Asus WL-320gP User Manual - Page 46

Common Problems and Solutions

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Chapter 4 -Troubleshooting 4. Troubleshooting This chapter provides you with troubleshooting tips and solutions. If problems still exist in your Access Point, contact Technical Support as listed on the front of this manual. Common Problems and Solutions Problem The ASUS 802.11g AP does not power up: Solution • Check for faulty ASUS 802.11g AP power supply by measuring the output voltage with an electrical test meter. • Check failed AC supply (power outlet) Problem Cannot communicate with other ASUS APs through a wired network connection. Solution • Verify network configuration by ensuring that there are no duplicate IP addresses. Turn off the device in question and ping the assigned IP address of the device. Ensure no other device responds to that address. • Check that the cables used have proper pin outs and connectors or use another LAN cable. • Check that the hub, switch, or computer that the ASUS AP is connected and that all devices support 10Mbps speed. This is what you will see if you connect the ASUS 802.11g AP to: 10/100 Mbps Hub Pure 100 Mbps Hub Hub LED ON OFF Access Point (Link) LED ON ON You will not know if the connection is bad from the ASUS AP Link LED alone, you will have to look at the Hub LED if you are not sure what kind of hub the ASUS AP is attached to. 4. Troubleshooting 46 ASUS 802.11g Access Point

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±. Troubleshooting
±6
ASUS 802.11g Access Point
Chapter ± -Troubleshooting
±. Troubleshooting
This chapter provides you with troubleshooting tips and solutions. If
problems still exist in your Access Point, contact Technical Support as listed
on the front of this manual.
Common Problems and Solutions
Problem
The ASUS 802.11g AP does not power up:
Solution
•
Check for faulty ASUS 802.11g AP power supply by measuring the
output voltage with an electrical test meter.
•
Check failed AC supply (power outlet)
Problem
Cannot communicate with other ASUS APs through a wired network
connection.
Solution
• Verify network configuration by ensuring that there are no duplicate
IP addresses. Turn off the device in question and ping the assigned IP
address of the device. Ensure no other device responds to that address.
•
Check that the cables used have proper pin outs and connectors or use
another LAN cable.
•
Check that the hub, switch, or computer that the ASUS AP is connected
and that all devices support 10Mbps speed.
This is what you will see if you connect the ASUS 802.11g AP to:
10/100 Mbps Hub
Pure 100 Mbps Hub
Hub LED
ON
OFF
Access Point (Link) LED
ON
ON
You will not know if the connection is bad from the ASUS AP Link LED
alone, you will have to look at the Hub LED if you are not sure what kind
of hub the ASUS AP is attached to.