Beko WY124854M User Manual - Page 39

5 Troubleshooting Problem Programme does not start after closing the door Programme cannot be started or selected. Reason Start / Pause / Cancel button was not pressed. Solution • *Press the Start / Pause / Cancel button. The product may have switched to self protection • Press and hold On / Off button for mode due to a supply problem (line voltage, water 3 seconds to reset the product to pressure, etc.). factory settings. (See. Cancelling the programme") Water inside the product. The product does not take water in. The product does not drain water. Product vibrates or makes noise. There is water leaking from the bottom of the product. Product stopped shortly after the programme started. Product directly discharges the water it takes in. No water can be seen in the product during washing. Some water might have remained in the product • This is not a failure; water is not due to the quality control processes in the harmful to the product. production. Tap is turned off. • Turn on the taps. Water inlet hose is bent or crushed. • Reposition the hose. Water inlet filter is clogged. • Clean the filter. Loading door may be open. • Close the door. Water drain hose might be clogged or twisted. • Clean or reposition the hose. Pump filter is clogged. • Clean the pump filter. Product might be standing unbalanced. • Steady the product by adjusting the feet. A hard substance might have entered into the pump filter. • Clean the pump filter. Transportation safety bolts are not removed. • Remove the transportation safety bolts. Laundry quantity in the product might be too little. • Add more laundry to the product. Excessive laundry might be loaded in the product. • Take out some of the laundry from the product or distribute the load by hand to balance it evenly in the product. Product might be leaning on a rigid item. • Make sure that the product is not leaning on anything. Water drain hose might be clogged or twisted. • Clean or reposition the hose. Pump filter is clogged. • Clean the pump filter. Machine might have stopped temporarily due to • Product will resume running when the low voltage. voltage restores to the normal level. Draining hose might not be at adequate height. Water is below the visible area of the door. • Connect the water draining hose as described in the operation manual. • This is not a failure. Environmentalist washing machines use less water. Washing Machine / User's Manual 39 / EN