Beko WM74165 User Manual - Page 36

Troubleshooting Detergent residue in the detergent drawer.(**) • Detergent is put in wet drawer. >>> Dry the detergent drawer before putting in detergent. • Detergent has gotten damp. >>> Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures. • Water pressure is low. >>> Check the water pressure. • The detergent in the main wash compartment got wet while taking in the prewash water. Holes of the detergent compartment are blocked. >>> Check the holes and clean if they are clogged. • There is a problem with the detergent drawer valves. >>> Call the Authorized Service Agent. • Detergent might be mixed with the softener. >>> Do not mix the softener with detergent. Wash and clean the dispenser with hot water. There is detergent left on the laundry. (**) • Excessive laundry was loaded in. >>> Do not load the machine in excess. • Wrong programme and temperature were selected. >>> Select the proper programme and temperature for the laundry to be washed. • Wrong detergent was used. >>> Select the proper detergent for the laundry to be washed. Too much foam forms in the machine.(**) • Improper detergents for the washing machine are being used. >>> Use detergents appropriate for the washing machine. • Excessive amount of detergent is used. >>> Use only sufficient amount of detergent. • Detergent was stored under improper conditions. >>> Store detergent in a closed and dry location. Do not store in excessively hot places. • Some meshed laundry such as tulle may foam too much because of their texture. >>> Use smaller amounts of detergent for this type of item. • Detergent is put in the wrong compartment. >>> Put the detergent in the correct compartment. • Softener is being taken early. >>> There may be problem in the valves or in the detergent dispenser. Call the Authorized Service Agent. Foam is overflowing from the detergent drawer. • Too much detergent is used. >>> Mix 1 tablespoonful softener and ½ l water and pour into the main wash compartment of the detergent drawer. • Put detergent into the machine suitable for the programmes and maximum loads indicated in the "Programme and consumption table". When you use additional chemicals (stain removers, bleachs and etc), reduce the amount of detergent. Laundry remains wet at the end of the programme (*) • Excessive foam might have occurred and automatic foam absorption system might have been activated due to too much detergent usage. >>> Use recommended amount of detergent. * Machine does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the machine and to its surrounding environment. Laundry should be rearranged and re-spun. ** Regular drum cleaning is not applied. >>> Clean the drum regularly. For this, please see 7.2. A WARNING: If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or the Authorized Service Agent. Never try to repair a nonfunctional product yourself. 36 / EN Washing Machine / User's Manual