Ativa DQ121MDE Product Manual - Page 2

Table of Contents Thank you for your purchase. It is important that you refer to the setup instructions that pertain to the model you have purchased. Warranty & Return Information 3 Identity Theft Protection Tips for Consumers 4 How to Use Your Shredder Setup - Tilt / Pullout basket models 5 How to Maintain Your Shredder 6 Clearing a Jam 7 Overheating 7 Staples and Paperclips 7 Warnings 8 Limited Warranty-Product One Year / Cutter 3 Years WHAT THIS WARRANTY COVERS: This limited warranty covers the original purchase of new product used for normal commercial, personal or household use. Office Depot, Inc. (ODP) warrants its products will be free from defects in materials and workmanship (normal wear and tear excepted), for one (1) year from the date of purchase, except as provided below. ODP shall further provide a limited warranty on the cutting cylinders of the product for a period of three (3) years from the date of purchase, except as provided below. ODP, at its option, will replace with a comparable product or with cutting cylinders (as applicable), free of charge, or provide a store credit for the approximate retail value of the item as determined by ODP, if the product or cutting cylinders fail under normal use as a result of such defect. WHAT THIS WARRANTY DOES NOT COVER: This warranty does not apply to damage caused by fire, accident, negligence, misuse, improper cleaning or other circumstances not directly attributable to manufacturing defects. LIMITATION OF DAMAGES: ODP PROVIDES THIS LIMITED WARRANTY IN LIEU OF ALL OTHER WARRANTIES EITHER EXPRESS OR IMPLIED. EXPRESSLY EXCLUDED ARE ALL WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY. ODP'S SOLE OBLIGATION AND THE USER'S EXCLUSIVE REMEDY UNDER THIS WARRANTY SHALL BE LIMITED TO THE REPLACEMENT AT ODP'S SOLE DISCRETION AND COST, OF PRODUCT OR COMPONENTS. IN NO EVENT SHALL ODP, ITS AFFILIATES, SUBSIDIARIES OR PARENT COMPANIES BE RESPONSIBLE FOR CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGES ARISING OUT OF A CLAIM OF DEFECTIVE PRODUCT EVEN IF ODP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY BY STATE OR PROVINCE. THIS WARRANTY APPLIES ONLY TO THE U.S. AND CANADA. Return Instructions Please call 1-866-707-9502 for product support and warranty claims. 2 3