Apple MA711LL User Guide - Page 31

 If you paired an Apple Remote with Apple TV, make sure you're using the paired remote. See "Pairing Apple TV with a Remote" on page 23.  Reset Apple TV by unplugging it from the power outlet, waiting about five seconds, and plugging it in again. You can also press and hold both » and D on the Apple Remote for about 6 seconds to reset Apple TV. Your movies and other content will remain on Apple TV. If Apple TV still doesn't respond, try restoring it to the original factory settings  Press and hold both » and D on the Apple Remote for 6 seconds or until the status light blinks amber.  Choose a language.  Choose Factory Restore. During a factory restore, the progress indicator (a spinning gear) may spin for a while, so be patient.  If your network doesn't use DHCP, choose Configure TCP/IP and enter the TCP/IP configuration.  If you still don't see Apple TV in the Source list in iTunes, go to the Apple TV Support page for more information: www.apple.com/support/appletv If you can't hear sound  If Apple TV is connected to an A/V receiver, make sure the receiver is turned on.  Make sure the input setting you've selected on your receiver matches the input you have your audio cables connected to. See the documentation that came with your receiver for more information. Chapter 4 Problem? No problem. 31