Adaptec 2042900ENFR User Guide - Page 55

Getting Help, Registering Your AVC2310, Need Help with Your AVC2310

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Getting Help Getting Help Registering Your AVC-2310 To ensure your eligibility for support and upgrades, and to qualify for future promotions, please register your AVC-2310 on the Adaptec Web site at register.adaptec.com. Need Help with Your AVC-2310? Note: See the Readme file on the VideOh! CD for the latest information. ■ Ensure that your analog video device is connected and powered on, or that your TV source (cable, receiver, antenna) is properly connected. ■ Double-check all cable connections. ■ Try connecting to a different USB port on your computer. In doing so, you may need to reinstall the drivers. ■ If your AVC-2310 is connected to a USB hub, try connecting it directly to your computer's USB port. You may also need to reinstall the drivers. ■ Ensure that the AVC-2310 is properly connected and that the drivers are correctly installed. This will be indicated when the green Power LED on the AVC-2310 is solid on. See Need Help Installing Your Device Drivers? on page 48 for help checking driver installation. ■ If the LED is blinking orange, save your work, close MyDVD or WinDVR, then power your AVC-2310 off and then on again. 47

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47
Getting Help
Getting Help
Registering Your AVC-2310
To ensure your eligibility for support and upgrades, and to qualify
for future promotions, please register your AVC-2310 on the
Adaptec Web site at
register.adaptec.com
.
Need Help with Your AVC-2310?
Note:
See the Readme file on the VideOh! CD for the latest
information.
■
Ensure that your analog video device is connected and powered
on, or that your TV source (cable, receiver, antenna) is properly
connected.
■
Double-check all cable connections.
■
Try connecting to a different USB port on your computer. In
doing so, you may need to reinstall the drivers.
■
If your AVC-2310 is connected to a USB hub, try connecting it
directly to your computer’s USB port. You may also need to
reinstall the drivers.
■
Ensure that the AVC-2310 is properly connected and that the
drivers are correctly installed. This will be indicated when the
green Power LED on the AVC-2310 is solid on. See
Need Help
Installing Your Device Drivers?
on page 48
for help checking
driver installation.
■
If the LED is blinking orange, save your work, close MyDVD or
WinDVR, then power your AVC-2310 off and then on again.