Acer TravelMate 800 TravelMate 800 Service Guide

Acer TravelMate 800 Manual

Get Acer TravelMate 800 PDF manuals and user guides View all Acer TravelMate 800 manuals
Add to My Manuals
Save this manual to your list of manuals

Acer TravelMate 800 manual content summary:

  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 1
    SG_TM800.book Page I Thursday, February 27, 2003 10:21 PM Acer TravelMate 800 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: VD.T25V7.001 PRINTED IN TAIWAN
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 2
    SG_TM800.book Page II Thursday, February 27, 2003 10:21 PM Revision History Please refer to the table below for the updates made on TravelMate 800 service guide. Date Chapter Updates II
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 3
    , manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 4
    are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 5
    , or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 6
    SG_TM800.book Page VI Thursday, February 27, 2003 10:21 PM VI
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 7
    36 System Devices 38 Security 39 Boot 42 Exit 43 BIOS Flash Utility 44 System Diagnostic Diskette 45 Chapter 3 Machine Disassembly and Replacement 47 General Information 48 Before You Begin 48 Disassembly Procedure Flowchart 49 Removing the ODD Module / HDD Module / Memory / Wireless
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 8
    Problems 75 Undetermined Problems 76 Index of AFlash BIOS Error Message 77 Chapter 5 FRU (Field Replaceable Unit) List 79 Appendix A Model Definition and Configuration 96 TravelMate 800 Series 96 Main Features 97 Appendix B Test Compatible Components 99 Microsoft® Windows® XP
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 9
    Intel 885PM (ODEM) + ICH4 chipset • 2 memory slots supporting DDR266 SDRAM (PC-2100), upgradeable to 2GB • 30 GB or higher capacity Enhanced-IDE hard disk • Microsoft Windows XP operating system / Windows 2000 operating system Display • The 14.1" XGA TFT LCD with 1024 x 768 pixel resolution, 16
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 10
    2 Thursday, February 27, 2003 10:21 PM Keyboard and Pointing Device • 84-/85-/88-key Windows keyboard • Ergonomically-centered touchpad pointing device I/O Ports One PCMCIA slot (type II or type III) One RJ-11 modem jack (V.90, 56K) One RJ-45 network jack (Ethernet 10/100 mbps) One DC-in jack
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 11
    SG_TM800.book Page 3 Thursday, February 27, 2003 10:21 PM Block Diagram Chapter 1 3
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 12
    connector 2 VGA port 3 LCD cable connector 4 Internal microphone connector 5 Parallel port 6 Easy replicator port 7 LAN connector 8 Modem connector 9 Adapter connector 10 CD/DVD-ROM module connector 11 Battery connector 12 DIMM socket 1 13 Keyboard FFC connector 14 Touchpad
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 13
    Card connector 7 Mini-PCI socket 8 South Bridge (ICH4-M) 9 Internal microphone cable connector 10 Headphone jack 11 External microphone jack 12 Line-in jack 13 RTC Battery socket Chapter 1 5
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 14
    peripheral devices, as you would with a desktop PC. Front Open View # Icon Item Description 1 Display screen Also called LCD (liquid 4-way scroll button. 5 Palmrest Comfortable support area for your hands when you use the computer. 6 Keyboard Inputs data into your computer. 7
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 15
    wireless communication. 6 Latch Latch for opening and closing the laptop. 7 Infrared port Interfaces with infrared devices (e.g., infrared printer, IR- aware computer). 8 Battery indicator Lights orange when the battery is charging. Lights green when the battery is full. 9 Power status
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 16
    mouse, USB camera). 2 IEEE 1394 port Connects to IEEE 1394 devices. 3 Smart Card slot Slot for Smart Card interface with pre-boot authentication system. 4 Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman). 5 Microphone Jack Accepts input from external
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 17
    AcerMedia drive Houses a removable media drive module. 2 AcerMedia indicator Lights up when the AcerMedia drive is active. 3 Eject button Ejects the drive tray. 4 Emergency eject slot Ejects the drive tray when the computer is turned off. 5 Power jack Connects to an AC adapter. Chapter
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 18
    Connect to an Ethernet 10/100-based network. 3 Expansion port Connects to I/O port replicator or EasyPort expansion devices. 4 Parallel port Connects to a parallel device (e.g., parallel printer). 5 External display port Connects to a display device (e.g., external monitor, LCD projector
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 19
    bay Houses an AcerMedia drive module. 3 Battery bay Houses the computer's battery pack. 4 Battery release latch Unlatches the battery to remove the battery pack. 5 Battery lock Locks the battery in place. 6 Mini-PCI slot Slot for adding mini-PCI cards. 7 Hard disk protector Protects
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 20
    , February 27, 2003 10:21 PM Indicators The computer has three easy-to-read status indicators below the display screen, and two on the front of the computer. The Battery and Power status indicators are visible even when you close the display. Icon Function Caps lock Description Lights when Caps
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 21
    13 Thursday, February 27, 2003 10:21 PM Lock Keys The keyboard has three lock keys which you can toggle on and off. would be to connect an external keypad. Scroll Lock (Fn-F12)When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 22
    The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Number keys on embedded keypad Cursor
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 23
    27, 2003 10:21 PM Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Windows logo key Application key Icon M (Minimizes All) Shift + + M (Undoes Minimize All) + R (Displays the Run... dialog box) Opens a context menu (same as a right-click). Chapter 1 15
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 24
    keys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the scheme used by the computer (function available if supported by operating system). See "Power management" on page 25. Puts
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 25
    SG_TM800.book Page 17 Thursday, February 27, 2003 10:21 PM Hot Key Fn-→ Fn-← Icon Function Brightness up Description Increases the screen brightness. Brightness down Decreases the screen brightness Chapter 1 17
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 26
    on OK. To verify the keyboard type in Windows XP, follow the steps below: 1. Click on Start, Control Panel. 2. Double-click on Locate the Euro symbol on your keyboard. 2. Open a text editor or word processor. 3. Hold Alt Gr and press the Euro symbol. NOTE: Some fonts and software do not support
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 27
    SG_TM800.book Page 19 Thursday, February 27, 2003 10:21 PM Launch Keys Located above the keyboard are five buttons. The left-most button is the power button. To the right of the power button are the four launch keys. They are
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 28
    where you get your email. Aside from the email checking function, there is a mail button that is used to launch the email application. It is located above the keyboard right below the LCD. 20 Chapter 1
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 29
    device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support vertical and horizontal scroll bars of Windows applications. Function Execute Select Drag
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 30
    DIMM voltage Supports DIMM package Memory module combinations Specification Acer 1.0 Flash ROM 512KB PLCC ACPI 1.0b, APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEE 1284, ECP/IEEE 1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VESA VGA BIOS, BBC2B, CD-ROM bootable, Windows keyboard Microsoft Simple
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 31
    21 PM Memory Combinations Slot 1 Slot 2 Total Memory 0MB Supports modem protocol Modem connector type Modem connector location Bluetooth data baud rate (bps) Specification Agree Scorpio soft modem solution and CSR BC02 Bluetooth chipset 14.4K 56K V.92 RJ-11 Right side 11Mbps Hard Disk Drive
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 32
    , 2003 10:21 PM Hard Disk Drive Interface Item Performance Specifications Buffer size Interface Max. media transfer rate (disk-buffer, Mbytes/s) Data transfer rate (disk-buffer, Mbytes/s) DC Power Requirements Voltage tolerance Specification 2048KB ATA-2/ATA-3/ATA-4/ATA-5 support 19.2 ~ 37.25 100
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 33
    Memory Item Resolution Fixed or upgradeable Video memory size Fixed 64MB Specification Parallel Port Item Parallel port controller Number of parallel port Location Connector type Parallel port function control Supports ECP/EPP/Bi-directional (PS/2 compatible) Optional ECP DMA channel (in BIOS
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 34
    Number of slots Access location Supports ZV (Zoomed Video) Supports 32 bit CardBus System Board Major Chips Item System core logic Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller RTC Keyboard Item Keyboard controller Keyboard vendor & model name
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 35
    ) Display technology Resolution Supports color Optical Specifications Brightness control Contrast control Suspend/Standby control Electrical Specifications Supply voltage for LCD display (V) Supply voltage for LCD backlight (Vrms) 14.1 TFT XGA (1024x768) 16.7 million Keyboard hotkey No Yes 3.3 660
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 36
    10:21 PM AC Adapter Item Vendor & model to secondary Leakage current Regulatory Requirements Specification Delta 75W ADP-75FB A(WPFC) System Standby value or the operating system elapses without any system activity. Or When the computer is about to enter Hibernation mode (e.g. during a battery
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 37
    ), 1 DC-in jack for AC adapter, 1 easy replicator port, 1 1394 port, 1 Smart Card slot, and 1 TV-out port One Plastic Power Mode LED, Battery Charge LED, Caps Lock, Num Lock, Media Activity LED, Bluetooth Activity and Wireless LAN Activity Power Memory Address Map Memory Address 00100000h-000F0000h
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 38
    hard drive) select Audio Audio (optional) Parallel port 3 Paraller port 1 Video Controller Standard Floppy Disk Controller Floppy disk controller DMA controller-1 PCI configuration register Function(Hardware) System Timer Keyboard IrDA Fast Infrared Port Communications Port (COM1) LAN, USB Free Free
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 39
    SG_TM800.book Page 31 Thursday, February 27, 2003 10:21 PM DMA Channel Assignment DRQ0 DRQ1 DRQ2 DRQ3 DRQ4 DRQ5 DRQ6 DRQ7 DMA Channel Reserved IrDA Fast Infrared Port Reserved ECP printer port (LPT1) DMA controller Reserved Reserved Reserved Function (Hardware) Chapter 1 31
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 40
    SG_TM800.book Page 32 Thursday, February 27, 2003 10:21 PM 32 Chapter 1
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 41
    your computer's BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. The
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 42
    SG_TM800.book Page 34 Thursday, February 27, 2003 10:21 PM Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: • To choose a menu, use the cursor left/right keys. • To choose a parameter, use the cursor up/down
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 43
    disk model name is automatically detected by the system. If there is no hard disk present or unknown type, ²None² should be shown on this field. Shows the Serial number of HDD installed on Primary IDE master. If no Hard disk or other devices are installed on Primary IDE master, then it will display
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 44
    , February 27, 2003 10:21 PM Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen above is for reference only. Actual values may differ. 36
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 45
    CRT or projector). Enabled or Disabled Determines if the system will automatically dim Option: Enabled or Disabled the LCD brightness in order to save power when AC is not present. NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 46
    System Devices screen contains parameters involving your hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Parameter Serial Port Parallel Port Mode Base
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 47
    below describes the parameters in this screen. Settings in boldface are the password. When set, this password protects the BIOS Setup Utility from unauthorized access. Allows the the system halts. Don't forget your password. If you forget your password, you may have to return your notebook computer
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 48
    not case sensitive). Re-enter password in field "Confirm New Password" for verification. 3. If the verification is OK, a window similar to changes and exit the BIOS Setup Utility. IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. If the current
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 49
    :21 PM Removing a Password Follow these steps: 1. Move the cursor and highlight the Set Supervisor Password and press "Enter", a window similar to and exit the BIOS Setup Utility. Changing a Password 1. Move the cursor and highlight the Set Supervisor Password and press "Enter", a window similar to
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 50
    SG_TM800.book Page 42 Thursday, February 27, 2003 10:21 PM Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. 42 Chapter 2
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 51
    table below describes the parameters in this screen. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 52
    : Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash. NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 53
    SG_TM800.book Page 45 Thursday, February 27, 2003 10:21 PM System Diagnostic Diskette This diagnostic diskette is for the Acer TravelMate 800 series notebook machine. You can find the utility in Service CD kit. To use the diagnostic programs, first create a bootable diskette. Extract the diagnostic
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 54
    SG_TM800.book Page 46 Thursday, February 27, 2003 10:21 PM 46 Chapter 2
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 55
    Page 47 Thursday, February 27, 2003 10:21 PM Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: • Wrist grounding strap
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 56
    , make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. NOTE: TravelMate 800 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 57
    you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Chapter
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 58
    SG_TM800.book Page 50 Thursday, February 27, 2003 10:21 PM Screw List Item A B C D E F G H I J K L M N O P Q Description SCREW NUT IO SCREW CPU NUT ZG1S(MBZG1001,REV3A) SCREW I3*3.5M-NIH(M3L3.5) SCREW M2.0X2.5-I-NI-NYLOK SCREW I2*3M-NIHY (M2L3) SCREW M2.5X5.0-I-NI-NYLOK SCREW I2.5*2.5M-BNIH
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 59
    SG_TM800.book Page 51 Thursday, February 27, 2003 10:21 PM Removing the Battery Pack 1. Press the battery lock and slide the battery latch. 2. Then remove the battery pack. Chapter 3 51
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 60
    the ODD Module / HDD Module / Memory / Wireless LAN card Removing the ODD Module 1. Slide the optical disk drive latch and remove the optical disk drive. Removing the HDD Module 1. Unscrew the 2 screws as shown. 2. Remove the hard disk drive door. 3. Remove the hard disk drive module. Removing the
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 61
    PM Removing the Memory 1. Unscrew the 1 screw that secures the Dimm door. 2. Remove the Dimm door. Removing the LCD Module / Keyboard / Function Keyboard Removing the LCD Module 1. Remove the middle cover as shown. 2. Disconnect the LCD cable. 3. Unscrew the 2 screws that secure the LCD module on
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 62
    book Page 54 Thursday, February 27, 2003 10:21 PM Removing the Keyboard 1. Unscrew the 2 screws, marked as "K", on the bottom panel holding the keyboard. 2. Turn the main unit over and unscrew 3 screws on the front panel. 3. Disconnect the keyboard cable from the main board as shown. 54 Chapter 3
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 63
    SG_TM800.book Page 55 Thursday, February 27, 2003 10:21 PM Removing the Function Keyboard 1. Unscrew 2 screws that secure the function keyboard. 2. Then remove function keyboard from the main unit. Disassembling the Main Unit 1. Disconnect the long touchpad FFC from the main board. 2. Unscrew the 1
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 64
    , February 27, 2003 10:21 PM 4. Disconnect the speaker cable. 5. Unscrew 19 screws on the bottom panel as shown. 6. Turn the main unit over and remove the 1 screw on the front panel. 7. Remove the top cover lens. 8. Detach the front bezel off the main unit. 56 Chapter 3
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 65
    Disconnect the short touchpad cable from the touchpad board. 2. Disconnect the long touchpad FFC from touchpad board. 3. Unscrew four screws and remove the touchpad board. 4. Disconnect and remove the short touchpad cable as shown. Removing the Memory 1. Pop up and remove the memory. Chapter 3 57
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 66
    microphone cable. 2. Unscrew 2 screws that secure the main board. 3. Carefully remove the main board. Removing the Modem / Bluetooth Card 1. Unscrew 2 screws that secure the modem/bluetooth combo card. 2. Remove the modem/bluetooth combo card and disconnect the connector as shown. 3. Disconnect the
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 67
    PM Disassembling the LCD Module 1. Remove 4 screw pads as shown. 2. Unscrew the 4 screws holding the LCD bezel. 3. Detach LCD bezel carefully from LCD module as shown. 4. Disconnect LCD inverter from the LCD module cautiously. 5. Unscrew 10 screws holding the LCD brackets to the LCD panel, 5 on each
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 68
    .book Page 60 Thursday, February 27, 2003 10:21 PM 7. Unscrew 4 screws holding the right and the left LCD brackets, 2 on each side. 8. Remove the right and the left LCD brackets as shown. 9. Tear off electric conductive tape that secures the LCD wire, and disconnect the LCD wire. 60 Chapter 3
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 69
    . 3. Remove the ODD board from the ODD bracket. 4. Use a pin to press the emergency eject slot to open the ODD as shown. 5. Unscrew the 1 screw holding the ODD door. 6. Remove the ODD door. Disassembling the HDD Module 1. Remove 4 screws holding the HDD bracket. 2. Take out the hard disk drive
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 70
    SG_TM800.book Page 62 Thursday, February 27, 2003 10:21 PM 62 Chapter 3
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 71
    21 PM Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model (TravelMate 800 series). Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 72
    SG_TM800.book Page 64 Thursday, February 27, 2003 10:21 PM System Check Procedures External Diskette Drive Check Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 73
    .com to download the shareware "BurnIn Test V.3.0". You may test the memory with this program under Window XP environment. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. Power System Check To verify the symptom of the problem, power on
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 74
    figure Pin 1: 19V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: • Replace the main board. • If the problem is not corrected, see "Undetermined Problems" on page 76. • If the voltage is not correct, go to the
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 75
    and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). 3. If the voltage is still less than 7.5 Vdc after recharging, replace
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 76
    level. 1. Try different audio sources. For example, employ audio CD and ditital music file to determine whether the fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source devices. If all have the same problem, continue next step. 2. Connect
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 77
    can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 76. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 78
    Keyboard Controller Failed see "Keyboard or Auxiliary Input Device Check" on page 65. May require replacing the keyboard controller. 0213Keyboard locked - Unlock key switch Unlock the system to proceed. 0220 Monitor type does not match CMOS - Run SETUP Display device mismatch. Enter the BIOS
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 79
    cannot be found on the boot device. Enter the BIOS Setup Utility and verify the parameters (try loading the default settings); then save and restart the computer. Recover hard disk. Reinstall the operating system. Parity error found on system bus. BIOS attempts to locate the address and display it
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 80
    source (battery pack and power adapter). See "Power System Check" on page 65. Battery pack Power adapter Hard drive & battery connection board Main board Power source (battery pack and power adapter). See "Power System Check" on page 65". Battery pack Power adapter Hard drive & battery connection
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 81
    doesn't resume from hibernation mode. Hard disk connection board Hard disk drive Main board The system doesn't resume from standby mode LCD cover switch after opening the LCD. Main board Battery fuel gauge in Windows doesn't go higher than 90%. Remove battery pack and let it cool for 2 hours
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 82
    Reconnect hard disk/CD-ROM/diskette drives. See "System Diagnostic Diskette" on page 45 See if there is an error beep. If there is an erro beep, then change main board. Power off. Then check if RAM CPU BIOS are well-connected. Press Fn+F5 three times slowly LCD FPC LCD inverter LCD USB device cable
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 83
    several times to isolate the problem. 2. If no error is detected, do not replace any FRU. 3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors. If an error is detected by the main battery test, see "Check the Power Adapter" on page 66 If an
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 84
    Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. Power-on the computer
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 85
    27, 2003 10:21 PM Index of AFlash BIOS Error Message Error Message Hardware Error VPD Checksum Error BIOS Update Program Error System Error Without AC adapter Battery Low Action in Sequence See "System Diagnostic Diskette" on page 45 Reboot the system and then restest with this diskette. Turn off
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 86
    SG_TM800.book Page 78 Thursday, February 27, 2003 10:21 PM 78 Chapter 4
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 87
    27, 2003 10:21 PM Chapter 5 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 800 series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 88
    SG_TM800.book Page 80 Thursday, February 27, 2003 10:21 PM Exploded Diagram THE SYSTEM 80 Chapter 5
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 89
    SG_TM800.book Page 81 Thursday, February 27, 2003 10:21 PM LCD Chapter 5 81
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 90
    and DVD-RW combo module are very similar. Therefor, we put only DVD ASSY exploded diagram for your reference. Please also refer to the FRU list below for more information on different models and part numbers. This diagram only explains the relevant location of each part. The parts on the exploded
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 91
    SG_TM800.book Page 83 Thursday, February 27, 2003 10:21 PM HDD (W/O HDD) ASSY Chapter 5 83
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 92
    10:21 PM CATEGORY ADAPTER PARTNAME ADPATER DALTA 75W Delta ADP-75FBA PFC ADPATER LITEON 75W Lite-On PA-1750-02CA PFC PART NO. AP.T2301.001 AP.T2303.001 BATTERY BOARD BATTERY SANYO LI-ION 8CELL 4400mAH SI-QT83 BATTERY SIMPLO LI-ION 8CELL (BATTERY PACK ZG14S2P, 4400mAH) BATTERY SANYO LI-ION 6CELL
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 93
    PM CATEGORY CABLES PARTNAME FFC - TOUCHPAD (M/B-- T/P BOARD-- LONG) PART NO. 50.T25V7.001 FFC - TOUCHPAD (T/P BOARD-- T/P---SHORT) ( 3pin ) POWER CORD SWISS ( 3pin ) POWER CORD UK ( 3pin ) COMMUNICATION MODULE WIRELESS LAN ANTENNA SET 27.T23V7.001 27.T23V7.003 27.T23V7.006 27.T25V7.002
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 94
    /BRACKET ASSEMBLY MIDDLE COVER W/ NAME PLATE DIMM DOOR W/CAPTURED SCREW PART NO. 42.T24V5.001 42.T25V7.002 MINI PCI DOOR W/CAPTURED SCREW 42.T25V7.003 FRONT BEZEL UPPER CASE ASSY W/ TOUCHPAD 42.T25V7.004 60.T25V7.001 LOWER CASE ASSY W/O SPEAKER 60.T25V7.002 CPU IO SHIELDING 33.T25V7.001
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 95
    MODULE 8X QSI SDR-083 PART NO. KC.BS001.13G KC.BS001.14G KC.BS001.15G KC.BS001.16G 6M.T23V7.004 DVD-ROM DRIVE 8X QSI SDR-083 KV.08X03.001 DVD-ROM BEZEL FOR QSI 42.T23V7.007 CASE/COVER/BRACKET ASSEMBLY OPTICAL DEVICE HOLDER BOARD OPTICAL DEVICE BOARD DVD-ROM DRIVE DVD-ROM DRIVE DVD-ROM DRIVE
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 96
    DEVICE HOLDER OPTICAL DEVICE BOARD DVD-RW COMBO DRIVE DVD-RW COMBO MODULE 24X KME UJDA740 DVD-RW COMBO DRIVE DVD/CDRW KME UJDA740 24x10x24x8x DVD-RW COMBO DRIVE DVD-RW COMBO BEZEL FOR MKE CASE/COVER/ OPTICAL DEVICE HOLDER BRACKET ASSEMBLY BOARD OPTICAL DEVICE BOARD HDD/HARD DISK DRIVE
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 97
    , 2003 10:21 PM CATEGORY KEYBOARD LCD PARTNAME PART NO. KEYBOARD DARFON US International NSK-A641D 84KEYS KEYBOARD DARFON UK NSK-A640U 85KEYS KEYBOARD DARFON German NSK-A640G 85KEYS KEYBOARD DARFON Italian NSK-A640E 85KEYS KEYBOARD DARFON Chinese NSK-A6402 84KEYS KEYBOARD DARFON French NSK-A640F
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 98
    33.T25V7.005 6K.T25V7.001 60.T25V7.003 LCD BEZEL 14" 60.T25V7.004 LCD LCD CABLE BOARD BOARD CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MISCELLANEOUS CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY LCD MODULE 14.1" TFT XGA QDI QD14.11XLH12 LCD 14" TFT XGA QDI QD14.11XLH12
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 99
    LOGO 15" 6K.T25V7.001 "60.T25V7.005 LCD BEZEL 15" "60.T25V7.006 LCD LCD CABLE BOARD BOARD CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MISCELLANEOUS CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY LCD MODULE 15" TFT XGA LG LG150X05-A2C1 LCD 15" TFT XGA LG LG150X05-A2C1
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 100
    WITH LOGO 15" LCD BEZEL 15" PART NO. 19.T23V7.002 33.T25V7.006 33.T25V7.007 6K.T25V7.001 "60.T25V7.005 "60.T25V7.006 LCD LCD CABLE BOARD BOARD CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MISCELLANEOUS CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY LCD MODULE 15" TFT SXGA
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 101
    10:21 PM CATEGORY PCMCIA SLOT PARTNAME PART NO. 21.T25V7.001 Memory FAN MEMORY SO-DIMM DDR266/256MB/0.14U /INFINEON T23V7.007 SPAEKER SPEAKER ASSY (L&R) 23.T25V7.002 MISCELLANEOUS MISCELLANEOUS LCD SCREW CUSION RUBBER LCD SCREW FLAT RUBBER 47.T25V7.001 47.T25V7.001 SCREWS SCREWS
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 102
    I2.5*6M-BNIHY(M2.5L6 I) SCREW M2.5*7-I(NI,NYLOK) SCREW M1.7X3.5-I-BZN SCREW M2X3-I-BNI-NYLOK SCREW BI2*5TA-BNIH(4,0.6) SCREW I2*6M-NIHY(3.5,0.4) PART NO. 86.T23V7.003 86.T25V7.008 86.T23V7.010 86.T23V7.007 86.T25V7.012 86.T25V7.013 86.T25V7.014 86.T25V7.015
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 103
    SG_TM800.book Page 95 Thursday, February 27, 2003 10:21 PM Chapter 5 95
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 104
    Configuration TravelMate 800 Series Appendix A Model Country 800LCi CPU PM 1.3G LCD Memory HDD (GB) 15.0 SXGA+ 2x256M 40G 800LCi USA 15.0 SXGA+ 1x512M 60G 60G (5400 rpm) 60G (5400 rpm) ODD Card Wireless Bluetooth Reader LAN 24x N CDRW +DVD 11b N 24x Y CDRW +DVD 11a/b; N 11b
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 105
    battery pack; 5.5-hour battery life; 1.5-hour rapid- charge; 3.5-hour charge-in-use • FineTouch keyboard with 5o curve; built-in touchpad with ergonomic buttons and 4-way integrated scroll keys; hotkey controls; 4 launch keys and 2 programmable keys • Microsoft Windows XP operating system / Windows
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 106
    SG_TM800.book Page 98 Thursday, February 27, 2003 10:21 PM 98 Appendix A
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 107
    system functions are tested under Windows® XP and Windows® 2000 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate 800 series Compatibility
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 108
    .book Page 100 Thursday, February 27, 2003 10:21 PM Microsoft® Windows® XP Environment Test MONITORS Item PARALLEL PORT 1394 PORT Projector USB 2.0 GB LAN Hub PS/2 Port COM Port PC CARDS 100 Specifications Philips 109P 10 Dell Trinitron 21" ViewSonic GS773 ViewSonic GS790 ViewSonic PF775
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 109
    February 27, 2003 10:21 PM Item Appendix B Specifications D-Link Fast Ethernet DFE-650 D-Link CardBus DE-660 3COM 10/100 Ethernet + Modem 56k (CEM56-100) ATA Card: KingMax 40MB Compact Flash 96MB IBM Microdrives 340MB PCMCIA IDE/ATAPI Controller FLASH/32MB IOMEGA Clik! PC CARD DRIVE Passport
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 110
    Logitech Wheel Mouse Acer USB Mouse M012B0 USB Keyboard: Microsoft Internet Keyboard Pro Gateway Keyboard SK-9910U Gateway Keyboard SK-9926 SILITEK K/B USB Camera: Dlink DSC 350 Dlink DSB-C300 Intel YC72 USB HDD: Argosy HDD Ennyah IEEE 1394 (Fire Wire)/USB 1.1 Combo Hard Drive\FUJITSU MHS2030AT USB
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 111
    PM Item AUDIO JACKS MIC. Game Access Point S/W Bluetooth Port Replicato Specifications USB HUB: JATON USB Card Reader: DATAFAB 5 in 1 USB Flash Memory: Apacer 128MB JS-100 Jazz 3D Speaker J-S 3D Speaker Office XP Lotus Notes 4.6 WinFax10.0 Adobe Acrobat 5.0 Microsoft FrontPage2002 Bluetooth PDA:
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 112
    CARDS 104 Specifications Philips 109P 10 Dell Trinitron 21" ViewSonic GS773 ViewSonic GS790 ViewSonic PF775 Printer: HP Laser Jet 5M HP Desk Jet 930C HP Desk Jet 840C IOMega ZIP (LPT Port) Cable: LL5 cable 1394 WD 30GB HDD 1394 HDD /IEEE 1394 (Fire Wire)/USB 1.1 Combo Hard Drive\FUJITSU MHS2030AT
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 113
    February 27, 2003 10:21 PM Item Appendix B Specifications D-Link Fast Ethernet DFE-650 D-Link CardBus DE-660 3COM 10/100 Ethernet + Modem 56k (CEM56-100) ATA Card: KingMax 40MB Compact Flash 96MB IBM Microdrives 340MB PCMCIA IDE/ATAPI Controller FLASH/32MB IOMEGA Clik! PC CARD DRIVE Passport
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 114
    Mouse Logitech Wheel Mouse Acer USB Mouse M012B0 USB Keyboard: Microsoft Internet Keyboard Pro Gateway Keyboard SK-9910U Gateway Keyboard SK-9926 SILITEK K/B USB Camera: Dlink DSC 350 Dlink DSB-C300 USB HDD: Argosy HDD Ennyah IEEE 1394 (Fire Wire)/USB 1.1 Combo Hard Drive\FUJITSU MHS2030AT USB CD
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 115
    Item AUDIO JACKS MIC. Game Access Point S/W Bluetooth Port Replicato Specifications XeXtreme USB USB Card Reader: DATAFAB 5 in 1 USB Flash Memory: Apacer 128MB JS-100 Jazz 3D Speaker J-S 3D XP Microsoft Project 2000(TW) Lotus Notes 4.6 WinFax10.0 Adobe Acrobat 5.0 Microsoft FrontPage2002 Bluetooth
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 116
    SG_TM800.book Page 108 Thursday, February 27, 2003 10:21 PM 108 Appendix B
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 117
    you with downloadable information on: • Troubleshooting guides • Tooling box information • Repair instructions for specific models • Basic repair guidelines • Debug cards for Acer's latest models For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 118
    SG_TM800.book Page 110 Thursday, February 27, 2003 10:21 PM 110 Appendix C
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 119
    21 PM A AC Adapter 28 ACPI 1.0a 22 AFLASH Utility 44 Audio 25, 26 B Battery 27 Battery Pack 51 BIOS 22 package 22 password control 22 ROM size 22 ROM type 22 vendor 22 Version 22 BIOS Setup Utility 33 BIOS Supports protocol 22 BIOS Utility 33-?? Basic System Settings 38 Navigating 34 Onboard Device
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 120
    Procedures 64 System Memory 22 System Specifications 1 Features 97 System Utilities 33, 79 112 T Temperature 29 Test Compatible Components 99 Touchpad Check 67 Troubleshooting 63 U Undetermined Problems 76 utility BIOS 33-?? V Video 25 Resolutions 25 Video controller 26 W Windows 2000 Environment
  • Acer TravelMate 800 | TravelMate 800 Service Guide - Page 121
    SG_TM800.book Page 113 Thursday, February 27, 2003 10:21 PM Index 113

We apologize, but we cannot currently deliver this PDF manual by request of the manufacturer.

We apologize for any inconveniece.