Alesis QX61 Quick Start Guide - Page 7

Troubleshooting - reset

Page 7 highlights

GROUPS When storing presets on QX61, you can save the settings of different combinations of controls. QX61's controls are divided into Groups, as shown here: Group A Group B Group C KEYBOARD PROGRAM BANK LSB BANK MSB TRIGGER PADS TRANSPORT CONTROLS DATA SLIDERS KNOBS PITCH WHEEL MODULATION WHEEL Sustain pedal (sold separately) Zone settings When you store a preset, you can select any combination of these three Groups. The settings for the controls in those Groups will be stored with the preset. To select which Groups will be saved with your preset: 1. Press ZONE GRP. 2. Use the TRANSPORT CONTROL buttons (labeled GROUP A-C) to select the Group (or Groups) to be stored. The selected Groups will be displayed on the LCD. (A minimum of one Group must be selected.) 3. When you are finished, press ZONE GRP. To store or recall a preset, see STORE and RECALL above. Note: When you recall a preset, only Groups that are currently selected will be affected by the new preset's settings. Groups that are not selected will be unaffected. TROUBLESHOOTING PROBLEM CAUSE SOLUTION The display does not light up. No sound from target device. Notes sustain continuously. No power. QX61 not properly connected. QX61 connected after software application has started. Problem is caused by use of a USB hub. Software application not set to receive MIDI data from the QX61. QX61's MIDI channel not the same as application's incoming MIDI chanel. Sustain pedal was plugged or unplugged after the QX61 was powered on. Stuck notes due to incomplete MIDI data. Please make sure that the QX61 is connected to your computer and that the computer is powered on. If using a power adapter, please make sure that the adapter is plugged into a live power outlet. Check your computer's USB connection to confirm that the QX61 is recognized. If necessary, replug the connection and restart your computer. If controlling an external hardware module, make sure that the MIDI cable is connected from the QX61 to the device's MIDI IN port. Restart the software application with the controller plugged in. Unplug the QX61 from the USB hub and connect directly to the computer. Ensure that the QX61 or USB MIDI device is listed as an active MIDI source in your application. Usually, the MIDI settings can be accessed through the application's Preferences menu. Make sure that the QX61 is sending MIDI information on the channel that the target device expects. Press MUTE and NULL simultaneously to send a MIDI panic message, which resets all controls and sends an All Notes Off message. If that does not work, turn the unit's power off, wait a moment and then turn it on again. 7

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7
GROUPS
When storing presets on QX61, you can save the settings of different combinations of controls. QX61's controls are
divided into Groups, as shown here:
Group A
Group B
Group C
KEYBOARD
TRIGGER PADS
PITCH WHEEL
PROGRAM
TRANSPORT CONTROLS
MODULATION WHEEL
BANK LSB
DATA SLIDERS
Sustain pedal (sold separately)
BANK MSB
KNOBS
Zone settings
When you store a preset, you can select any combination of these three Groups. The settings for the controls in those
Groups will be stored with the preset.
To select which Groups will be saved with your preset:
1.
Press ZONE GRP.
2.
Use the TRANSPORT CONTROL buttons (labeled GROUP A-C) to select the Group (or Groups) to be stored.
The selected Groups will be displayed on the LCD. (A minimum of one Group must be selected.)
3.
When you are finished, press ZONE GRP.
To store or recall a preset, see STORE and RECALL above.
Note:
When you recall a preset, only Groups that are currently selected will be affected by the new preset's settings.
Groups that are not selected will be unaffected.
TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
Please make sure that the QX61 is connected to your
computer and that the computer is powered on.
The display does not light up.
No power.
If using a power adapter, please make sure that the
adapter is plugged into a live power outlet.
Check your computer's USB connection to confirm that
the QX61 is recognized.
If necessary, replug the
connection and restart your computer.
QX61 not properly
connected.
If controlling an external hardware module, make sure
that the MIDI cable is connected from the QX61 to the
device's MIDI IN port.
QX61 connected after
software application has
started.
Restart the software application with the controller
plugged in.
Problem is caused by use of
a USB hub.
Unplug the QX61 from the USB hub and connect
directly to the computer.
Software application not set
to receive MIDI data from the
QX61.
Ensure that the QX61 or USB MIDI device is listed as
an active MIDI source in your application.
Usually, the
MIDI settings can be accessed through the
application's Preferences menu.
No sound from target device.
QX61's MIDI channel not the
same as application's
incoming MIDI chanel.
Make sure that the QX61 is sending MIDI information
on the channel that the target device expects.
Sustain pedal was plugged or
unplugged after the QX61
was powered on.
Notes sustain continuously.
Stuck notes due to
incomplete MIDI data.
Press MUTE and NULL simultaneously to send a MIDI
panic message, which resets all controls and sends an
All Notes Off message. If that does not work, turn the
unit's power off, wait a moment and then turn it on
again.