Asus ZenBeam Go E1Z User Manual - Page 38

FAQs, Why is audio is not coming out from my LED projector?

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FAQs 1. Does my LED projector work with all phones? The E1Z LED projector will work with android 5.0 or above devices that support host storage mode. 2. My LED projector does not project anything. How can I fix this? You can try doing any of the following suggestions: • Ensure that you have installed the companion apps. • If the DisplayLink Presenter app does not pop-up when you connect your android device, try restarting your LED projector and your android device. • If the problem still exists, contact your local ASUS service center for assistance. 3. Why does my android device keep disconnecting with my LED projector? Some android devices will stop the USB connection after the screen is off or enters the lock screen mode. If this happens, try keeping your android device awake or disable sleep mode. 4. Why is audio is not coming out from my LED projector? Check whether USB audio routing is enabled on your android device. By default, android devices will automatically route audio to the USB port when an USB audio peripheral is connected. To manually configure the USB audio routing settings, go to Settings > About > Software information > Build number (tap a few times) > Settings > Developer options > Disable USB audio routing. 38 LED projector E-Manual

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LED projector E-Manual
FAQs
1.
Does my LED projector work with all phones?
The E1Z LED projector will work with android 5.0 or above
devices that support host storage mode.
2.
My LED projector does not project anything. How can I fix
this?
You can try doing any of the following suggestions:
•
Ensure that you have installed the companion apps.
•
If the DisplayLink Presenter app does not pop-up when
you connect your android device, try restarting your LED
projector and your android device.
•
If the problem still exists, contact your local ASUS service
center for assistance.
3.
Why does my android device keep disconnecting with my
LED projector?
Some android devices will stop the USB connection after the
screen is off or enters the lock screen mode. If this happens, try
keeping your android device awake or disable sleep mode.
4.
Why is audio is not coming out from my LED projector?
Check whether USB audio routing is enabled on your android
device. By default, android devices will automatically route
audio to the USB port when an USB audio peripheral is
connected.
To manually configure the USB audio routing settings, go to
Settings > About > Software information > Build number (tap a
few times) > Settings > Developer options > Disable USB audio
routing.