Apple iPod Touch Information Guide - Page 12

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT

PERMITTED BY LAW, APPLE IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL

OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR

CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED

TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS

(INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF

ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL;

LOSS OF REPUTATION; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA;

OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED

INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF

RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED

IN OR USED WITH THE APPLE PRODUCT, AND ANY FAILURE TO MAINTAIN THE

CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. THE FOREGOING LIMITATION

SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY

LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. APPLE

DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT

UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS

OF PROGRAMS OR DATA.

SOME STATES (COUNTRIES AND PROVINCES) DO NOT

ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL

DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

OBTAINING WARRANTY SERVICE

Please access and review the online help resources described below before seeking

warranty service. If the product is still not functioning properly after making use of

these resources, access Apple’s online support website, www.apple.com/support/

country, for instructions on how to obtain warranty service. You must follow Apple’s

warranty processes. Apple may provide warranty service either (i) at an Apple owned

retail store (“Apple Retail”) or AASP location, where service is performed at the location,

or the Apple Retail or AASP may send the product to an Apple repair service location

for service, or (ii) by sending you prepaid way bills (and if you no longer have the

original packaging, Apple may send you packaging material) to enable you to ship

the product to Apple’s repair service location for service, or (iii) by sending you user-

installable new or refurbished replacement product or parts to enable you to service or

exchange your own product (“DIY Service”). Upon receipt of the replacement product

or part, the original product or part becomes the property of Apple and you agree to

follow instructions, including, if required, arranging the return of original product or

part to Apple in a timely manner. When providing DIY Service requiring the return of

the original product or part, Apple may require a credit card authorization as security

for the retail price of the replacement product or part and applicable shipping costs.

If you follow instructions, Apple will cancel the credit card authorization, so you will

not be charged for the product or part and shipping costs. If you fail to return the

replaced product or part as instructed or the replaced product or part is not eligible for

warranty service, Apple will charge the credit card for the authorized amount. Service

options, parts availability and response times may vary according to the country in

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Obtaining Warranty Service

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