supported by the processor and/or operating system. Simultaneous Multi-Threading: Set to Enabled to use simultaneous multi-threading technology, which will result in increased CPU performance. Active Processor Cores: Set to Enabled - Acer AR180 F1 | User Manual - Page 85
67 Advanced Chipset Control The items included in the Advanced Chipset Settings submenu are listed below: CPU Bridge Configuration QPI Links Speed: This feature selects QPI data transfer speed. Important: The following feature is only available when QPI Links Speed is set to Full Speed. QPI - Acer AR180 F1 | User Manual - Page 86
68 4 System BIOS Memory Frequency: This feature enables you to force a DDR3 frequency slower than what the system has detected. Memory Mode: Set the memory mode. • Independent - All DIMMs are available to the operating system. • Channel Mirror - The motherboard maintains two identical copies of - Acer AR180 F1 | User Manual - Page 87
], [48], [56], [64], [72], [80], [88], [96], [104], [112], and [120]. Intel VT-d: Select Enabled to enable Intel Virtualization Technology support for Direct I/O VT-d by reporting the I/O device assignments to VMM through the DMAR ACPI Tables. This feature offers fullyprotected I/O resource-sharing - Acer AR180 F1 | User Manual - Page 88
the coalesce feature. Please refer to your add-on card user guide for the desired setting. SouthBridge configuration This feature allows you to ports to enable. Legacy USB Support: Select Enabled to use Legacy USB devices. If set to Auto, legacy USB support will be automatically enabled if a - Acer AR180 F1 | User Manual - Page 89
71 BIOS EHCI Hand-Off: Enable or disable BIOS Enhanced Host Controller Interface support to provide a workaround solution for an operating system that does not have EHCI Hand-Off support. When enabled, the EHCI Interface will be changed from BIOS-controlled to OS-controlled. IDE/SATA configuration - Acer AR180 F1 | User Manual - Page 90
system must be equipped with a 48-bit LBA mode addressing. If not, contact your manufacturer or install an ATA/133 IDE controller card that supports 48-bit LBA mode. • Block (Multi-Sector Transfer) - Block Mode boosts the IDE drive performance by increasing the amount of data transferred. Only 512 - Acer AR180 F1 | User Manual - Page 91
Analysis and Reporting Technology (SMART) can help predict impending drive failures. Select Auto to allow the BIOS to automatically detect hard disk drive support. • 32Bit Data Transfer - Select Enable to enable the function of 32-bit IDE data transfer. IDE Detect Timeout (Sec): Use this feature to - Acer AR180 F1 | User Manual - Page 92
OS: Yes allows the OS to configure Plug & Play devices. (This is not required for system boot if your system has an oerating syste that supports Plug & Play.) Select No to allow the BIOS to configure all devices in the system. PCI Latency Timer: This feature sets the latency timer of - Acer AR180 F1 | User Manual - Page 93
75 Onboard LAN Option ROM Select: Select iSCSI to use the iSCSI Option ROM to boot the computing using a network device. Select PXE to use the PXE Option ROM to boot the computer using a network device. Boots Graphic Adapter Boot Priority: This feature allows you to select the graphics adapter to be - Acer AR180 F1 | User Manual - Page 94
to provide warning of possible CPU overheat. Warning: Any temperature that exceeds the CPU threshold temperature predefined by the CPU manufacturer may result in CPU overheat or system instability. When the CPU temperature reaches this predefined threshold, the CPU and system cooling fans will run - Acer AR180 F1 | User Manual - Page 95
what its Temperature Tolerance is, and not the other way around. This results in better CPU thermal management. Acer has leveraged this feature by assigning a temperature status to certain thermal conditions the system fans, chassis ventilation and room temperature to correct any problems. - Acer AR180 F1 | User Manual - Page 96
78 4 System BIOS Note: The system may shut down if it continues for a long period to prevent damage to the CPU. The information provided above is for your reference only. For more information on thermal management, please refer to Intel's Web site at www.intel.com. System Temperature: The system - Acer AR180 F1 | User Manual - Page 97
Features: The options are ACPI v1.0, ACPI v2.0 and ACPI v3.0. Please refer to ACPI's website for further explanation: http:// www.acpi.info/. ACPI APIC Support: Select Enabled to include the ACPI APIC Table Pointer in the RSDT pointer list. Note: Only available when ACPI is enabled on an ACPI-aware - Acer AR180 F1 | User Manual - Page 98
dependency on other timestamp calculation devices, such as an x86 RDTSC Instruction embedded in the CPU. The high-performance event timer is used 8254 programmable interval timer. WHEA Support: Select Enabled to enable Windows Hardware Error Architecture (WHEA) support, which will provide a common - Acer AR180 F1 | User Manual - Page 99
81 Security Settings The BIOS provides a Supervisor and a User password. If you use both passwords, the Supervisor password must be set first. Supervisor Password: This item indicates if a supervisor password has been entered for the system. Not installed means such a password has not been used. - Acer AR180 F1 | User Manual - Page 100
82 4 System BIOS User Access Level: (Available when Supervisor Password is set as above) Available options are: • Full Access - grants full User read and write access to the Setup Utility. • View Only - allows access to the Setup Utility but the fields cannot be changed. • Limited - allows only - Acer AR180 F1 | User Manual - Page 101
83 Clear User Password: (Available only if User Password has been set) This item allows you to clear a user password after it has been entered. Password Check: If set to Setup, a password is required to enter the Setup Utility. If set to Always, the system will prompt for a password at bootup. Boot - Acer AR180 F1 | User Manual - Page 102
84 4 System BIOS System Management Settings Use this feature to configure System Management settings. Product Information This submenu displays the following product information. • System Product Name • System Serial Number • Base Board Product Name • Base Board Serial Number • UUID • NIC1 Mac - Acer AR180 F1 | User Manual - Page 103
allow the host server to allocate an IP address based on a table containing MAC Address/IP Address pairs that are manually entered (such digit number separated by dots should not exceed 255. Acer Address: The BIOS will automatically display the Acer address of this machine. This should be in decimal - Acer AR180 F1 | User Manual - Page 104
System BIOS Remote Access: This allows you to enable Remote Access support. If Remote Access is set to Enabled, the following items Redirection active during POST and Boot Loader. Note: Some settings may not be supported by some operating systems. Terminal Type: Allows you to select the target terminal - Acer AR180 F1 | User Manual - Page 105
87 Sredir Memory Display Delay: Defines the length of time in seconds to display memory information. DMI Event Logging This submenu allows you to view and configure the system event log. View Event Log: View the System Event Log. - Acer AR180 F1 | User Manual - Page 106
88 Mark All Events as Read: Marks all events as read. 4 System BIOS Clear Event Log: This option clears the Event Log memory of all messages. - Acer AR180 F1 | User Manual - Page 107
89 Boot Settings This submenu allows you to configure boot settings for the system. Retry Boot Devices: Select Enabled to allow the BIOS to attempt to reboot the system from all bootable devices after a boot failure. Boot Device Priority This feature allows you to specify the sequence of priority - Acer AR180 F1 | User Manual - Page 108
90 Hard Disk Drives 4 System BIOS This feature allows you to specify the boot sequence from all available hard disk drives. The settings are Disabled and a list of all hard disk drives that have been detected. • 1st Drive • 2nd Drive • 3rd Drive CD/DVD Drive This feature allows you to specify the - Acer AR180 F1 | User Manual - Page 109
91 Exit Select the Exit tab from the BIOS Setup Utility screen to enter the Exit BIOS Setup screen. Save Changes and Exit: When you have completed the system configuration changes, select this option to leave the BIOS Setup Utility and reboot the computer, so the new system configuration parameters - Acer AR180 F1 | User Manual - Page 110
92 4 System BIOS Discard Changes: Select this option and press to discard all the changes and return to the BIOS Setup Utility. Load Optimal Defaults: To set this feature, select Load Optimal Defaults from the Exit menu and press . Then, select OK to allow the BIOS to automatically - Acer AR180 F1 | User Manual - Page 111
93 are designed for maximum system stability, but not for maximum performance. - Acer AR180 F1 | User Manual - Page 112
94 4 System BIOS - Acer AR180 F1 | User Manual - Page 113
5 System troubleshooting - Acer AR180 F1 | User Manual - Page 114
Resetting the system Before going through in-depth troubleshooting, attempt first to reset the system using one the OS and halts power to all peripherals. Power button Initial system startup problems Problems that occur at initial system startup are usually caused by an incorrect installation or - Acer AR180 F1 | User Manual - Page 115
97 BIOS error beep codes During POST (Power-On Self-Test) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those, which, in most cases, allow the system to continue the boot-up process. The error messages normally appear on the screen. Fatal - Acer AR180 F1 | User Manual - Page 116
98 5 System troubleshooting Initial troubleshooting checklist Use the checklist below to eliminate the possible cause for the problem you are encountering. • system power button to turn the server on (power on indicator should be lit green)? • Are all device drivers properly installed? • Is hard - Acer AR180 F1 | User Manual - Page 117
99 Hardware diagnostic testing This section provides a more detailed approach to identifying a hardware problem and its source. Checking the boot-up status Caution! Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral - Acer AR180 F1 | User Manual - Page 118
100 5 System troubleshooting Verifying the condition of the storage devices As POST other device you may have installed. If any of these indicators fail to light up, refer to related problems listed in the "HDD activity indicator does not light." on page 101. Confirming loading of the operating - Acer AR180 F1 | User Manual - Page 119
actions Listed below are specific problems that may arise during the use of your server and their possible solutions. Power drive is compatible. • Make sure you have not exceeded the power budget for the server. Hard drives are not recognized. Do the following: • Make sure the disk controller - Acer AR180 F1 | User Manual - Page 120
troubleshooting are in proper condition. • Reinstall the network drivers. • Try another port or hub on the Do the following: • Make sure the correct network drivers are loaded on the system. • Network might be that came with the device. There is problem with the application software. Do the following - Acer AR180 F1 | User Manual - Page 121
is successful, install the cards back in one at a time with a reboot between each addition to determine if one of them is causing the problem. • Make sure that you have properly installed system compliant memory modules, and that there populated according to the system guidelines. • Make sure that - Acer AR180 F1 | User Manual - Page 122
104 5 System troubleshooting 2 Verify that the add-in video controller card is fully seated in its slot. 3 Reboot the system for the changes to take effect. 4 If there - Acer AR180 F1 | User Manual - Page 123
Appendix A: Server management tools - Acer AR180 F1 | User Manual - Page 124
use this utility, please refer Acer Smart Server Manager User Guide. Allows you to install your choice of operating system for the server, clone system to set up multiple identical servers, set up BMC, and configure RAID for the system hard drivers. For detailed instructions on this utility, please - Acer AR180 F1 | User Manual - Page 125
and then restart the server. 2 During POST, press to access the BIOS Setup Utility. 3 Select the Advanced > IDE/SATA Configuration submenu. 4 Change the setting of the Configure SATA#1 as field from IDE to RAID. 5 Select Intel of ICH Raid CodeBase option. 6 Press . 7 Select Ok to save - Acer AR180 F1 | User Manual - Page 126
108 Appendix A: Server management tools 8 Now that the RAID volume is created, you can press or select option 5. Exit to exit. Assigning Hot Spare drive The Intel onboard SATA RAID Configuration Utility in POST does not provide the function to assign a hot spare driver. Please assign a hot - Acer AR180 F1 | User Manual - Page 127
and then restart the server. 2 During POST, press to access the BIOS Setup Utility. 3 Select the Advanced > IDE/SATA Configuration submenu. 4 Change the setting of the Configure SATA#1 as field from IDE to RAID. 5 Select Adaptec of ICH Raid CodeBase option. 6 Press . 7 Select Ok to save - Acer AR180 F1 | User Manual - Page 128
110 Appendix A: Server management tools 11 Now that the RAID volume is created, you can press to exit. Assigning Hot Spare drive A hot spare is a hard disk - Acer AR180 F1 | User Manual - Page 129
and press + + to reboot the server. Creating a RAID Volume 1 Select Configuration from Management Menu. 2 Select to select array to configure. 6 Press spacebar to select the array and press F10 to configure the logical drive 7 Select Accept and press Enter to use the default - Acer AR180 F1 | User Manual - Page 130
112 Appendix A: Server management tools 9 Select YES to Save Configuration and press for initialization. The selected drive will be shown in yellow. 3 After selecting the drives, press F10 and select YES to start the initialization process. 4 When initialization is complete, press ESC to continue - Acer AR180 F1 | User Manual - Page 131
. 2 Change the setting of Set Factory Defaults from No to Yes then click on Submit. 3 Press Ctrl+Alt+Del to reboot the server. Creating a RAID Volume 1 Launch the configuration menu. 2 Select Configuration Wizard. 3 Select Add Configuration (default) and click on Next. 4 Select Custom Configuration - Acer AR180 F1 | User Manual - Page 132
114 Appendix A: Server management tools 2 Click on Yes to initialize the new logical drives. You will see all the logical drives listed. 3 Click on Home to go back - Acer AR180 F1 | User Manual - Page 133
. 2 Change the setting of Set Factory Defaults from No to Yes then click on Submit. 3 Press Ctrl+Alt+Del to reboot the server. Creating a RAID Volume 1 Launch the configuration menu. 2 Select Configuration Wizard. 3 Select Add Configuration (default) and click on Next. 4 Select Custom Configuration - Acer AR180 F1 | User Manual - Page 134
116 Appendix A: Server management tools 2 Click on Yes to initialize the new logical drives. You will see all the logical drives listed. 3 Click on Home to go back - Acer AR180 F1 | User Manual - Page 135
Appendix B: Rack mount configuration - Acer AR180 F1 | User Manual - Page 136
equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more assembly. The equipment rack must be installed according to the manufacturer's instructions. • Main AC power disconnect You are responsible for installing an - Acer AR180 F1 | User Manual - Page 137
119 • Circuit overloading Appropriate consideration should be given when connecting the supply circuit to the system to avoid any circuit overload. The system name plate rating should be used when addressing concerns about circuit overload. - Acer AR180 F1 | User Manual - Page 138
120 Appendix B: Rack mount configuration System rack installation The server should be mounted into a rack. A tool-less rack rail kit is available for installing system to a rack cabinet. The figure below shows the server in a rack-mount position. - Acer AR180 F1 | User Manual - Page 139
of two holes with closer spacing to the center of the next pair is equivalent to 1U. Note: The unit of measurement used in this guide is "U" (1U = 1.75 inches or 44.45 mm). The total sum of the heights of all components in the rack measured in "U" cannot exceed the - Acer AR180 F1 | User Manual - Page 140
Installing the system into the rack Caution! To minimize the chances of injuries, make sure that two or more people help in installing the server. To install the system into a four-post rack 1 Confirm that the left and right inner rails have been correctly identified. 2 Remove the inner rails - Acer AR180 F1 | User Manual - Page 141
the holes on the left and right inner rails to the hooks on the left and right sides of the server. b Slide the inner rails to the front until the rails lock into place with an audible click. 4 Install the mounting rails to the rack posts. a - Acer AR180 F1 | User Manual - Page 142
124 Appendix B: Rack mount configuration b Push down the latches (2) to make sure the mounting rails are securely attached to the rack posts. - Acer AR180 F1 | User Manual - Page 143
125 5 Pull out the server mounting rails from the left and right mounting rails. Caution! To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack. - Acer AR180 F1 | User Manual - Page 144
126 Appendix B: Rack mount configuration 6 Install the server into the rack. a Insert the inner rails into the server mounting rails, then push the server into the rack (1) until you hear a click sound. b Press the release latch (2) and continue to push the server (3) into the rack until you hear - Acer AR180 F1 | User Manual - Page 145
127 7 For security purposes, tighten the right and left thumbscrews on the front panel to secure the server to the front of the rack as illustrated below. - Acer AR180 F1 | User Manual - Page 146
128 Appendix B: Rack mount configuration - Acer AR180 F1 | User Manual - Page 147
Appendix C: Acer Smart Console - Acer AR180 F1 | User Manual - Page 148
User accounts are separated into three levels: No access, operator and administrator. Acer Smart Console also provides RADIUS and LDAP Client Support. Software requirements Supported environments: Microsoft Windows Vista, XP, Windows 2000, 2003 and Server 2008. JAVA: Version 6, update 12 or higher - Acer AR180 F1 | User Manual - Page 149
to enter a username and password. 2 Enter the root username and password in the login screen. • Username: root • Password: superuser 3 Click Login. The Acer Smart Console page appears. Note: The default username is root and the default password is superuser. Both the username and password are case - Acer AR180 F1 | User Manual - Page 150
132 Appendix C: Acer Smart Console Acer Smart Console user interface The Acer Smart Console page opens once you have logged in. This page provides a central location for managing all connected servers. The user interface includes a system status alert indicator, function list, menu bar, function - Acer AR180 F1 | User Manual - Page 151
Health Displays data related to the server's health, such as sensor readings and the event log. This menu has two options: Sensor Readings and Event Log. Sensor Readings Allows you to monitor - Acer AR180 F1 | User Manual - Page 152
134 Appendix C: Acer Smart Console destination, please go to Alert section. To refresh the sensor status, just click Refresh. Event Log Provides a record of system events related to - Acer AR180 F1 | User Manual - Page 153
the mouse mode settings, configure the network settings, configure the Dynamic DNS, configure the remote session settings, configure the SMTP email server settings, create an SSL certificate and manage users. The Configuration menu has the following options: • Alerts • Date and Time • LDAP • RADIUS - Acer AR180 F1 | User Manual - Page 154
136 Appendix C: Acer Smart Console Alerts Allows you to designate up to 15 email recipients The Alerts page allows you to do the following: • Modify: Change the email address or the destination server. • Send Test Alert: Send a test alert to the designated email address. • Delete: Remove pre-set - Acer AR180 F1 | User Manual - Page 155
set the BMC date and time. LDAP (if available) The LDAP option allows you to download the user account list and authentication from the LDAP server and create Acer Smart Console user accounts from this list. - Acer AR180 F1 | User Manual - Page 156
138 Appendix C: Acer Smart Console Configuring LDAP settings 1 On the LDAP Settings page and check Enable LDAP Authentication. 2 Enter the required information to access the LDAP server. 3 Click Save. RADIUS The RADIUS option allows you to configure the RADIUS option. Configuring RADIUS 1 On the - Acer AR180 F1 | User Manual - Page 157
139 Mouse mode The Mouse mode option allows you to set a mouse mode to control your mouse. Setting the mouse mode 1 Select a mouse mode from the Mouse Mode page. • Absolute: Select this setting when using a Microsoft Windows operating system. • Relative: Select this setting when using a Linux - Acer AR180 F1 | User Manual - Page 158
140 Appendix C: Acer Smart Console settings by using DHCP (Dynamic Host Configuration Protocol) or manually. Configuring network settings 1 On the Network Settings page, select whether to obtain an IP address automatically or configure the network settings manually. 2 Click Save. Dynamic DNS The - Acer AR180 F1 | User Manual - Page 159
141 Configuring Dynamic DNS 1 On the Dynamic DNS Settings page, check Enable Dynamic DNS. 2 Enter the required information to access the Dynamic DNS server. 3 Click Save. Remote Session The following options allow you to enable or disable encryption on KVM or Media data during a redirection session. - Acer AR180 F1 | User Manual - Page 160
142 Appendix C: Acer Smart Console SMTP The SMTP option allows you to configure the SMTP (Simple Mail Transfer Protocol) mail server settings. Configuring the SMTP settings 1 On the SMTP Setting page, select a LAN channel number. 2 Enter the IP address of the SMTP server. 3 Enter the username and - Acer AR180 F1 | User Manual - Page 161
143 SSL Upload The SSL Certificate option allows you to upload a SSL certificate manually. Uploading an SSL certificate 1 On the SSL Upload page, click Browse to locate the SSL certificate on your system. 2 Click Upload. - Acer AR180 F1 | User Manual - Page 162
144 Appendix C: Acer Smart Console Users The Users option allows you to create, edit, delete, and view user accounts from the user list. To configure user accounts in - Acer AR180 F1 | User Manual - Page 163
allows you to start a Remote Console session with the host system and manage power remotely. This menu include two options: KVM Remote Console Redirection and Server Power Control. - Acer AR180 F1 | User Manual - Page 164
146 Appendix C: Acer Smart Console KVM Remote Console Redirection The KVM Remote Console Redirection option allows you to start the KVM Remote Console utility and remotely manage the server using the monitor, mouse and keyboard as if you are connected directly to the server. Launching the KVM - Acer AR180 F1 | User Manual - Page 165
147 Launch SOL SOL allows you to launch the remote console by using Serial over LAN. Click Launch SOL. Select the Baud rate from the pull-down menu as your SOL transfer rate. Make sure that the Baud rate selected here matches the Baud Rate set in the BIOS. Once you have selected the Baud rate, and - Acer AR180 F1 | User Manual - Page 166
148 Virtual Media Appendix C: Acer Smart Console Floppy disk This floppy disk option allows you to upload and share images via the BMC. These images will then be emulated to the host server as USB applications. Perform the floppy disk operation On the floppy disk page select an image file, then - Acer AR180 F1 | User Manual - Page 167
upload and share images via the BMC. These images will then be emulated to the host server as USB applications. Perform the CD-ROM operation 1 On the CD-ROM Setting page, enter the share host server. 2 Enter the path to the CD-ROM image file. 3 Enter the user name (optional) and password - Acer AR180 F1 | User Manual - Page 168
Maintenance allows you to upgrade the BMC firmware (including Acer Smart Console and FRU information). Upgrading firmware 1 On to locate the firmware image file. 3 Click Upload to upload the image file to the server. Unite reset Unite reset allows you to reboot the BMC (IPMI) Controller. IP reset - Acer AR180 F1 | User Manual - Page 169
. KVM function description You can launch the KVM Remote Console utility from the Acer Smart Console Remote Control menu. The KVM Remote Console utility enables you to control any programs on the server remotely, using a local keyboard, monitor and mouse. Virtual media Virtual storage Click this - Acer AR180 F1 | User Manual - Page 170
152 Appendix C: Acer Smart Console • English Keyboard: The screen above shows the Virtual Click this item to start video recording on your remote server. Stop Recording:Click this item to stop video recording on your remote server. Playback This feature allows you to playback the media displays - Acer AR180 F1 | User Manual - Page 171
• + • + • + • • • + • Options The options menu allows you to configure the settings for Hotkey, Preferences, Full-Screen Mode, OSD UI support. • Assign: Click a hotkey and select an action from the actions menu, - Acer AR180 F1 | User Manual - Page 172
154 Appendix C: Acer Smart Console and then click Assign to assign the action to the hotkey. • Check this box to use the keyboard as an input device for your console redirection. Once keyboard support is enabled, you can configure repeat key timeout settings. Repeat Key Timeout: Use the handle on - Acer AR180 F1 | User Manual - Page 173
submenu, click Video Stream Control to display the submenu. The Window pop-up menu will display. Check this box to enable Video Stream Flow Control support. Select the correct speed setting. After setting the speed click OK. Full-screen mode This feature allows you to set the video display to the - Acer AR180 F1 | User Manual - Page 174
C: Acer Smart keyboard and mouse. Macro: Click this item to enable Macro support and use the Macro settings features. Video Recording: Click this user(s). IP Address: This item displays the IP Address of the host server. Capture This feature allows you to capture the screen display on your remote - Acer AR180 F1 | User Manual - Page 175
157 Exit Yes: At the prompt, click Yes to exit from remote redirection. No: Click No to return to the current session. - Acer AR180 F1 | User Manual - Page 176
158 Appendix C: Acer Smart Console - Acer AR180 F1 | User Manual - Page 177
Index A Adaptec onboard SATA RAID configuring 109 controller enabling 109 creation 109 Adaptec onboard SATA RAID Configuration Utility entering 109 air duct 8 B backplane board 2.5-inch HDD 12 C controller Intel onboard SATA RAID 107 F front panel 3 H hard disk drives 8 hard drive RAID configuration - Acer AR180 F1 | User Manual - Page 178
160 mounting pattern 121 precautions 118 RAID Volume creating 109 rear panel 6 S safety Index CD or DVD xiv server management tools 106 system boards backplane board 12 mainboard 9 riser board 14 system tour 1, 15, 23, 57, 95
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AR180 F1 Series
User Guide