Asus ProArt PA32UC PA32U Series User Guide - Page 32
Troubleshooting (FAQ), Compliance and Standards, Problem, Possible Solution
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Compliance and Standards UL/cUL, CB, CE, ErP, FCC, ICES-3, CCC, CEL, BSMI, CU, RCM, VCCI, UkrSEPRO, J-MOSS, RoHS, WEEE, PSE, KCC, eStandby, KC, ISO 9241-307, TUV Flicker Free, TUV Low Blue Light, Windows 7, 8.1 and 10 WHQL, Mac Compliance*** *Specifications are subject to change without notice. **measuring a screen brightness of 200 nits without audio/USB/Card reader connection. ***Requires Mac OS 10.10.x, 10.11.x, 10.12.x. 3.3 Troubleshooting (FAQ) Problem Possible Solution Power LED is not ON • Press the button to check if the monitor is in the ON mode. • Check if the power cord is properly connected to the monitor and the power outlet. • Check if the power switch is ON. The power LED lights amber and there is no screen image • Check if the monitor and the computer are in the ON mode. • Make sure the signal cable is properly connected the monitor and the computer. • Inspect the signal cable and make sure none of the pins are bent. • Connect the computer with another available monitor to check if the computer is properly working. Screen image is too light or dark • Adjust the Contrast and Brightness settings via OSD. Screen image bounces or a wave pattern is • Make sure the signal cable is properly present in the image connected to the monitor and the computer. • Move electrical devices that may cause electrical interference. Screen image has color defects (white does • Inspect the signal cable and make sure not look white) that none of the pins are bent. • Perform All Reset via OSD. • Adjust the R/G/B color settings or select the Color Temperature via OSD. No sound or sound is low • Ensure that the HDMI/DisplayPort cable is properly connected to the monitor and the computer. • Adjust the volume settings of both your monitor and HDMI/DisplayPort device. • Ensure that the computer sound card driver is properly installed and activated. 3-12 Chapter 3: OSD (On-Screen Display) menu
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