Acer Aspire 9400 Aspire 7100/9400 and TravelMate 5100/5600 Service Guide
Acer Aspire 9400 Manual
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- Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 1
TravelMate5600/5100&Aspire9400/7100 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on TravelMate5600/5100 & Aspire9400/7100 service guide. Date Chapter Updates 2 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 3
specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 4
additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. 4 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 5
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 6
Disassembly and Replacement 49 General Information 50 Removing the Battery Pack 51 Removing the miniPCI/Memory/HDD Module/Keyboard . . . 52 Seperate the LCD module and main unit 55 Disassemble the main unit 56 LCD Disassembly 63 HDD Disassembly 65 ODD Disassembly 66 Chapter4 Troubleshooting - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 7
per slot Maxium memory up to 2GB with two 1GB SODIMMs 512KB system/video BIOS in flash ROM; shadow RAM supported Dual Channel support Display T T T 17 WXGA TFT LCD, 1440 x 900 pixel resolution , supporting simultaneous multi-window viewing on dual displays via Acer GridvistaTM Nvidia® GeForceTM - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 8
memory, supporting microphone Two speakers (high quality) 1.5W/9cc each HD Audio codec Codec specification requires: T HD Audio interface T 10 DAC (7.1ch + 2ch); 2 ADC support T LAN: Fast Ethernet; Wake-on-LAN support T WPAN: Bluetooth® 2.0 + EDR (Enhanced Data Rate) T WLAN: Intel® PRO/Wireless - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 9
, supporting Acer Acer SignalUpTM wireless technology (for Aspire 9400 TravelMate 5600 series) T WLAN: Integrated Acer InviLinkTM 802.11b/g Wi-Fi CERTIFIED solution, supporting Acer SignalUpTM wireless technology (for Aspire 7100 / TravelMate 5100 series) I/O Ports T T T T T T T T T One VGA port - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 10
G72M-V 24,25 ENE CB1410 24,25 RGB CRT 14 VRAMx4 LVDS LCD 13 24,25 PWR SW CP2211 25 PCMCIA ONE SLOT 25 Block Diagram SATA 24,25 PATA USB HDD CDROM 20 20 USB 5 PORT 21 SATA 24,25 (co-lay) MINI USB 21 BlueTooth Golden Finger 30 KBC ENE KB3910 29 Xbus BIOS ROM 512 K PM39LV040-70JCE - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 11
Outlook View Front Open View Aspire 9400/7100 Just for Starters... # Icon Item Description Chapter 1 5 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 12
TravelMate 5600 Display (LCD), wireless LAN communications. 4 # Icon # Icon 5 N/A 6 N/A 7 N/A 8 Bluetooth communication Press to enable/disable Bluetooth function. Lights to button indicate the status of Bluetooth Battery indicator Indicates the computer's battery status. 6 Chapter 1 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 13
Indicates the status of Bluetooth communication. indicator "Launch keys" on page 10 11 Wireless communication Indicates the status of wireless LAN communication. indicator 12 N/A Palmrest Comfortable support area for your hands when you use the computer. 13 N/A Keyboard For entering data - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 14
3 N/A Optical disk access Lights up when the optical drive is active (location indicator depends on model). 4 N/A NotOep:tical drive eject II PC Card. 3 Three USB 2.0 ports Connect to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera). 4 N/A Ventilation slots - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 15
2 Cooling fan 3 Mini PCI card bay 4 Ventilation slots 5 Memory compartment 6 Hard disk bay 7 Battery lock 8 Battery bay Description Description DResecrleipatsioens the battery for removal. Helps keep the computer cool. Note NOTNEot:eDo not cover or obstruct the opening of the fan. Houses the - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 16
cover is activated. Item Description Num Lock activity Lights up when Num Lock is activated. Power Indicates the status of computer's power status. Battery Indicates the computer's battery status. Bluetooth Indicates the status of Bluetooth communication. Wireless - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 17
- programmable button. "Lau"nLachunMchanMaagnear"georn" poangpeag32e 32 EasyE-laasuy-nlachunIbtcuehtmtbountton DefDaeuflat ualptpalpicpalticioantion Default Application Acer Empowering Technology (User-programmable) Mail Web Browser P Email application (User-programmable) Internet browser (User - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 18
Touchpad The build-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The touchpad is located in the middle of the palm rest area, providing maximum comfort and efficiency. Touchpad Basics - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 19
keys on Type numbers in a normanner embedded keypad Cursor-control keys Hold while using cursoron embedded control keys. keypad Main keyboard Hold while typing letters on keys embedded keypad. Num Lock off Hold while using cursor-control keys. Type the letters - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 20
Keys The keyboard has two keys that perform Windows-specific functoins. Windows logo key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: + Tab (Activates the - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 21
the definition and functionality of the unit hot keys. Launches the Acer eSetting in Acer Empowering Technology. See "Acer Empowering Technology" Launches the Acer ePower Management in Acer Empowering Technology. See "Acer Empowering Technology" Puts the computer in Sleep mode Display toggle Screen - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 22
.microsoft.com/typo graphy/faq/faq12.htm The US Dollar Sign 1. Open a text editor or word processor. 2. Either press < > at the bottom-right of the keyboard, or ho and then press the key at th the upper-center of t - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 23
so you can view multiple windows on the same screen. To access this function, please go to Start, All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below: Start All PStarort gArllaPmrogsrams AcerAGcrideVrisGta ridVista 12 2 13 1 3 2 13 24 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 24
Windows XP only. Note: Note: Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the Launch Manager by clicki"nEgaosny-lSatuanrct,hAblul tPtornosg"roanmpsa,gaend22then Launch Manager to start the application. Norton AntiVirus - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 25
click Scan. Finished 5. When the scan is complete, a scan summary appears. Click Finished. You can schedule customized virus scans that run unattended on specific dates and times or at periodic intervals. If you are using the computer when the scheduled scan begins, it runs in the background so - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 26
memory and registry settings. T Acer eRecovery Management backs up/recovers data flexibly, reliably and completely. T Acer eSettings Management accesses system information and adjusts settings easily. T Acer Acer ePower Management extends battery power via versatile usage profiles. T Acer - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 27
Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protexts your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 28
USB MP3 drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system. T Optical drive deivces - includes any kind of CD-ROM or DVD-ROM drives. T Floppy disk drives - 3.5-inch disks only. To activate Acer - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 29
Management is a system optimization tool that boosts the performance of your Acer notebook. It provides you with the following options to enhance overall system performance: T Memory optimization - releases unused memory and check usage. T Disk optimization - removes unneeded items and files - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 30
on your system's HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: T Password protection. T Recovery of applications and drivers. T Image/data backup: T Back up to HDD (set recovery point). T Back up to CD/DVD. T Image/data recovery tools: T Recover from - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 31
ODD, if your computer has one), including your Acer ezDock. Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 32
and easily connect to both wired and wireless networks in a variety of locations. To access this utility, either click on the "Acer eNet Management" icon on your notebook, or start the program from the Start menu. You also have the option to set Acer eNet Management to start automatically when you - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 33
Acer Mode The default setting is "Maximum Performance." You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, Memory the main screen. Battery status For real-time battery life estimates based on current - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 34
You can also click "Advanced Settings" to: T Set alarms. T Re-load factory defaults. T Select what actions will be taken when the cover is closed, and set passwords for accessing the system after Hibernation or Standby. T View information about Acer ePower Management. 28 Chapter 1 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 35
Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolutions: XGA and SVGA. Chapter 1 29 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 36
controller Hard disk drive controller Keyboard controller DVI controller PCMCIA controller BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package BIOS password control Specification Phoenix Phoenix First BIOS 1MB CMOS Boot Block Flash Memory 1MB 40 pin TSOP Set by setup manual - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 37
Supports DIMM voltage Memory module combinations . LAN Interface Item Supports LAN protocol LAN chip LAN connector type Feature . Wireless LAN Card Type Mode Item Antenna Support Modem Interface Item Data modem data baud rate (bps) Supports modem protocol Modem connector type Specification - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 38
of slots Access location Supports 32 bit CardBus ENE CB1410 Type II One Right Side Yes Specification Keyboard Item Keyboard controller Keyboard vendor & model name Total number of keypads Touchpad with 4-way integrated scroll button Specification ENE KB3910 New Acer Ergo keyboard T 105/106 keys - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 39
Keyboard Feature Item Four easy-launch buttons Battery Item Vendor & model name Battery Type Number of battery cell Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 9 Specification T Support : Battery Negative Terminal 17.1" LCD Panel Item Vendor & model name Screen Diagonal (mm) Active Area - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 40
LCD Panel Item Surface Treatment Typical White Luminance (cd/m2) also called Brightness Contrast Ratio Response Time (Optical Rise Time+Fall Time)msec Normal Input Voltage of Power Supply Power Consumption (watt) Weight Physical Size(mm) Electrical Interface Support Item Specification Vendor - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 41
(OVP) Over Current Protection(OCP) Short circuit protection Electrostatic discharge (ESD) Dielectric Withstand Voltage Primary to secondary Leakage current Regulatory Requirements Specification Shall less than 5 sec at least 5ms (@115 Vac input, full load) 29V Output current limit is 5A(Max mode - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 42
DMA Mode 5) 5V(DC) +/- 5% 5V(DC) +/- 5% 8X DVD Dual Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Access Time(Typical) Buffer Memory Interface Specification PHILIPS SDVD8441 Sustained: DVD:10.9Mbytes/sec(Typ) CD: 3650Kbytes/sec(Typ) DVD: Random Access: 130 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 43
Manual load Max. 1500 mA 5 V +/- 5 % (Operating) 24X Combo Drive Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Access Time(Typical) Buffer Memory RW, Multi-Border DVD-R/DVDRW, Multi-Session DVD+R, DVD+RW, DVD-RAM CD(write): CD-DA, CD ROM Mode-1, CD-ROM/XA Mode - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 44
Specification Manual load/DC brushless motor system Max. 1200mA 5 V +/- 5 % (Operating) 8X Super Multi Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Access Time(Typical) Buffer Memory /multi session, DVD-RW, DVD+RW, DVD-RAM CD-DA, CD ROM Mode-1, CDROM/XA Mode - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 45
S3) Sleeping State (S4) Power Management CPU Power Down VGA Power Down PCMCIA Suspend Audio Power Down Hard Disk Power 39.9mm(H) 3.79Kg Environmental Requirements Item Temperature Operating Non-operating Humidity Operating Altitude Specification +5 ~ +35°C -20 ~ +65°C (storage package) 20% ~ - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 46
problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS user to save CMOS setting and Security, Boot and Exit. Follow these instructions: T To choose a menu, use Specific Help part of the screen. Read this carefully when making - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 47
BIOS Version: v0.09 VGA BIOS Version: 1227 KBC Version: 07.06 Serial Number: 814G501003G6010006FKS00 Asset Tag Number: Product Name: Manufacturer Name: None TravelMate 5100 Acer the BIOS version of system This field reports the VGA version of the system This field reports the keyboard - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 48
memory size of system base memory. The size is fixed to 640KB. This field reports the memory size of the extended memory in the system. Extended Memory size = Total memory size - 1 MB VGA Memory it will be in LCD only mode. Both: Simultaneously enable both the integrated LCD screen and the system's - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 49
Parameter F12 Boot Menu D2D Recovery Description When this is selected, users can modify device boot priority by pressing F12 key during POST. When this is not selected, device boot priority will not be adjustable during POST. Allow user to enable/disable the Disk-to-Disk recovery 43 Chapter 2 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 50
Password on Boot: [Enter] [Enter] [Disabled] [Disabled] Item Specific Help Supervisor Password controls accesses of the setup utility. F1 Help to set the administrator password. When set, this password protects the BIOS Setup Utility from unauthorized access. [Set]: System password is set [ - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 51
drive password currently can not be changed or disabled. To change or disable it, turn off the system and enter Setup immediately after turning it back on. Press [Enter] to input change, or disable hard drive password. Defines whether a password is required or not while the events defined in this - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 52
User can now type password in field "Enter New Password", and re-enter password in field "Confirm New Password" for verification. If the verification is OK: The password setting is complete after user presses enter. Setup Notice Changes have been saved. [ continue] If the current password entered - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 53
module bay and onboard LAN device. PhoenixBIOS Setup Utility Info. Main Security Boot Exit +Hard Drive Floppy Drive CD-ROM/DVD Drive Network Boot Item Specific Help Use < > or < > to select a device, then press to move it up the list, or to move it down the list. Press - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 54
Utility Security Boot Exit Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6 Change Values Enter Select 4 Sub-Menu F9 Setup - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 55
T Plastic flat head screw driver T Tweezers NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. When you remove the stripe cover, please be careful not to - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 56
gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. 50 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 57
disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery type of screws together during service disassembling. Please also remember the screw - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 58
Removing the Battery Pack 1. Release the battery lock. 2. Slide the battery latch. 3. Remove the battery pack. 52 Chapter 3 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 59
the miniPCI/Memory/HDD Module/Keyboard Removing the miniPCI and Memory 1. Remove the two screws securing the miniPCI cover. 2. Remove the miniPCI cover. 3. Disconnect the wireless antenna. 4. Remove the wireless LAN card. 5. Remove the two screws securing the RAM door and remove the RAM door - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 60
Remove the three screws that secure the HDD cover. 2. Remove the HDD cover. 3. Pull the HDD outward a little bit and remove the HDD. Removing the keyboard 1. Open the notebook. 2. Remove the middle cover. 3. Release the four keyboard latches. 4. Pull the keyboard and trun it over. 5. Disconnect the - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 61
6. Remove the keyboard from the main unit. Chapter 3 55 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 62
off the tape on the wireless antenna. 3. Pull out the wireless antenna. 4. Remove the two screws securing the LCD hinge on the bottom. 5. Remove the two screws securing the LCD hinge on the rear panel. 6. Remove the two screws securing the LCD hinge as shown. 7. Remove the LCD module from the main - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 63
Disassemble the main unit Separate upper and lower case 1. Disconnect the touchpad board FFC from the mainboard 2. Disconnect the function keyboard FFC from the mainboard. 3. Remove the three screws on the upper case. 4. Remove the 25 screws on the lower case. 5. Lift up the upper case - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 64
and lower case. Removing the Function Keyboard 1. Disconnect the function keyboard FFC from the function keyboard. 2. Remove the four screws securing the function keyboard bracket. 3. Remove the function keyboard bracket. 4. Pull the function keyboard up, disconnecting the microphone cable and - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 65
3. Remove the touchpad board. Removing the ODD 1. Remove the ODD from the main unit. Chapter 3 59 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 66
Removing the Dummy Card 1. Remove the dummy card from the main unit. Removing the Mainboard 1. Disconnect the fan cable from the mainboard. 2. Disconnect the speaker cable from the mainboard. 3. Remove the four screws securing the mainboard. Chapter 3 60 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 67
4. Remove the mainboard. Removing the System Fan 1. Remove the two screws securing the heatsink. 2. Remove the heatsink. Removing the Speakers 1. Remove the four screws securing the left and right speakers. 2. Tear off the tape on the speaker cable. 3. Remove the speakers from the lower case. - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 68
Module 1. Remove the five screws securing the heatsink. 2. Remove the heatsink module from the mainboard. Removing the CPU 1. Turn the screw counterclockwise with a flat screw driver to release the CPU. 2. Remove the CPU from the CPU socket. Chapter 3 62 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 69
board and turn it over, disconnect the cables from the inverter board as shown, and remove the inverter board. 6. Remove the four screws securing the LCD panel. 7. Remove the LCD panel from the LCD cover. 8. Remove the left and right LCD hinge from the LCD cover. 63 Chapter 3 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 70
antenna. 10. Remove the antennas from the LCD cover. 11. Remove the four screws securing the left LCD bracket. 12. Remove the left LCD bracket from the LCD panel. 13. Remove the four screws securing the right LCD bracket. 14. Remove the right LCD bracket from the LCD panel. 15. Tear off the tape on - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 71
HDD Disassembly 1. Remove the four screws securing the HDD bracket. 2. Remove the HDD from the HDD bracket. 65 Chapter 3 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 72
ODD Disassembly 1. Remove the two screws securing the ODD bracket. 2. Remove the ODD bracket from the ODD. Chapter 3 66 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 73
67 Chapter 3 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 74
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Duplicate symptom and obtain the failing - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 75
Keyboard Test. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. Reconnect the keyboard cables. 2. Replace the keyboard. 3. Replace memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 76
pack. 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply check in the following list: T "Check the - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 77
the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board. Touchpad check If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. After rebooting, run Tracking Pad PS2 Mode Driver - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 78
original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 83. The following lists the error messages that the BIOS - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 79
System CMOS checksum bad - Default configuration used Real time clock error Previous boot incomplete - Default configuration used Invalid System Configuration Data Operating system not found FRU/Action in Sequence See "Keyboard or Auxiliary Input Device Check" on page 68 RTC battery Run BIOS Setup - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 80
. Main board. Power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter.) See "Power System Check" on page 69 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power-on indicator turns on and LCD is blank. But you can see POST on an - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 81
Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow Test CPU bus-clock - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 82
Initialize EISA board Test keyboard Set key click if enabled Enable USB devices Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 83
beep before boot Terminate QuietBoot (optional) Check password (optional) Initialize ACPI BIOS Prepare Boot Initialize SMBIOS Initialize PnP Option ROMs Clear parity checkers Display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Chapter 4 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 84
F4h F5h F6h F7h Beeps POST Routine Description Initialize notebook docking late Force check (optional) Extended checksum (optional) Redirect Int 15h to enable remote keyboard Redirect Int 13h to Memory Technologies Devices such as ROM, RAM, PCMCIA, and serial disk. Redirect Int 10h to enable - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 85
work). LCD cable LCD inverter LCD Main board Enter BIOS Utility to execute "Load Setup Default Settings", then reboot system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't work). LCD cable LCD inverter LCD Main board Reconnect the LCD cable LCD cable LCD Main board - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 86
Memory count (size) appears different from actual size. System can power on, but you hear two long beeps: "B--, B--" and the LCD is blank. Action in Sequence Enter BIOS Setup Utility to execute "Load Default Settings" then reboot system. RAM driver Speaker Main board Speaker Main board Audio driver - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 87
. USB does not work correctly Print problems. Parallel port device problems Action in Sequence Enter BIOS Setup Utility to execute "Load Setup defaults", then reboot system. Reconnect hard disk/CD-ROM drives/FDD or other peripherals. Main board Press Fn+F5, LCD/CRT/Both display switching Keyboard - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 88
work correctly. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on page 83 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 89
to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the diagnostic test for the system board in loop mode at - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 90
1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4. Power-on the computer - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 91
Jumper and Connector Locations Top View Chapter 5 Item 1 3 Chapter 5 Description DC-in Jack CRT connector Item 2 4 Description USB connector RJ11&RJ45 connector 84 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 92
MDC connector Main battery connector Mini PCI connector CPU DIMM slot HDD connector Microphone-in jack Cardbus controller LAN controller Item 6 8 10 12 14 16 18 20 22 Description MDC board connector ODD connector VGA North bridge South bridge Line-in jack Line-out jack USB connector BIOS ROM 85 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 93
Bottom View Item 1 3 5 7 9 Description Keyboard controller Lid switch connector PCMCIA connector Touchpad board connector LCD cable connector Item 2 4 6 8 Description Keyboard connector System fan connector Function keyboard connector Speaker connector Chapter 5 86 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 94
87 Chapter 5 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 95
information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed service guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 96
11 13 15 17 19 Description T/P bracket Function keyboard FFC Upper case Lower case HDD cover DIMM cover ODD bezel HDD Mainboard LCD module Item 2 4 6 8 10 12 14 16 18 20 Description T/P FFC T/P board Middle cover Optional cover Mini PCI cover HDD cover ODD Battery Function keyboard 88 Chapter 6 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 97
List Category ADAPTER N/A BATTERY N/A BOARD N/A Part Name Description Acer Part No. ADAPTER 65W DELTA SADP-65KB DBE ADAPTER 65W LITEON PA-1650-02WR ADT 65W DELTA SADP-65KB DBE ADT 65W LITEON PA-165002WR AP.06501.007 AP.06503.011 BATTERY PACK LI-MN 6CELL 2.0MAH SANYO BATTERY PACK LI+ 6CELL - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 98
Acer Part No. MB.TC901.002 Aspire 9400 64M MAINBOARD MYALL W/ MODEM & MODEM CABLE & RTC BATTERY W/O CPU & MEMORY Aspire 7100/5100 MAINBOARD MYALL W/ MODEM & MODEM CABLE & RTC BATTERY W/O CPU & MEMORY Aspire 5600 64M MAINBOARD MYALL W/ MODEM & MODEM CABLE & RTC BATTERY W/O CPU & MEMORY Aspire 5600 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 99
3PIN UK BK POWER CORD 3A 250V 3PIN UK POWER CORD ACA / ACNZ POWER CODE 7A 125V 2PIN JAPAN CASE / COVER / BRACKET ASSEMBLY MIDDLE COVER Description CORD 10A 250V 3P ITALY BK Acer Part No. 27.01518.711? CORD ITALY 10A 250V 3P BK 27.01518.611 CODE 10A 250V 3P SWISS BK 27 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 100
Name MINI PCI COVER Description ASSY MINIPCI COVER MYALL Acer Part No. 42.TCBV1.003 N/A MINI CARD COVER ASSY MINICARD COVER 42.TCBV1.004 MYALL HDD COVER ASSY HDD COVER MYALL 42.ACKV1.001 DIMM COVER ASSY DIMM COVER MYALL 42.TCBV1.002 LED BOARD SUPPORT BRACKET U-CASE SUP. BKT L MYALL - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 101
Category Part Name LCD BRACKET LEFT Description "BRKT LCD 17.1"" L MYALL" Acer Part No. 33.TCBV1.005 HINGE PACK LEFT/RIGHT HINGE PACK LEFT/RIGHT 6K.TCBV1.001 HDD CHASSIS ASSY HDD CHASSIS MYALL 33.TCBV1.003 N/A "LCD PANEL 17.1"" W/ "ASSY LCD 17.1"" PANEL-TM TBD LOGO" MYALL " N/A "LCD - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 102
Category HDD / HARD DISK DRIVE Part Name DVD-RW MODULE 24X DUAL GBASE W/BEZEL DVD-RW DRIVE Description ASSY DVD DUAL TOSHIBA TS-L532U DUAL TOS/TS-L532U W/ BOLSENA BZ DUAL PHI/SDVD8441 NO BZL MORAR Acer Part No. 6M.TCBV1.002 KU.00801.005 KU.00809.002 ASSY SUPER MULTI TSST TS- 6M.TCBV1.003 L632D - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 103
Category Part Name HDD MODULE 60G 4200RPM PATA HDD 60G 4200RPM SEAGATE ST960812A HDD HGST HTS421260H9AT00 HDD 60GB TOSHIBA MK6025GAS HDD MODULE 60G 5400RPM PATA HDD 60GB SEAGATE ST96812A HDD 60GB TOSHIBA 5400RPM Acer Part No. TBD KH.06001.006 KH.06007.009 KH.06004.004 TBD KH.06001.007 KH.06004.007 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 104
ROH HDD 120GB HGST 0A26308 ROHS ASSY HDD 120G SEAGATE MYALL HDD 120GB SEAGATE ST9120821A HDD 120GB TOSHIBA 5400RPM Acer Part No. KH.08008.027 TBD KH.10001.006 KH.10007.002 KH.10004.001 TBD KH.10001.007 KH CCI UMA MYALL 34.TCBV1.001 FAN FAN FAN SUNON MYALL 23.TCBV1.004 KEYBOARD 96 Chapter 6 - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 105
ITALIAN AS9400/7100 KEYBOARD DARFON FRENCH AS9400/7100 KEYBOARD DARFON SWISS/G AS9400/7100 KEYBOARD DARFON PORTUGUESE AS9400/7100 KEYBOARD DARFON ARABIC AS9400/7100 KEYBOARD DARFON BELGIUM AS9400/7100 KEYBOARD DARFON SWEDEN Description AS9400/7100 KEYBOARD DARFON US INTERNATIONAL Acer Part No. KB - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 106
DARFON HEBREW AS9400/7100 KEYBOARD DARFON RUSSIAN AS9400/7100 KEYBOARD DARFON SLOVENIA (SLO) AS9400/7100 KEYBOARD DARFON CROATIA (CR ) COMMUNICATION MODULE N/A WIRELESS ANTENNA LEFT/RIGHT LCD "LCD 17"" WXGA+ AU B170PW03 V4 GLARE " "LCD 17"" WXGA+ LG LP171WP4-TL02 GLARE" "LCD 17""WXGA+ QDI - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 107
Category N/A MEMORY MICROPHONE Part Name PCMCIA SLOT 4PIN Description CONN CARDBUS 4P 5933000L0C Acer Part No. 22.T28V1. SCREW LCD SCREW RUBBER LCD SCREW RUBBER LOGO PLATE FOR PANEL LOGO PLATE FOR BEZEL RUB LCD RUBBER CUSHION BOLSENA RUBBER SCREW MYALL PLT LOGO PANEL "PLT BEZEL PLATE ""ACER "" - Acer Aspire 9400 | Aspire 7100/9400 and TravelMate 5100/5600 Service Guide - Page 108
Category N/A Part Name SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW SCREW NONNYLOK SCREW M3x4(86.9A524.4R0) SCRW M2*4 WAFER NI SCREW NI M2*6L SCRW M2.5*L3(NON NYLOK) Acer Part No. 34.00015.081 86.T39V1.002 86.00D28.330 86.00D29.620 86.00D47.630 86.00E25.723 86.