Acer Aspire V5-552P User Manual (Windows 8.1) - Page 73

Requesting service, International Travelers Warranty ITW, Before you call

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Frequently asked questions - 73 2. Make sure the D2D Recovery setting in Main is Enabled. 3. Exit the BIOS utility and save changes. The system will reboot. Note To activate the BIOS utility, press when you see the Acer logo during boot up. For detailed information on the recovery process, see Recovering your system on page 23. Requesting service International Travelers Warranty (ITW) Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. An ITW passport came with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly. Always have your ITW passport on hand, especially when you travel, to receive the benefits from our support centers. Attach your proof-ofpurchase to the ITW passport. If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please visit www.acer.com. Before you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps). You are required to provide the following information: Name Address Telephone number Machine and model type

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Frequently asked questions - 73
2.Make sure the
D2D Recovery
setting in
Main
is
Enabled
.
3. Exit the BIOS utility and save changes. The system will reboot.
For detailed information on the recovery process,
see Recovering
your system on page 23
.
Requesting service
International Travelers Warranty (ITW)
Your computer is backed by an International Travelers Warranty
(ITW) that gives you security and peace of mind when traveling. An
ITW passport came with your computer. This passport contains all
you need to know about the ITW program. A list of available,
authorized service centers is in this handy booklet. Read this passport
thoroughly.
Always have your ITW passport on hand, especially when you travel,
to receive the benefits from our support centers. Attach your proof-of-
purchase to the ITW passport.
If the country you are traveling in does not have an Acer-authorized
ITW service site, you can still get in contact with our offices worldwide.
Please visit
www.acer.com
.
Before you call
Please have the following information available when you call Acer for
online service, and please be at your computer when you call. With
your support, we can reduce the amount of time a call takes and help
solve your problems efficiently. If there are error messages or beeps
reported by your computer, write them down as they appear on the
screen (or the number and sequence in the case of beeps).
You are required to provide the following information:
Name: _______________________________________
Address: ______________________________________
Telephone number: _____________________________
Machine and model type: _________________________
Note
To activate the BIOS utility, press <
F2
> when you see the Acer logo during
boot up.