Asus Xonar U7 MKII Xonar U7 MKII User Manual English - Page 19

English 5. Troubleshooting 1. I cannot install the audio card driver in my PC. (1). Ensure that you have switched the USB sound card to USB Audio 2.0 and plugged it to the USB port. (2). Make sure that the LEDs light up. (3). Ensure that you have the latest driver version. (4). Check that the Windwos hardware Device Manager has detected the device. (5). Restart your computer. (6). Try to plug the device into another USB port. 2. I cannot find the Xonar U7 MKII Audio Center. (1). Make sure you have installed the driver. (2). Find the Xonar U7 MKII Audio Center icon in the system tray on the right bottom of the screen. Double click the icon to launch the Xonar U7 MKII Audio Center utility. (3). If you cannot find the icon in the system tray, go to the Windows Control Panel and double click the Xonar U7 MKII Audio Center icon to make it visible in the system tray again. (4). After the driver installation is complete, it's recommended that you reboot your computer to complete the setup. If the icon still doesn't appear, please try installing the driver package again. 3. I can't hear any sound from my analog speakers (1). Ensure that you have connected speakers properly and have powered on your speakers. (2). Ensure that the device master volume or the software player has NOT been muted in the Xonar U7 MKII Audio Center. (3). Ensure that the output LED indicator matches the output source configured in the device. ASUS Xonar U7 MKII User Manual 19