Asus U24E User Manual - Page 72

Common Problems and Solutions, Unknown Reason - System Unstable, Hardware Problem - Keyboard / Hotkey - driver download

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Common Problems and Solutions Unknown Reason - System Unstable Cannot wake up from the hibernation. 1. Remove upgraded parts (RAM, HDD, WLAN, BT) if they were installed after purchase. 2. If not the case, try MS System Restore to an earlier date. 3. If problem still persists, try restoring your system using the recovery partition or DVD. You must backup all your data to another location before recovering. 4. If the problem still exist, contact your local service center and ask an engineer for assistance. Hardware Problem - Keyboard / Hotkey The Hotkey (FN) is disabled. A. Reinstall the "ATK0100" driver from the driver CD or download it from the ASUS website. Hardware Problem - Built-in Camera The built-in camera does not work correctly. 1. Check "Device Manager" to see if there are any problems. 2. Try reinstalling the webcam driver to solve the problem. 3. If the problem is not solved, update the BIOS to the latest version and try again. 4. If the problem still exist, contact your local service center and ask an engineer for assistance. A-6 Notebook PC User Manual

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A-6
Notebook PC User Manual
Common Problems and Solutions
Unknown Reason - System Unstable
Cannot wake up from the hibernation.
1.
Remove upgraded parts (RAM, HDD, WLAN, BT) if they were
installed after purchase.
2.
If not the case, try MS System Restore to an earlier date.
3.
If problem still persists, try restoring your system using the
recovery partition or DVD.
You must backup all your data to another location before
recovering.
4.
If the problem still exist, contact your local service center and
ask an engineer for assistance.
Hardware Problem - Keyboard / Hotkey
The Hotkey (FN) is disabled.
A. Reinstall the “ATK0100” driver from the driver CD or download it
from the ASUS website.
Hardware Problem - Built-in Camera
The built-in camera does not work correctly.
1.
Check “Device Manager” to see if there are any problems.
2.
Try reinstalling the webcam driver to solve the problem.
3.
If the problem is not solved, update the BIOS to the latest
version and try again.
4.
If the problem still exist, contact your local service center and
ask an engineer for assistance.