Asus ROG Strix XG35VQ User Guide - Page 29

3.3 Troubleshooting (FAQ) Problem Possible Solution Power LED is not ON • Press the button to check if the monitor is in the ON mode. • Check if the power cord is properly connected to the monitor and the power outlet. • Check Power Indicator function in main menu OSD. Select "ON" to turn on power LED. The power LED lights amber and • Check if the monitor and the computer are in the there is no screen image ON mode. • Make sure the signal cable is properly connected the monitor and the computer. • Inspect the signal cable and make sure none of the pins are bent. • Connect the computer with another available monitor to check if the computer is properly working. Screen image is too light or dark • Adjust the Contrast and Brightness settings via OSD. Screen image bounces or a wave • Make sure the signal cable is properly connected to pattern is present in the image the monitor and the computer. • Move electrical devices that may cause electrical interference. Screen image has color defects (white does not look white) • Inspect the signal cable and make sure that none of the pins are bent. • Perform Reset via OSD. • Adjust the R/G/B color settings or select the Color Temperature via OSD. No sound or sound is low • Adjust the volume settings of both your monitor and computer. • Make sure the computer sound card driver is properly installed and activated. • Check the audio source. The following function is disabled • Those functions can't be enabled at the same automatically. time. Enable one will disable others automatically. • Adaptive-Sync/FreeSync (for Choose one function which you wanted. DisplayPort). • ELMB (for XG35VQ) • PIP/PBP Setting(for XG35VQ) ASUS LCD Monitor XG Series 3-13