Amana NTW4600Y Use and Care - Page 13

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.amana.custhelp.com In Canada www.amanacanada.ca for assistance and to possibly avoid a service call If you experience Possible Causes Solution Washer not performing as expected (cont.) Not cleaning or removing Washer not loaded as recommended. Washer is less efficient at cleaning when load is tightly packed. stains Load garments in loose heaps evenly around the basket wall. Load with dry items only. Add only 1 or 2 additional garments after washer has started. Adding detergent on top of load. Add detergent, oxi products, and color-safe bleach to the bottom of the basket before adding the load items. Using too low a Load Size selection. Choose a Load Size that matches the load being washed. Using too much detergent. The suds from too much detergent can keep washer from operating correctly. Always measure detergent and follow manufacturer's directions based on load size and soil level. Not using correct cycle for fabric type. Use a higher soil level cycle option and warmer wash temperature to improve cleaning. Use Normal Heavy cycle for tough cleaning. See the "Cycle Guide" to match your load with the best cycle. Not cleaning or removing stains (cont.) Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. Set Fabric Softener option knob to YES when using fabric softener. Do not add products directly onto load. Not washing like colors together. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. Incorrect dispenser operation Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser. Use only fabric softener in the fabric softener dispenser. Fabric damage Sharp items were in pockets during Empty pockets, zip zippers, and snap or hook fasteners before wash cycle. washing to avoid snags and tears. Strings and straps could have tangled. Tie all strings and straps before starting wash load. Items may have been damaged before washing. Mend rips and broken threads in seams before washing. Fabric damage can occur if load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Use cycle designed for the fabrics being washed. Add only 1 or 2 additional garments after washer has started. Liquid chlorine bleach may have been added incorrectly. Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer. Do not place load items on top of bleach dispenser when loading and unloading washer. Garment care instructions may not have been followed. Always read and follow garment manufacturer's care label instructions. See the "Cycle Guide" to match your load with the best cycle. Odors Monthly maintenance not done as recommended. See "Cleaning Your Washer" in Washer Maintenance. Unload washer as soon as cycle is complete. Using too much detergent. Be sure to measure correctly. Always follow the manufacturer's directions. See "Cleaning your Washer" section. Lid Locked light is flashing The lid is not closed. Close the lid. The washer will not start or fill with the lid open. A cycle was stopped or paused using The washer may still be spinning. The lid will not unlock until the the START/Pause/Unlock Lid button. basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics. Single-dose laundry packet not dissolving Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding clothes. Do not add packet to dispenser. Follow the manufacturer's instructions to avoid damage to your garments. 13