Alesis QX61 Quick Start Guide - Page 7
Troubleshooting - reset
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GROUPS When storing presets on QX61, you can save the settings of different combinations of controls. QX61's controls are divided into Groups, as shown here: Group A Group B Group C KEYBOARD PROGRAM BANK LSB BANK MSB TRIGGER PADS TRANSPORT CONTROLS DATA SLIDERS KNOBS PITCH WHEEL MODULATION WHEEL Sustain pedal (sold separately) Zone settings When you store a preset, you can select any combination of these three Groups. The settings for the controls in those Groups will be stored with the preset. To select which Groups will be saved with your preset: 1. Press ZONE GRP. 2. Use the TRANSPORT CONTROL buttons (labeled GROUP A-C) to select the Group (or Groups) to be stored. The selected Groups will be displayed on the LCD. (A minimum of one Group must be selected.) 3. When you are finished, press ZONE GRP. To store or recall a preset, see STORE and RECALL above. Note: When you recall a preset, only Groups that are currently selected will be affected by the new preset's settings. Groups that are not selected will be unaffected. TROUBLESHOOTING PROBLEM CAUSE SOLUTION The display does not light up. No sound from target device. Notes sustain continuously. No power. QX61 not properly connected. QX61 connected after software application has started. Problem is caused by use of a USB hub. Software application not set to receive MIDI data from the QX61. QX61's MIDI channel not the same as application's incoming MIDI chanel. Sustain pedal was plugged or unplugged after the QX61 was powered on. Stuck notes due to incomplete MIDI data. Please make sure that the QX61 is connected to your computer and that the computer is powered on. If using a power adapter, please make sure that the adapter is plugged into a live power outlet. Check your computer's USB connection to confirm that the QX61 is recognized. If necessary, replug the connection and restart your computer. If controlling an external hardware module, make sure that the MIDI cable is connected from the QX61 to the device's MIDI IN port. Restart the software application with the controller plugged in. Unplug the QX61 from the USB hub and connect directly to the computer. Ensure that the QX61 or USB MIDI device is listed as an active MIDI source in your application. Usually, the MIDI settings can be accessed through the application's Preferences menu. Make sure that the QX61 is sending MIDI information on the channel that the target device expects. Press MUTE and NULL simultaneously to send a MIDI panic message, which resets all controls and sends an All Notes Off message. If that does not work, turn the unit's power off, wait a moment and then turn it on again. 7