Asus CG6145 User Manual - Page 44

English • Due to technology limitations, some devices(ex. DVD ROM and software player may not play certain titles) may be limited or not compatible with the ASUS desktop PC. These limitations are common to defined standards within the IT industry and are not specific to ASUS desktop PC. 4. Before Contacting ASUS Service Center • Back up all your personal data and remove any confidential, proprietary information on the hard drive. ASUS and its Service Center will not be responsible for any loss of your own programs, data or information. • If you received an error message, write it down with the fault description and include it with desktop PC • Retrieve from your ASUS desktop PC its operating system and the BIOS version • Ensure you have ready your ASUS desktop PC's model name, serial number, sales invoice/receipt with date of purchase and warranty card. You will be required to provide proof of purchase before warranty service can be performed. • Make sure you are in front of your ASUS desktop PC and have your desktop PC turned on (if it's feasible) when you call. • If the product is eligible for the courier pickup and return service, you are required to contact ASUS to arrange this service using ASUS's designated freight carrier if the product is under warranty. An RMA number will be provided by ASUS helpdesk as your return authorization. • If the RMA number is not visible upon receiving the product, the product will be returned without further notice and ASUS will not be liable for any loss or damage of the product. 5. Additional Information to Take Care of Your Product: • Carefully read and follow all instruction and safety precautions included in the product user manual. • When placing your desktop PC in the carton, remove all cable/adaptor connected and avoid over packing your carton which may apply excessive pressure to the desktop PC causing damage to the desktop PC. 44 ASUS CG Series