Acer XF240QP User Manual - Page 26

Troubleshooting, HDMI/DP Mode Optional

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English Picture Color Audio Gaming OSD System Information Save Settings to... Mode - User Main Source DP Resolution 1920x1080 H/V Frequency H: 67KHz V: 60Hz Mode Normal Series Number MML 3451 80060290001 4212 Reset All Settings Quick Start Mode 1. Press the MENU key to open the OSD. 2. Using the ▲/▼ keys, select Information to view the basic information for your monitor and current input. 3. Reset all settings: Reset the custom color settings to factory defaults. Troubleshooting Before sending your LCD monitor for servicing, please check the troubleshooting list below to see if you can self-diagnose the problem. HDMI/DP Mode (Optional) Problem LED status Remedy No picture visible Blue Using the OSD menu, adjust brightness and contrast to maximum or reset to their default setting. Off Check the power switch. Amber Check if the AC power cord is properly connected to the monitor. Check if the video signal cable is properly connected at the back of monitor. Check if the computer system is switched on and in power saving/standby mode. 15

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English
15
Mode - User
Gaming
Picture
Color
Main Source
DP
Audio
OSD
Reset All Se±ngs
System
H/V Frequency
H:
67KHz V:
60Hz
Mode
Normal
Resolution
1920x1080
Quick Start Mode
Informa°on
Series Number
MML 3451 80060290001 4212
Save Se±ngs to...
1.
Press the MENU key to open the OSD.
2.
Using the ▲/▼ keys, select Information to view the basic information for your monitor
and current input.
3.
Reset all settings: Reset the custom color settings to factory defaults.
Troubleshooting
Before sending your LCD monitor for servicing, please check the troubleshooting list below
to see if you can self-diagnose the problem.
HDMI/DP Mode (Optional)
Problem
LED status
Remedy
No picture visible
Blue
Using the OSD menu, adjust brightness and
contrast to maximum or reset to their default
setting.
Off
Check the power switch.
Check if the AC power cord is properly
connected to the monitor.
Amber
Check if the video signal cable is properly
connected at the back of monitor.
Check if the computer system is switched on
and in power saving/standby mode.