Alesis Q61 Quick Start Guide - Page 4

Troubleshooting - software

Page 4 highlights

TRANSPOSE GROUP These parameters transpose the keyboard by one semitone at a time. You can press these buttons multiple times to transpose multiple semitones to find your desired key. b - Lowers the pitch of the entire KEYBOARD one semitone. n - Sets the KEYBOARD back to the standard piano range. # - Raises the pitch of the entire KEYBOARD one semitone. OTHER SETTINGS AND COMMANDS These set various parameters and send MIDI messages. RESET - Press this key followed by the Enter key to send a reset message to all controllers and return the Q61 to its original settings. Note: This button does not reset the current octave range or transposition of the KEYBOARD. CC DATA (Control Change Data) - Sends a CC message over the CC number designated by the CC NO. function. Pressing the Enter key will send a MIDI message. CC NO. (Control Change Number) - Sets the MIDI CC# to be sent by either the DATA ENTRY SLIDER or the CC DATA function. (A message will not be sent until the Enter key is pressed when selecting CC Data.) BANK MSB and BANK LSB - Sets the LSB (Least Significant Byte) and MSB (Most Significant Byte): Note: This is used when sending Program Change messages. PROGRAM - Sets the MIDI Program Change number. CANCEL - Deletes a numeric value entered into a parameter in MIDI / SELECT mode. Note: After you enter a CC#, the number will be remembered by the Q61. However, if you want to send a CC or Program Change message, you must enter the value using the numbered keys on the KEYBOARD each time before pressing Enter. ENTER - Confirms a numeric value entered into a parameter in MIDI/SELECT mode. TROUBLESHOOTING PROBLEM No sound from target device. Notes sustain continuously. Sustain pedal works in reverse. CAUSE Q61 not properly connected. Q61 connected after software application has started. Problem is caused by use of a USB hub. Software application not set to receive MIDI data from the Q61. Q61's MIDI channel not the same as application's incoming MIDI chanel. Sustain pedal was plugged in after the Q61 was powered on. Stuck notes due to incomplete MIDI data. Sustain pedal was plugged in after power was turned on. SOLUTION Check your computer's USB connection to confirm that the Q61 is recognized. If necessary, replug the connection and restart your computer. If controlling an external hardware module, make sure that the MIDI cable is connected from the Q61 to the device's MIDI IN port. Restart the software application with the controller plugged in. Unplug the Q61 from the USB hub and connect directly to the computer. Ensure that the Q61 or USB MIDI device is listed as an active MIDI source in your application. Usually, the MIDI settings can be accessed through the application's Preferences menu. Make sure that the Q61 is sending MIDI information on the channel that the target device expects. Turn the unit's power off, wait a moment and then turn it on again. Turn the unit's power off, wait a moment and then turn it on again. With the pedal plugged in, turn the unit's power off, wait a moment, and turn it on again. 4

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4
TRANSPOSE GROUP
These parameters transpose the keyboard by one semitone at a time. You can press these buttons multiple times to
transpose multiple semitones to find your desired key.
b
Lowers the pitch of the entire KEYBOARD one semitone.
n
Sets the KEYBOARD back to the standard piano range.
#
Raises the pitch of the entire KEYBOARD one semitone.
OTHER SETTINGS AND COMMANDS
These set various parameters and send MIDI messages.
RESET
Press this key followed by the Enter key to send a reset message to all controllers and return the Q61 to its original
settings.
Note:
This button does not reset the current octave range or transposition of the KEYBOARD.
CC DATA
(Control Change Data)
Sends a CC message over the CC number designated by the CC NO. function.
Pressing
the Enter key will send a MIDI message.
CC NO.
(Control Change Number)
Sets the MIDI CC# to be sent by either the DATA ENTRY SLIDER or the CC DATA
function.
(A message will not be sent until the Enter key is pressed when selecting CC Data.)
BANK MSB
and
BANK LSB
Sets the LSB (Least Significant Byte) and MSB (Most Significant Byte):
Note:
This is used when sending Program Change messages.
PROGRAM
Sets the MIDI Program Change
number.
CANCEL
-
Deletes a numeric value entered into a
parameter in MIDI / SELECT mode
.
ENTER
Confirms a numeric value entered into a
parameter in MIDI/SELECT mode.
TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
Check your computer's USB connection to confirm that
the Q61 is recognized.
If necessary, replug the
connection and restart your computer.
No sound from target device.
Q61 not properly connected.
If controlling an external hardware module, make sure
that the MIDI cable is connected from the Q61 to the
device's MIDI IN port.
Restart the software application with the controller
plugged in.
Q61 connected after software
application has started.
Problem is caused by use of
a USB hub.
Unplug the Q61 from the USB hub and connect directly
to the computer.
Software application not set
to receive MIDI data from the
Q61.
Ensure that the Q61 or USB MIDI device is listed as an
active MIDI source in your application.
Usually, the
MIDI settings can be accessed through the
application's Preferences menu.
Q61's MIDI channel not the
same as application's
incoming MIDI chanel.
Make sure that the Q61 is sending MIDI information on
the channel that the target device expects.
Sustain pedal was plugged in
after the Q61 was powered
on.
Turn the unit's power off, wait a moment and then turn
it on again.
Notes sustain continuously.
Stuck notes due to
incomplete MIDI data.
Turn the unit's power off, wait a moment and then turn
it on again.
Sustain pedal works in
reverse.
Sustain pedal was plugged in
after power was turned on.
With the pedal plugged in, turn the unit's power off, wait
a moment, and turn it on again.
Note:
After you enter a CC#, the number will be remembered by the
Q61. However, if you want to send a CC or Program Change
message, you must enter the value using the numbered keys on the
KEYBOARD each time before pressing Enter.