Asus G13CHR Users Manual - Page 48
System, Contact the ASUS Service Center
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ENGLISH System Problem System speed is too slow Possible Cause Too many programs are running. Computer virus attack Action Close some of the programs. • Use an anti-virus software to scan for viruses and repair your computer. • Reinstall the operating system. Hard disk drive failure • Send the damaged hard disk drive to ASUS Service Center for servicing. • Replace with a new hard disk drive. The system often hangs or freezes. The system does not boot up Memory module problems There is not enough air ventilation for your computer. Incompatible softwares are installed. An expansion card other than a graphics card and a storage device is installed in PCIEX16_1. • Replace with compatible memory modules. • Remove the extra memory modules that you have installed, then try again. • Contact the ASUS Service Center for assistance. Move your computer to an area with better air flow. Reinstall the OS and reinstall compatible softwares. Install this expansion card into any other PCIe slot and reboot the system. 48 Chapter 5: Troubleshooting