Asus ROG Swift 360Hz PG259QN PG259QN Series User Guide - Page 29

3.5 Troubleshooting (FAQ) Problem Possible Solution Power LED is not ON • Press the power button to check if the monitor is in the ON mode. • Check if the power cord is properly connected to the monitor and the power outlet. The power LED lights white and there is no • Check if the monitor and the computer are screen image in the ON mode. • Make sure the signal cable is properly connected the monitor and the computer. • Inspect the signal cable and make sure none of the pins are bent. • Connect the computer with another available monitor to check if the computer is properly working. Screen image is too light or dark • Adjust the Contrast and Brightness settings via OSD. Screen image bounces or a wave pattern is • Make sure the signal cable is properly present in the image connected to the monitor and the computer. • Move electrical devices that may cause electrical interference. Screen image has color defects (white does • Inspect the signal cable and make sure not look white) that none of the pins are bent. • Perform All Reset via OSD. • Adjust the R/G/B color settings or select the Color Temperature via OSD. HDR content is not played properly • Make sure the input source supports HDR playback (with proper system settings and latest software). • Make sure the content is HDR encoded. ASUS 360Hz PG259QN Series LCD Monitor 3-11