Acer Aspire 3050 Aspire 5050 / 3050 Service Guide - Page 83

Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Use the following table with the verified symptom to determine which page to go to. Symptoms (Verified) Go To Power failure. (The power indicator does not go on or stay on.) "Power System Check" on page 77. POST does not complete. No beep or error "Power-On Self-Test (POST) Error codes are indicated. Message" on page 80 "Undetermined Problems" on page 94 POST detects an error and displayed messages on screen. "Error Message List" on page 81 Other symptoms (i.e. LCD display problems "Power-On Self-Test (POST) Error or others). Message" on page 80 Symptoms cannot be re-created (intermittent problems). Use the customer-reported symptoms and go to "Power-On Self-Test (POST) Error Message" on page 80 "Intermittent Problems" on page 93 "Undetermined Problems" on page 94 Chapter 4 75