Acer Aspire A311-31 User Manual

Acer Aspire A311-31 Manual

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  • Acer Aspire A311-31 | User Manual - Page 1
    USER'S MANUAL
  • Acer Aspire A311-31 | User Manual - Page 2
    1 / Aspire 3 Covers: A111-31 / A311-31 This revision: February 2018 Important This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features described in this manual may not be supported
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    guides 5 Basic care and tips for using your computer 5 Turning your computer off 5 Taking care of your computer 6 Taking care of your AC adapter 7 Cleaning and servicing 7 Your Acer Bluelight Shield 31 Securing your information 59 Troubleshooting 60 Troubleshooting tips 60 Error
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    • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using Acer's bundled software
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    Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting. Once you have connected to the internet, you can download updates for your computer from: http://go.acer.com/?id=17883 1. The link will open the Acer Support
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    of your computer Your computer will serve you well if you take care of it. • Only use the adapter provided with your device, or an Acer- approved adapter to power your device. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator
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    of all equipment plugged into a single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off the computer. 2. Disconnect the AC adapter does not work normally, please contact your nearest authorized Acer service center.
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    NOTEBOOK TOUR After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer. Screen view 1 3 2 # Icon Item 1 Webcam 2 Screen 3 Microphone Description Web camera for video communication. A light next to the webcam indicates that the webcam
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    Keyboard view 1 Your Acer notebook tour - 9 4 3 2 # Icon Item 1 Keyboard 2 Touchpad 3 Power button Description For entering data into your computer. See "Using the keyboard" on page 13. Touch-sensitive pointing
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    10 - Your Acer notebook tour Right view 1 23 4 # Icon Item Description Accepts one Secure Digital (SD, SDHC 1 SD card reader or SDXC) card. Only one card can operate
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    Rear view Your Acer notebook tour - 11 123 4 # Icon Item 1 HDMI port Description Supports high-definition digital video connections. 2 USB ports Connect to USB devices. 3 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000based network. Pull the
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    reinstalling the battery. Insert a paperclip into the hole and press for four seconds. Houses the computer's main storage. You may upgrade your computer's main storage. Acer recommends asking an approved service center to do this. Houses the computer's memory. You may upgrade your computer's memory
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    Using the keyboard - 13 USING THE KEYBOARD The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Special keys Your computer's keyboard includes keys that activate special functions. The function of each key is clearly marked
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    14 - Using the keyboard Note If you prefer F1 to F12 keys as standard function keys, you can change function key as default behavior in BIOS utility. Press Fn key and special key to activate the special function keys. Hotkeys The computer uses hotkeys (key combinations) to access function keys
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    is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using. Touchpad gestures Single-finger slide
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    Precision Touchpad Three-finger press Lightly tap the touchpad with three fingers to open Cortana (if your computer supports Cortana) or open the Search Windows (if your computer does not support Cortana). Three-finger swipe Swipe across the touchpad with three fingers. • Swipe up to open Task View
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    Using the Precision Touchpad - 17 Changing touchpad settings To change the touchpad settings to suit your personal requirements, please do the following. 1. In the icon tray in the lower right-hand corner of the screen, select the Notifications icon to open the Notifications pane. 2. Select All
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    18 - Using the Precision Touchpad
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    Recovery - 19 If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 51) do not help, you can recover your computer. This section describes the recovery tools available on your computer. Acer provides Acer Care Center, which allows you to
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    20 - Recovery 2. Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive window. 3. Make sure Back up system files to the recovery drive is selected and click Next. 4. Plug in the USB drive and wait for the PC to detect the USB drive then click Next.
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    LAN drivers. You can use these backups to install the wireless and LAN drivers if you install another operating system. 1. From Start, select Acer then Acer Recovery Management. 2. Select the Backup tab and click Get started for Backup wireless and LAN drivers. Choose a folder to save your drivers
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    22 - Recovery 2. Select the Restore tab and click Get started to Choose an option. 3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. 4.
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    been reset back to its factory default settings without removing your personal files. Reset this PC and remove everything 1. From Start, select Acer then Acer Recovery Management. 2. Select the Restore tab and click Get Started to Choose an option. 3. Select Remove everything to reset your PC back
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    24 - Recovery your computer. This process will take longer, but will be more secure. Warning Selecting "Remove files and clean the drive" will remove all of your personal files and accounts, along with pre-existing drivers that may affect your Windows installation. 5. Click Reset to continue. 6. You
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    , or a separate Bluetooth dongle plugged into the computer's USB port (if no internal Bluetooth adapter is available). Note Please check your devices owner's manual to determine how to turn on its Bluetooth adapter. Enable Bluetooth and add a device Every new device must first be "paired" with your
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    devices not having any inputs (as in a headset), the passcode is hardcoded into the device (usually "0000" or "1234"). Consult your device's user manual for more information. You can also enter the Bluetooth settings by selecting the Notifications icon in the lower right-hand corner of the screen to
  • Acer Aspire A311-31 | User Manual - Page 27
    from home, you'll need to sign up for internet services from an ISP (Internet Service Provider) -- usually a phone or cable company -- that will informed that it is safe to do so by the cabin crew. Acer notebook computers feature an Airplane mode hotkey that turns the network connection
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    28 - Connecting to the Internet To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network's name and password (if necessary). If you are trying
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    Connecting to the Internet - 29 4. Once you select a wireless network, select Connect. 5. If required, enter the network's password.
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    30 - Connecting to the Internet Connecting with a cable Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you'll be ready to get online.
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    BLUELIGHT SHIELD Bluelight Shield - 31 The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for 'Acer Quick Access' in the Start Menu. From here you can toggle Bluelight Shield on or off, and you can
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    Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you're traveling • How to get the most out of your battery
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    ) for maximum security. Important Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center.
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    34 - Securing your computer Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility. If
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    's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press F2 while the computer logo is being displayed. Boot sequence To set the
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    Note If Fast startup is off, your computer will take longer to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1. Press the Windows key or select the Windows Start button then select Settings > System > Power & sleep. 2. Select
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    Power management - 37 4. Select Change settings that are currently unavailable. 5. Scroll down and disable Turn on fast startup. 6. Select Save changes.
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    you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned
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    Battery pack - 39 Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack. The battery
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    40 - Battery pack Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect
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    Traveling with your computer - 41 TRAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2.
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    42 - Traveling with your computer You can put the computer in Sleep mode by pressing the Sleep hotkey or by closing the display. When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep
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    with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed Setup Guide. Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes by keeping
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    44 - Traveling with your computer Traveling with the computer Important Check with your airline for any special requirements for travelling with Lithium batteries. When you are moving within a larger distance, for instance, from your office building to a client's office building or traveling locally
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    Traveling with your computer - 45 Preparing the computer Prepare the computer as you would normally prepare it for traveling. What to bring with you Bring the following items with you: • AC adapter. • Power cords that are appropriate for your destination(s). • Additional printer driver files if you
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    Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer
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    Acer computers have a black tongue in the port, while USB 3.0 ports have a blue tongue. For best performance, USB 3.0 devices should always be plugged into USB 3.0 ports. Consult your device's documentation to see which standard it supports Some USB 3.0 ports support charging devices when the
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    48 - SD card reader SD CARD READER SD (Secure Digital) cards are used in a wide selection of digital cameras, tablets, media players and cellular phones. Inserting an SD card 1. Align the card so that the connector points towards the port, with the connectors facing down. 2. Carefully slide the
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    on the computer. 3. Connect the monitor power cable and plug it into a properly grounded wall outlet. 4. Follow any setup instructions in the monitor's user's guide. 5. Turn on power to the monitor, then the computer. 6. The correct resolution and refresh rate should be detected automatically. If
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    50 - HDMI HDMI HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video
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    Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information
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    52 - Frequently asked questions FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to
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    . The keyboard does not respond. Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not work. • Make sure that the printer is connected to a power outlet and
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    you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by
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    Frequently ask Frequently asked questions - 55 Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key or select the Windows Start button on
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    56 - Frequently asked questions Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the
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    Frequently asked questions - 57 Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type 'Resolution' in the text box to display the results; select Change the resolution of the display. Alternatively, you can also rightclick anywhere on
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    58 - Frequently asked questions Where are my apps? Move your cursor to the lower left-hand corner of the screen and click search box, start typing the name of the app you would like to open. How do I make an app appear on Start? If you're in all apps list and you want to make an app appear on Start,
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    > Settings > Accounts > Sign in with a Microsoft account instead, and follow the onscreen instructions. How do I check for Windows updates? Press the Windows key or select the Windows visit the following pages: • Windows 10 information: go.acer.com/windows-tutorial • Support FAQs: support.acer.com
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    to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom
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    . Keyboard interface Contact your dealer or an authorized service error center. Memory size mismatch Press F2 (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going through the corrective measures, please contact
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    possible, certainly before you connect to the internet. Choose an Internet Service Provider Using the internet has become a natural part of daily family about their experiences or to check reviews and consumer reports. The ISP you select will provide instructions on how to connect to the internet
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    of these modems include an 'router' that provides network and Wi-Fi access. Cable A cable connection provides fast and always-on internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are
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    wired and wireless network. Most routers have a built-in DSL modem that will allow you access to a high speed DSL internet connection. The ISP (Internet Service Provider) you have chosen normally supplies a modem/router with the subscription to their
  • Acer Aspire A311-31 | User Manual - Page 65
    - 65 point/router for detailed setup instructions. Network cable (RJ45) A network acer.com. Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services
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    for all your devices. Select Acer computers include protection by Norton Security Norton Security is pre-installed on select Acer computers, protecting your identity on anything and delete it immediately. Instead manually launch a browser and type in your bank's website address and log-in yourself.
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    Internet and online security - 67 Don't be fooled if someone calls your phone A tech support scam is a form of online fraud where people call you on the phone saying they're Technical Support from a trusted company like Norton or Microsoft and that you have a virus. The main motive behind these
  • Acer Aspire A311-31 | User Manual - Page 68
    become compromised! What to do if you're infected: If you're infected you probably don't realize it as bots are notoriously quiet. Your Internet Service Provider might send you a notification alerting you that they found a threat on your network and that you need to remove the bot. If you have
  • Acer Aspire A311-31 | User Manual - Page 69
    credentials and passwords. Use a virtual private network (VPN) to ensure your privacy and anonymity are protected when you use public Wi-Fi. VPN services can encrypt all the data that you send and receive while using a public Wi-Fi hotspot, securing your information from hackers and other users of
  • Acer Aspire A311-31 | User Manual - Page 70
    70 - Internet and online security However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.
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USER’S MANUAL