Amana NGD5700B Use and Care - Page 13
Troubleshooting
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TROUBLESHOOTING First try the solutions suggested here or visit our website at www.amana.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Dryer Operation Dryer will not run Door not closed completely. START/PAUSE not touched firmly or held long enough. Make sure the dryer door is closed completely. Touch and hold START/PAUSE 2-5 seconds. Household fuse is blown or circuit breaker has tripped. Incorrect power supply. Wrong type of fuse. There may be 2 household fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician. Electric dryers require 240-volt power supply. Check with a qualified electrician. Use a time-delay fuse. Dryer will not heat Household fuse is blown or circuit breaker has tripped. Incorrect power supply. The drum may be turning, but you may not have heat. Electric dryers use 2 household fuses or circuit breakers. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician. Electric dryers require 240-volt power supply. Check with a qualified electrician. Supply line valve not open. For gas dryers, make sure that the valve on the gas supply line is open. Unusual Noise Thumping noise Rattling or vibrating noise Dryer hasn't been used in a while. A small object caught between the edges of dryer drum. This is due to temporary flat spots on the drum rollers. The thumping sound will diminish after a few minutes. Check the front and rear edges of the drum for small objects. Clean out pockets before laundering. Dryer isn't properly leveled. The dryer may vibrate if not properly installed. See the Installation Instructions. All four dryer feet should be in firm contact with the floor. Clothing is balled up in dryer. When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer. Clicking noise Gas valve operating. On gas dryers, you may hear the gas valve clicking as it opens and closes. This is normal. Loud humming or increased noise during cycle Load is packed tightly or exhaust vent is blocked. Reduce load size to recommended load size in "Cycle Guide." Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See the Installation Instructions Dryer Results Clothes are not drying satisfactorily or drying times are too long Lint screen is clogged with lint. The exhaust vent or outside exhaust hood is clogged with lint, restricting air movement. The exhaust vent is not the correct length. Clean lint screen before each load. Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See the Installation Instructions. Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. See the Installation Instructions. The exhaust vent diameter is not the correct size. The dryer is not level. The Air Only temperature setting has been selected. Use 4" (102 mm) diameter vent material. Clothes not contacting the moisture sensors during Automatic cycles. See "Level Dryer" in the Installation Instructions. Select the correct temperature for the types of garments being dried. See "Cycle Guide." 13