Asus Xonar DSX User Manual - Page 48

Troubleshooting and FAQs, [Troubleshooting] - windows 8 driver

Page 48 highlights

7. Troubleshooting and FAQs [Troubleshooting] The audio card driver could not be installed on my PC. Instructions: 1. Make sure that you have properly plugged the audio card in the PCIE slot on your motherboard. 2. Check that the Windows hardware device manager has discovered a multimedia audio device. If no device is found, please try scanning for new hardware. 3. Try soft reboot (restart) your Windows. 4. Remove the card, plug it into another PCIE slot, and try again. I cannot find the Xonar DSX Audio Center Instructions: 1. Make sure you have installed the driver 2. Locate the Xonar DSX Audio Center icon in the system tray on the bottom right-hand corner of the screen. Double-click the icon to open the Xonar DSX Audio Center utility. 3. If the icon could not be found in the system tray, go to the Windows Control Panel and double click the "Xonar DSX Audio Center" icon to make it visible in the system tray again. 4. After the driver installation is complete, it's recommended that you reboot your computer to complete the setup. If the icon still doesn't appear, please try installing the driver package again. I cannot hear any sound from my analog speakers Instructions: 1. Xonar DSX card needs the power cable to supply addition power in addition to the basic PCIE bus power. Double check you have plugged the small 4-pin power plug onto Xonar DSX power connector. If you did not plug the internal power, Xonar DSX Audio Center will remind you a warning message and will not allow your operation when you double-click Xonar DSX Audio Center icon in the system tray. 2. Ensure that you have connected speakers properly and have powered on your speakers. 3. Ensure that the device master volume or the software player has NOT been muted on the Xonar DSX Audio Center. 42 ASUS Xonar DSX

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42
ASUS Xonar DSX
7.
Troubleshooting and FAQs
[Troubleshooting]
The audio card driver could not be installed on my PC.
Instructions:
1.
Make sure that you have properly plugged the audio card in the PCIE slot on
your motherboard.
2.
Check that the Windows hardware device manager has discovered a
multimedia audio device. If no device is found, please try scanning for new
hardware.
3.
Try soft reboot (restart) your Windows.
4.
Remove the card, plug it into another PCIE slot, and try again.
I cannot find the Xonar DSX Audio Center
Instructions:
1.
Make sure you have installed the driver
2.
Locate the Xonar DSX Audio Center icon in the system tray on the bottom
right-hand corner of the screen. Double-click the icon to open the Xonar DSX
Audio Center utility.
3.
If the icon could not be found in the system tray, go to the Windows Control
Panel and double click the “Xonar DSX Audio Center” icon to make it visible
in the system tray again.
4.
After the driver installation is complete, it’s recommended that you reboot
your computer to complete the setup. If the icon still doesn’t appear, please
try installing the driver package again.
I cannot hear any sound from my analog speakers
Instructions:
1.
Xonar DSX card needs the power cable to supply addition power in addition
to the basic PCIE bus power. Double check you have plugged the small 4-pin
power plug onto Xonar DSX power connector. If you did not plug the internal
power, Xonar DSX Audio Center will remind you a warning message and will
not allow your operation when you double-click Xonar DSX Audio Center icon
in the system tray.
2.
Ensure that you have connected speakers properly and have powered on
your speakers.
3.
Ensure that the device master volume or the software player has NOT been
muted on the Xonar DSX Audio Center.