Asko W6461 User manual Use & Care Guide 6021-6461 (Use & Care Guide) - Page 19
Product Warranty - parts
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PRODUCT WARRANTY MODELS W6021, W6461 Be sure to complete the Warranty Registration Card you received with your appliance and mail it to AM Appliance Group to validate your appliance warranty. Cosmetic damage must be reported to your dealer within five days from the date of purchase. After unpacking the washer, thoroughly check the unit for cosmetic damage. FOR RESIDENTIAL INSTALLATIONS ONLY LENGTH OF WARRANTY AM APPLIANCE GROUP WILL PAY FOR: Three-Year Full From date of purchase. ASKO replacement parts and/or repair labor to correct defect in materials or workmanship. Service must be provided by an authorized ASKO service agent. Fourth & Fifth Year Limited Three year full plus fourth and fifth year limited from date of purchase. ASKO replacement parts (labor cost not included) for any defective solid-state controls, timers, motors, or pumps. Service must be provided by an authorized ASKO service agent. Lifetime ASKO replacement parts (labor cost not included) of the stainless steel tank if it fails to hold water due to a manufacturing defect, such as rusting or cracking. Service must be provided by an authorized ASKO service agent. FOR NON-RESIDENTIAL INSTALLATIONS Six-Month Full Warranty From date of purchase. ASKO replacement parts and/or repair labor to correct defect in materials or workmanship. Service must be provided by an authorized ASKO service agent. AM APPLIANCE GROUP WILL NOT PAY FOR: A. Service calls to: 1. Correct the installation of the appliance. 2. Repair damage due to shipment, delivery, installation, misuse or abuse. 3. Instruct how to use the appliance. 4. Replace house fuses or correct house wiring. 5. Correct house plumbing, including drainage problems related to improper installation. 6. Clean or service air device in drain line. B. Repair and/or replacement parts for failure of product if appliance is used for other than home/residential use. C. Damage resulting from accident, fire, floods, acts of God, alteration, misuse, abuse, improper installation, or installation not in accordance with local electrical or plumbing codes. D. Any shipping costs for parts during the limited warranty period. E. Replacement parts or repair labor costs for units operated outside the continental United States. F. Pickup and delivery. ASKO washers are designed to be repaired in the home. IN NO EVENT SHALL AM APPLIANCE GROUP BE RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states will not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. For warranty service, contact the dealer from whom you purchased the unit or an authorized ASKO service agent. Service will be provided during normal business hours. Should you have a service problem that cannot be resolved locally, contact AM Appliance Group at the numbers listed below. Before calling for service or contacting AM Appliance Group regarding a warranty issue, make a note of the model, type name, and serial number (see page 23). Write to us at: AM Appliance Group P. O. Box 851805 Richardson, Texas 75085-1805 www.askousa.com Or call our ASKO Advisory Center a Division of AM Appliance Group at 800-898-1879 or 972-238-0794 Page 19