Asus ROG Swift OLED PG34WCDM User Guide - Page 41

3.4 Troubleshooting (FAQ) Problem Possible Solution Power LED is not ON • Press the button to check if the monitor is turned on. • Check if the adapter and power cord are properly connected to the monitor and the power outlet. • Check the Power Indicator function in the OSD menu. Select "ON" to turn on the power LED. The power LED lights red and there is no screen image • Check if the monitor and the computer are turned on. • Make sure the signal cable is properly connected to the monitor and the computer. • Inspect the signal cable and make sure none of the pins are bent. • Connect the computer with another available monitor to check if the computer is properly working. Screen image is too light or dark • Adjust the Contrast and Brightness settings via OSD. Screen image bounces, a wave pattern or abnormal picture is present in the image • Make sure the signal cable is properly connected to the monitor and the computer. • Move electrical devices that may cause electrical interference. • Remove the adapter and plug it again to the power outlet. Then turn on the monitor. Screen image has color defects (white does not look white) • Inspect the signal cable and make sure that none of the pins are bent. • Perform All Reset via OSD. • Select the appropriate color temperature (Color Temp.) via OSD. No sound or sound is low • Adjust the volume settings of your monitor or computer. • Make sure the computer sound card driver is properly installed and activated. • Check the audio source. ROG Swift OLED PG34WCDM Gaming Monitor 3-18