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Acer Aspire 5532 Acer Aspire 5532 Notebook Series Service Guide - Page 129

Troubleshooting, Common Problems

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Troubleshooting Chapter 4 Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Use the following table with the verified symptom to determine which page to go to. Symptoms (Verified) Go To Power On Issue Page 120 No Display Issue Page 121 LCD Failure Page 123 Internal Keyboard Failure Page 123 TouchPad Failure Page 124 Internal Speaker Failure Page 124 ODD Failure Page 127 WLAN Failure Page 130 Thermal Unit Failure Page 130 Other Functions Failure Page 131 Intermittent Failures Page 132 Undermined Failures Page 132 4. If the Issue is still not resolved, see "Online Support Information" on page 187. Chapter 4 119

Section	Page
System Specifications	11
Features	11
System Block Diagram	14
Your Acer Notebook tour	15
Front View	15
Closed Front View	16
Rear View	17
Left View	17
Right View	18
Bottom View	18
Indicators	20
TouchPad Basics	21
Using the Keyboard	22
Lock Keys and embedded numeric keypad	22
Windows Keys	23
Hot Keys	24
Special Key	25
Using the System Utilities	26
Acer GridVista (dual-display compatible)	26
Hardware Specifications and Configurations	27
System Utilities	33
BIOS Setup Utility	33
Navigating the BIOS Utility	33
Aspire 5532 BIOS	34
Information	34
Main	35
Security	36
Boot	39
Exit	40
BIOS Flash Utilities	41
DOS Flash Utility	42
WinFlash Utility	43
Remove HDD/BIOS Password Utilities	44
Machine Disassembly and Replacement	49
Disassembly Requirements	49
Pre-disassembly Instructions	50
Disassembly Process	50
External Module Disassembly Process	51
External Modules Disassembly Flowchart	51
Removing the Battery Pack	52
Removing the SD Dummy Card	53
Removing the Lower Covers	54
Removing the Optical Drive Module	55
Removing the DIMM Modules	57
Removing the WLAN Module	58
Removing the Hard Disk Drive Module	60
Main Unit Disassembly Process	62
Main Unit Disassembly Flowchart	62
Removing the Switch Cover	63
Removing the Keyboard	64
Removing the LCD Module	65
Removing the Upper Cover	69
Removing the Power Board	73
Removing the Left Speaker Module	74
Removing the Right Speaker Module	76
Removing the TouchPad Bracket	78
Removing the Mainboard	80
Removing the RTC Battery	81
Removing the Thermal Module	82
Removing the CPU Fan	84
Removing the CPU	86
LCD Module Disassembly Process	87
LCD Module Disassembly Flowchart	87
Removing the LCD Bezel	88
Removing the Camera Module	89
Removing the LCD Panel	90
Removing the LCD Brackets and FPC Cable	92
Removing the Antennas	94
LCD Module Reassembly Procedure	97
Replacing the Antennas	97
Replacing the LCD Panel	100
Replacing the Camera Module	102
Replacing the LCD Bezel	103
Main Module Reassembly Procedure	105
Replacing the CPU	105
Replacing the CPU Fan	106
Replacing the Thermal Module	106
Replacing the Mainboard	107
Replacing the TouchPad Bracket	108
Replacing the Right Speaker Module	110
Replacing the Left Speaker Module	111
Replacing the Power Board	112
Replacing the Upper Cover	112
Replacing the LCD Module	116
Replacing the Keyboard	121
Replacing the Switch Cover	122
Replacing the Hard Disk Drive Module	122
Replacing the WLAN Module	124
Replacing the DIMM Modules	124
Replacing the ODD Module	125
Replacing the Lower Covers	125
Replacing the SD Dummy Card	126
Replacing the Battery	127
Troubleshooting	129
Common Problems	129
Power On Issue	130
No Display Issue	131
Random Loss of BIOS Settings	132
LCD Failure	133
Built-In Keyboard Failure	133
TouchPad Failure	134
Internal Speaker Failure	134
HDD Not Operating Correctly	136
ODD Failure	137
Wireless Function Failure	140
Thermal Unit Failure	140
External Mouse Failure	141
Other Failures	141
Intermittent Problems	142
Undetermined Problems	142
Post Codes	143
Jumper and Connector Locations	147
Top View	147
Bottom View	148
Power Board	149
Clearing Password Check and BIOS Recovery	150
Clearing Password Check	150
Clear CMOS Jumper	150
BIOS Recovery by Crisis Disk	151
FRU (Field Replaceable Unit) List	153
Aspire 5532 Exploded Diagrams	154
Main Assembly	154
Base Assembly	156
Rear Assembly	157
Aspire 5532 FRU List	158
Model Definition and Configuration	166
Test Compatible Components	181
Microsoft® Windows® OS Environment Test	182

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