Beko WMI651241 User Manual - Page 35

7 Troubleshooting Problem Reason Solution Programme does not start Start / Pause / Cancel button was not pressed. • *Press the Start / Pause / Cancel button. after closing the door. Programme cannot be started or selected. Washing machine has switched to self • Press and hold Start / Pause / Cancel protection mode due to a supply problem (line button for 3 seconds to reset the machine voltage, water pressure, etc.). to factory settings. (see. "Cancellation of programme") Water in the machine. Some water might have remained in the • This is not a failure; water is not harmful product due to the quality control processes in to the machine. the production. Machine does not fill with Tap is turned off. water. Water inlet hose is bent. • Turn on the taps. • Flatten the hose. Water inlet filter is clogged. • Clean the filter. Loading door may be open. • Close the door. Machine does not drain Water drain hose might be clogged or twisted. • Clean or flatten the hose. water. Pump filter is clogged. • Clean the pump filter. Machine vibrates or makes noise. Machine might be standing unbalanced. • Adjust the feet to level the machine. A hard substance might have entered into the • Clean the pump filter. pump filter. Transportation safety bolts are not removed. • Remove the transportation safety bolts. Laundry quantity in the machine might be too little. • Add more laundry to the machine. Machine might be overloaded with laundry. • Take out some of the laundry from the machine or distribute the load by hand to balance it homogenously in the machine. Machine might be leaning on a rigid item. • Make sure that the machine is not leaning on anything. There is water leaking from the bottom of the washing machine. Water drain hose might be clogged or twisted. • Clean or flatten the hose. Pump filter is clogged. • Clean the pump filter. Machine stopped shortly Machine might have stopped temporarily due • It will resume running when the voltage after the programme to low voltage. restores to the normal level. started. Machine directly discharges the water it takes in. Draining hose might not be at adequate height. • Connect the water draining hose as described in the operation manual. No water can be seen in the machine during washing. The water level is not visible from outside of • This is not a failure. the washing machine. Loading door cannot be opened. Door lock is activated because of the water level in the machine. Machine is heating up the water or it is at the spinning cycle. • Drain the water by running the Pump or Spin programme. • Wait until the programme completes. Child lock is engaged. Door lock will be deactivated a couple of minutes after the programme has come to an end. • Wait for a couple of minutes for deactivation of the door lock. Washing Machine /User's Manual 35 / EN