Asus VA32AQ VA32AQ Series User Guide for English Edition - Page 26

Troubleshooting FAQ - driver

Page 26 highlights

3.3 Troubleshooting (FAQ) Problem Possible Solution Power LED is not ON • Press the button to check if the monitor is turned on. • Check if the adapter and power cord are properly connected to the monitor and the power outlet. • Check the Power Indicator function in the OSD menu. Select "ON" to turn on the power LED. The power LED lights amber and • Check if the monitor and the computer are turned there is no screen image on. • Make sure the signal cable is properly connected the monitor and the computer. • Inspect the signal cable and make sure none of the pins are bent. • Connect the computer with another available monitor to check if the computer is properly working. Screen image is too light or dark • Adjust the Contrast and Brightness settings via OSD. Screen image bounces or a wave pattern is present in the image • Make sure the signal cable is properly connected to the monitor and the computer. • Move electrical devices that may cause electrical interference. Screen image has color defects • Inspect the signal cable and make sure that none of (white does not look white) the pins are bent. • Perform Reset via OSD. • Select the appropriate color temperature (Color Temp.) via OSD. No sound or sound is low • Adjust the volume settings of your monitor or computer. • Make sure the computer sound card driver is properly installed and activated. • Check the audio source. 3-11 Chapter 3: General Instruction

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3-11
Chapter 3: General Instruction
3.3
Troubleshooting (FAQ)
Problem
Possible Solution
Power LED is not ON
Press the
button to check if the monitor is turned
on.
Check if the adapter and power cord are properly
connected to the monitor and the power outlet.
Check the
Power Indicator
function in the OSD
menu. Select “ON“ to turn on the power LED.
The power LED lights amber and
there is no screen image
Check if the monitor and the computer are turned
on.
Make sure the signal cable is properly connected
the monitor and the computer.
Inspect the signal cable and make sure none of the
pins are bent.
Connect the computer with another available
monitor to check if the computer is properly
working.
Screen image is too light or dark
Adjust the
Contrast
and
Brightness
settings via
OSD.
Screen image bounces or a
wave pattern is present in the
image
Make sure the signal cable is properly connected to
the monitor and the computer.
Move electrical devices that may cause electrical
interference.
Screen image has color defects
(white does not look white)
Inspect the signal cable and make sure that none of
the pins are bent.
Perform
Reset
via OSD.
Select the appropriate color temperature (
Color
Temp.
) via OSD.
No sound or sound is low
Adjust the volume settings of your monitor or
computer.
Make sure the computer sound card driver is
properly installed and activated.
Check the audio source.