Apple MC497LL/A Information Guide - Page 7

instructions, including, if required, arranging the return of original product or part to Apple in a timely manner. When providing DIY Service requiring the return of the original product or part, Apple may require a credit card authorization as security for the retail price of the replacement product or part and applicable shipping costs. If you follow instructions, Apple will cancel the credit card authorization, so you will not be charged for the product or part and shipping costs. If you fail to return the replaced product or part as instructed or the replaced product or part is not eligible for warranty service, Apple will charge the credit card for the authorized amount. Service options, parts availability and response times may vary according to the country in which service is requested. Service options are subject to change at any time. You may be responsible for shipping and handling charges if the product cannot be serviced in the country in which service is requested. If you seek service in a country that is not the country of original purchase, you will comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. Where international service is available, Apple may repair or exchange defective products and parts with comparable products and parts that comply with local standards. In accordance with applicable law, Apple may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. Resources with more details on this and other matters on obtaining warranty service are described below. PRIVACY Apple will maintain and use customer information in accordance with Apple's Customer Privacy Policy available at www.apple.com/legal/warranty/privacy and Apple's applicable legal obligations. BACKUP If your product is capable of storing software programs, data and other information, you should protect its contents against possible operational failures. Before you deliver your product for warranty service it is your responsibility to keep a separate backup copy of the contents, remove all personal information and data that you want to protect and disable any security passwords. THE CONTENTS OF YOUR PRODUCT WILL BE DELETED AND THE STORAGE MEDIA REFORMATTED IN THE COURSE OF WARRANTY SERVICE. Your product or a replacement product will be returned to you as your product was configured when originally purchased, subject to applicable updates. Apple may install system software updates as part of warranty service that will prevent the hardware from reverting to an earlier version of the system software. Third party applications installed on the hardware may not be compatible or work with the hardware as a result of the system software update. You will be responsible for reinstalling all other software programs, data and passwords. Recovery and reinstallation of software programs and user data are not covered under this Limited Warranty. RESOURCES A description of the following Apple resources is available online: Support and Service www.apple.com/support/country Information Authorized Distributors http://www.apple.com/ipad/ Apple Authorized Service Providers http://support.apple.com/kb/HT1434 Apple Retail Store http://www.apple.com/retail/storelist/ Apple Technical Support Numbers http://www.apple.com/support/contact/ phone_contacts.html Warranty Obligor for Region or Country of Purchase Region/Country of Purchase AMERICAS Brazil Canada Apple Apple Computer Brasil Ltda Apple Canada Inc. Mexico Apple Operations Mexico, S.A de C.V. United States and Other Americas Countries Apple Inc. EUROPE, MIDDLE EAST AND AFRICA All Countries Apple Sales International ASIA PACIFIC Australia; New Zealand; Fiji, Papua New Guinea; Vanuatu Hong Kong Apple Pty. Limited Apple Asia Limited India Apple India Private Ltd. Japan Korea Apple Japan, Inc. Apple Korea Ltd. Afghanistan, Bangladesh, Bhutan, Brunei, Cambodia, Guam, Indonesia, Laos, Singapore, Malaysia, Nepal, Pakistan, Philippines, Sri Lanka, Vietnam People's Republic of China Thailand Taiwan Apple South Asia Pte. Ltd. Apple Computer Trading (Shanghai) Co. Ltd. Apple South Asia (Thailand) Limited Apple Asia LLC Other Asian Pacific Countries Apple Inc. Address Av. Cidade Jardim 400; 2 Andar; Sao Paulo, SP Brasil 01454-901 7495 Birchmount Rd.; Markham, Ontario L3R 5G2 Canada Av. Paseo de la Reforma 505, Piso 33, Colonia Cuauhtemoc, Mexico DF 06500 1 Infinite Loop; Cupertino, CA 95014, U.S.A. Hollyhill Industrial Estate Hollyhill, Cork, Republic of Ireland PO Box A2629, South Sydney, NSW 1235, Australia 2401 Tower One, Times Square, Causeway, Hong Kong 19th Floor, Concorde Tower C, UB City No 24, Vittal Mallya Road, Bangalore 560-001, India 3-20-2 Nishishinjuku, Shinjuku-ku, Tokyo, Japan 3201, ASEM Tower;159, Samsung-dong, Kangnam-gu; Seoul 135-090, Korea 7 Ang Mo Kio Street 64; Singapore 569086 Room 1815, No. 1 Jilong Road, Waigaoqiao Free Trade Zone, Shanghai 200131 China 25th Floor, Suite B2, Siam Tower, 989 Rama 1 Road, Pataumwan, Bangkok, 10330 16A, No. 333 Tun Hwa S. Road. Sec. 2, Taipei, Taiwan 106 1 Infinite Loop; Cupertino, CA 95014, U.S.A. v2.0 Apple Complimentary http://www.apple.com/support/country/index. Support html?dest=complimentary 7