Asus VivoPC VM42 Warranty Card English/Thai/Turkish - Page 5

English • Place a duplicate address label inside the package • Please do not send in anything but the Product itself unless specifically requested by ASUS. Please remove any accessories as well as any removable storage devices such as memory cards, discs, flash drives, from the Product. ASUS shall have no liability for the loss, damage or destruction of accessories or removable storage devices, unless they are caused by willful or gross negligent acts by ASUS. • Remove or provide any password that You assigned to the Product. If access to the Product is blocked by passwords, then ASUS may not detect and repair all failures of the Product. • If the Product is designed with the TPM (Trusted Platform Module) function, provide the embedded security chip pre-boot password 4. RMA methods If RMA is necessary, you have to deliver your product to the nearest ASUS Repair Center. ASUS may, in its sole discretion, simplify the service procedure by offering you to deliver the Product to the retail shop where you bought it or through a free pick-up and delivery service. 5. Exclusions from this limited Warranty Service ASUS does not warrant uninterrupted or error-free operation of this Product. The warranty only covers technical hardware issues during the Warranty Period and in normal use conditions. It applies to firmware issues but not to any other software issues or customer induced damages or circumstances such as but not limited to: (a) The Product has been tampered with, repaired and/or modified by nonauthorized personnel; (b) The serial number of the Product, components or accessories has been altered, cancelled or removed; (c) The warranty seals have been broken or altered; (d) Obsolescence; (e) Damage (accidental or otherwise) to the Product that does not impact the Product's operation and functions, such as without limitation to rust, change in color, texture or finish, wear and tear, and gradual deterioration; (f ) Damage to the Product caused by war, terrorism, fire, accident, natural disaster, intentional or accidental misuse, abuse, neglect or improper maintenance, and use under abnormal conditions; (g) Damage to the Product caused by improper installation, improper connection or malfunction of a peripheral device such as printer, optical drive, network card, or USB device, etc.; (h) Damage to the Product caused by an external electrical fault or any accident; (i) Damage to the Product resulting from use outside of the operation, storage parameters, or environment detailed in the User's Manual; (j) Damage to the Product caused by third party software or virus(es); or there is software loss or data loss that may occur during repair or replacement; (k) Unusability due to forgotten or lost security passwords; (l) Unusability of or damage to the Product caused by contamination with hazardous substances, diseases, vermin, or radiation; (m) Fraud, theft, unexplained disappearance, or damages/detrimental circumstances caused by a willful act of the customer; 6. Limitation of Liability Except as provided in this warranty and to the maximum extent permitted by law, ASUS is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including but not limited to loss of use; loss of revenue; loss of actual or anticipated profits (including loss of profits on contracts); loss of the use of money; loss of anticipated savings; loss of business; loss of opportunity; loss of goodwill; loss of reputation; loss of, damage to or corruption of data; or any indirect or consequential loss or damage whatsoever caused including the replacement of equipment and property, any costs of recovering or reproducing any data stored on or used with the Product. The foregoing limitation shall not apply to